We booked three rooms in February for a two night stay in June on the eve of the 2006 Newport to Bermuda Ocean Race. It was an ideal location...but feel I should warn others of the then absurd attitude of the staff. We booked the rooms for our over flow sailboat crew (boat was at their marina). Most of us kept our luggage (duffles for the race) on the boat and took our toiletries and nightclothes to the room for a night's sleep. But despite the fact that we had pre-booked and pre-paid for the rooms four months earlier, the house keeping staff moved us out because we did not leave our luggage in the rooms during the day (we were tidy and quiet) and rerented the room to tourists who showed up on short notice. So when our tired crew members were ready to turn in after a long day of running errands and going to pre-race briefings, they were shocked to find strangers sleeping in their rooms. This policy of renting rooms out from under our noses was outrageous and we should have reported it to someone for a breach of contract...say the attorney general...but we tried instead to peaceably work things out and find other rooms. However, the management gave us the cold shoulder and defintely took a corporate "we could care less attitude"...tough luck for you. And it took months to remove the excess charges on our hotel bill. Will never stay there again. It was such a terrible experience even after a year it is tough to forget. We were shafted. Also some of our crew got very sick after dinner there...something was not well cooked....hmm.
- Official Description (provided by the hotel):
- The Newport Harbor Hotel and Marina offers 133 beautifully-appointed guest rooms, all with views of the Newport Harbor, historic Queen Anne Square or Brick Market historic shopping district. Enjoy our indoor heated pool, men's and ladies' saunas, and sundeck overlooking the harbor. Pier 49 Seafood & Spirits serves classic New England cuisine in our fireside lounge, overlooking the harbor in our dining room or outside overlooking our Marina. Room Service is also available. Guestrooms are adorned in comfortable yet sophisticated furnishings and feature two double beds or one king with pillow-top mattresses. Other features such as individually controlled heat and air conditioning, complimentary high-speed Wi-Fi internet connection, Keurig single cup brews coffee maker, hairdryers, irons and ironing boards, two complimentary bottles of water, cable television and HBO, desk with lamp, comfortable chair, and luxurious kimono-style robes for your use during your stay make the Newport Harbor Hotel a favorite among our guests. Book your room today and see what the Newport Harbor Hotel has to offer you! ... more less
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- Also Known As:
- Newport Harbor Hotel And Marina