When traveling to a new city I like to take the double deck tours because they are generally informative and entertaining. So why not in Honolulu? We chose the Waikiki Trolley for our tour of the city and were terribly disappointed. First thing we noticed the escort only sells tickets and counts heads. The driver narrated the tour, in my opinion that makes little sense since the driver should be paying undivided attention to driving. Leave the talking to the escort. Secondly the tour was blasé! Then there was our second driver on this hop on hop off joke, He had the speakers blaring like a rock concert. When my wife went down to ask the volume be lowered (something the so called escort should have done) he mocked her over the speaker by saying "can you hear me now lady" without lowering the volume. He continued to ramble incoherently, I had to remove my hearing aids because the sound was so loud. At one point he talked about the fireworks display over the Hilton Village on Fridays and how enjoyable but brief it is when on pot. He announce the Moana Surfrider stop as the "Marijuana Surfrider", we began to wonder if he was on the wacky weed. I reported it to the company and they seemed sympathetic. The woman at the counter talked about a refund (which I had not asked for) but after 20 minutes one was not forthcoming. Maybe that is why there are only a handful of people on their buses when other companies were running close to capacity.
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