EVICTED from the commodor suite ($844 per night) after 1 notification (approx. 12:15am) at our our door from an extremely rude front desk clerk for noise complaints. No prior phone call, no security warning, nothing. We made a phone call to the front desk about the rudeness of the hotel clerk and was told we would have to speak to a manager in the morning. We kept quiet and were almost asleep when 4 Newport police officers and 1 security guard were at our door 45 minutes later (1:00am) to evict 4 business men age 35-37. One police officer actually said he didn't know why they were called. The hotel DOUBLE BILLED us for the room ($1,688.44), which caused much confusion with the dispute department at Discover card. The dispute is still pending....
Rude staff, zero tolerance noise policy and a mangement staff that needs a dose of common sense. Stay elsewhere! and please continue to post any reviews of this nature...
- Also Known As:
- Newport Harbor Hotel And Marina
- Official Description (provided by the hotel):
- The Newport Harbor Hotel and Marina offers 133 beautifully-appointed guest rooms, all with views of the Newport Harbor, historic Queen Anne Square or Brick Market historic shopping district. Enjoy our indoor heated pool, men's and ladies' saunas, and sundeck overlooking the harbor. Pier 49 Seafood & Spirits serves classic New England cuisine in our fireside lounge, overlooking the harbor in our dining room or outside overlooking our Marina. Room Service is also available. Guestrooms are adorned in comfortable yet sophisticated furnishings and feature two double beds or one king with pillow-top mattresses. Other features such as individually controlled heat and air conditioning, complimentary high-speed Wi-Fi internet connection, Keurig single cup brews coffee maker, hairdryers, irons and ironing boards, two complimentary bottles of water, cable television and HBO, desk with lamp, comfortable chair, and luxurious kimono-style robes for your use during your stay make the Newport Harbor Hotel a favorite among our guests. Book your room today and see what the Newport Harbor Hotel has to offer you! ... more less
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