We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Time to start thinking about the visitors!!” 2 of 5 stars
Review of Hotel Viking

Save Saved
You added Hotel Viking to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Hotel Viking
4.0 of 5 Hotel   |   One Bellevue Ave., Newport, RI 02840   |  
Hotel website
  |  
Hotel deals
  |  
  |  
Hotel amenities
Special Offer
Up to 10% off room rate
Ranked #7 of 20 hotels in Newport
Northamptonshire
Senior Contributor
45 reviews 45 reviews
17 hotel reviews
Reviews in 30 cities Reviews in 30 cities
38 helpful votes 38 helpful votes
“Time to start thinking about the visitors!!”
2 of 5 stars Reviewed November 3, 2012

This is a smart comfortable hotel in a gorgeous town, and only a ten minute stroll from the waterside. We had a vast room and a good dinner in the restaurant, so why aren't I rating it higher? Well, three things

First, the bed in our room was so high that my wife, who is not tall, had the greatest difficulty in getting in and out of it at all. It really needed its own escalator, and we quickly ceased finding it funny.

Secondly, when we went down for breakfast, we found that it was - can you believe this? - not available to 'ordinary' residents, because the room was booked by a conference of some kind. We could see that the room was serving breakfast to conference delegates, and that it was very far from full. Could room be found for us? No, it could not. Disgraceful.

As you might suppose, we were extremely unhappy about this, and the hotel graciously waived the overnight parking charge. We actually hadn't been aware that there was one for the open air and not secure piece of tarmac across the road, but there was, and it was $30. Good grief. Strike three.

This hotel needs to sort out its priorities.

  • Stayed October 2012, traveled as a couple
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mmalloy, Exec. Admin. Asst. at Hotel Viking, responded to this review, November 6, 2012
Our apologies to you and your wife that your stay was not up to what we pride ourselves on and that is the best in guest service .
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

837 people have reviewed this hotel

Traveler rating
    443
    253
    84
    43
    14
See reviews for
129
429
23
92
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (204)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Spanish first
  • Any
English first
Bristol, Rhode Island
Senior Contributor
22 reviews 22 reviews
Reviews in 12 cities Reviews in 12 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed November 1, 2012

Last Saturday, October 27th 2012, I had the good fortune to be a guest at an elegant wedding, the reception for which was at the Viking Ballroom. From the moment I left my car with the valet to the time I retrieved my keys. I felt I was in a parallel universe. EVERYTHING and I mean everything about this wedding for memorable. The waiters, bartenders, hotel staff and management were attentive, professional, organized and responsive. The wedding guests exceeded 200 invitees and yet, the food was beautifully plated, hot, and cooked to perfection. The courses were precisely paced. Kudos to the chefs and kitchen staff and especially the waitstaff who met every request throughout the entire reception. I left absolutely impressed with the entire experience. I am 63 and have many to many weddings in this country and abroad. I must wholeheartedly admit that this was "one of the best weddings I have ever attended!"

Though I have lived in the area for the past 7 years, I have never visited the Viking. I intend to be a regular from now on. Do go, you will not be disappointed. Thank you Viking Hotel and thank you to Marco and Jessica, the wedding couple, for a wonderful memory.

  • Stayed October 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mmalloy, Exec. Admin. Asst. at Hotel Viking, responded to this review, November 7, 2012
One of the nicest tributes to us is to have a Newport resident actually experience what our wonderful Hotel Viking has to offer. It is the best public relations for a local business. Your description of the entire wedding celebration for Marco and Jessica, is also a fabulous account of how all of our associates have been trained to work in sync with each other. We wholeheartedly thank you for your review. When you visit us please be sure to let us know so we can provide you with the best in guest service we offer all of our guests.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boston, Massachusetts
1 review
5 of 5 stars Reviewed October 31, 2012

While on business in Newport, I treated myself to some overdue relaxation time at Spa Terre @ The Historic Hotel Viking. Upon My arrival, I was greeted by a welcoming receptionist, who made me feel at ease, and showed me to the changing room. After fiddling with the lockers a bit, I made myself comfortable in the relaxation room. It was a very soothing atmosphere! They offer a variety of hot tea, cucumber infused water, fruit and a few snacks while you wait. The facialist met me promptly and extended her hand with a warm smile introducing herself ( I'm in the business world,and found this very professional) Melissa reviewed the facial I would be having (Spa terre Signature) and made sure I knew what it would entail. I felt immediately, that my comfort and experience was of her utmost concern. Being a "Type A" personality, it's hard for me to relax. That was not the case during this heavenly facial, as her angel like fingers soothed my tension away. During the facial, I was educated on my skin and products were suggested, but not in a pushing way. I appreciated that. This facial went above and beyond my expectations! After, I returned to the changing room and continued the relaxing process in the steam room. ( which was extremly clean) All in All this was a wonderful experience. If you're in need of relaxation, I HIGHLY recommend Spa Terre @ The Historic Hotel Viking!

Stayed October 2012, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mmalloy, Exec. Admin. Asst. at Hotel Viking, responded to this review, November 5, 2012
The ultimate objective of our Spa Terre’ Associates is to provide the ambience for our guests from beginning to end. By sharing your comments and thoughts with others, you have painted a wonderful visual of how a spa Signature Facial can be soothing and relaxing. Thank you for your exhilarating review.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Portsmouth , RI
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 30, 2012

My husband and I went to Spa Terre at the Viking for a much needed relaxing day. Upon arrival it was five star service all the way. The front desk staff at the spa treated us like royalty, Emily was so kind and attentive to anything we needed. We had 80 min massage's that were the best we have ever had! John, (our therapist) was nothing short of amazing! I would highly recommend him and Spa Terre. The Spa was super clean and beautifully decorated. Wonderful relaxation room. It was truly a lovely experience!!

  • Stayed August 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mmalloy, Exec. Admin. Asst. at Hotel Viking, responded to this review, November 1, 2012
Thank you for your wonderful review of Spa Terre’. Our Spa staff strive to be the best in the business and each and every associate is well trained and do their best to meet the requests and needs of each and every spa guest. Again, we appreciate your comments!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brooklyn, New York
1 review
5 of 5 stars Reviewed October 25, 2012

The rooms, the serice, the location, the bar, the pool, I could go on and on........ Although a wedding was going on and the place was busy that did not interfere with the serice and attention we recieved. We would highly recoomend this hotel to family and friends and cant wait to come back again.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mmalloy, Exec. Admin. Asst. at Hotel Viking, responded to this review, November 1, 2012
We cannot wait for your return! Having your comments about guest service makes us all want to work that much harder to fulfill our goals. Thank you also for recommending the hotel to family and friends.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bath, United Kingdom
Contributor
15 reviews 15 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed October 25, 2012

Hotel Viking is an old historic hotel and whilst it has undergone refurbishments you have to bear in mind that for example the rooms aren't going to get any bigger! I had to chuckle at a previous reviewer from New York who made this very complaint - has he never stayed in a hotel in NYC? That said there were many good things about our stay - the staff were very courteous (especially at breakfast) and the food was very good (again,especially the breakfast). The location was OK, but not perfect - still quite a hike to the Cliff Walk and even the harbour was not in the immediate vicinity. The parking at $30 a day is just poor - it is not even secure, just an open air facility across the road. I know the hotel will say it's the going rate - but does that make it OK? However, the positives easily outweighed the negatives and I would not hesitate in recommending the Hotel Viking whenever you visit Newport.

Room Tip: Ask for a bigger room as they vary in size depending on which floor you are on
See more room tips
  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mmalloy, Exec. Admin. Asst. at Hotel Viking, responded to this review, November 1, 2012
We are all very proud to work at our historic hotel in Newport. It is a lovely place and we diligently work to maintain its grandeur. We are pleased your experience in One Bellevue was fine. Our location is a central location and we have access to the waterfront and shopping areas. We are a few minutes drive to the beach.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed October 24, 2012

We recently stayed at the Hotel Viking for our anniversary getaway and loved it. We stayed on the fourth floor in the older part of the hotel and found it immaculate and nicely appointed. The front desk staff was courteous and helpful, and the breakfast that was included in our package was fabulous - we could order anything on the menu, or do the buffet. We also had dinner at the restaurant and were treated to our best meal in Newport. The workout facility was small, but had a universal weight station, along with a couple of eliptical machines, treadmills and bikes. The view wasn't great, but with the way the hotel faces, there aren't too many rooms with good views. Understand that unless you get a package deal, you will pay extra for parking and breakfast. It is a bit pricey, but for a quick weekend, worth the splurge.

  • Stayed October 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mmalloy, Exec. Admin. Asst. at Hotel Viking, responded to this review, October 25, 2012
We loved the title of your review and it immediately captured our attention. We could not be more pleased to know that your anniversary was a happy one and celebrated with us! We are most appreciative of your review and comments because we strive to provide the best in service that we can. Thank you.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Been to Hotel Viking? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Viking

Address: One Bellevue Ave., Newport, RI 02840
Phone Number:
Location: United States > Rhode Island > Newport
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Newport
#2 Family Hotel in Newport
#5 Luxury Hotel in Newport
#7 Romantic Hotel in Newport
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Hotel Viking 4*
Official Description (provided by the hotel):
Charm on a budget. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Amex, Expedia, Booking.com, Orbitz, Tingo, Otel, BookingOdigeoWL, Despegar.com, Jetsetter, Hotels.com, Venere and Agoda so you can book your Hotel Viking reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Viking Hotel Newport Ri
Hotel Viking Newport

Owners: What's your side of the story?

If you own or manage Hotel Viking, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.