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“Great weekend!” 4 of 5 stars
Review of Newport Harbor Hotel & Marina

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Newport Harbor Hotel & Marina
3.0 of 5 Hotel   |   49 America's Cup Avenue, Newport, RI 02840   |  
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Hotel amenities
Special Offer
Winter Blues Package
Ranked #9 of 20 Hotels in Newport
Atlanta, Georgia
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
“Great weekend!”
4 of 5 stars Reviewed September 3, 2013

A great hotel for a girls getaway in Newport. Staff was so helpful and friendly. Paula the concierge was the greatest with ideas and directions! She was very sweet and funny as well! The manager himself addressed the few minor issues we had with speed and professionalism. Hotel is not the newest but it is an amazing location if you want to shop, eat and drink, party at night and explore the sights. Clean and right in the thick of things. Definitely recommend!

  • Stayed August 2013, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
schroeder01, General Manager at Newport Harbor Hotel & Marina, responded to this review, September 18, 2013
We are pleased that you enjoyed your girls getaway at our hotel and was able to take advantage of all that this beautiful “City by the Sea” has to offer. Thank you for the kind words regarding Paula as we feel very fortunate to have her as a member on our team. We look forward to welcoming you back to our property in the near future!
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585 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (180)
Date | Rating
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  • French first
  • German first
  • Italian first
  • Spanish first
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English first
Boston, Massachusetts
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed September 2, 2013 via mobile

I love that this hotel is on the marina and close to shops and restraunts. I did think the room was clean but daily room cleaning happened late (around 345pm) and my husband had to hunt down the person cleaning our room to get towels since we had an early reservation for dinner. Needless to say our room was not cleaned. The AC unit would also make a low banging noise every so often. Pillows were horrible and the bed not that much better. Again great location but not more than an average stay.

  • Stayed September 2013
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
schroeder01, General Manager at Newport Harbor Hotel & Marina, responded to this review, September 3, 2013
Thank you for taking the time to review your recent stay. Our housekeeping staff does its best on servicing all of our guestrooms in a timely fashion and we apologize for getting to your room later in the day. In the future, please do not ever hesitate to contact the Front Desk to make housekeeping aware that you are out of the room for the day so we can service it at your earliest convenience. We look forward to exceeding your expectations during your next visit to Newport!
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Boston, Massachusetts
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed September 2, 2013 via mobile

Pricey for hotel however the location is great. The room service was terrible. We were not able to have our room serviced because we got back to our room at 330 and it was not cleaned yet. The woman who was suppose to service our room left at 4 even though the front desk told us it would be serviced later. Overall experience okay. The room was clean however very expensive for what you get. Reminds me of a fancy motel. Paying for parking each day is also a drag!

  • Stayed September 2013
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
schroeder01, General Manager at Newport Harbor Hotel & Marina, responded to this review, September 3, 2013
Thank you for taking the time to review your recent stay. Our housekeeping staff does its best on servicing all of our guestrooms in a timely fashion and we apologize for getting to your room later in the day. In the future, please do not ever hesitate to contact the Front Desk to make housekeeping aware that you are out of the room for the day so we can service it at your earliest convenience. We look forward to exceeding your expectations during your next visit to Newport!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Belmont, Massachusetts
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed August 29, 2013

This hotel is nothing special as hotels go and as such, it seemed very overpriced. The rooms and bathrooms are very cramped for space. There were three of us and we ended up having to take turns putting out our toiletries for use because of lack of space. It felt like having to check out every day of the stay. It seems that their rates are based on the fantastic waterfront location in downtown Newport. We definitely enjoyed the proximity to beaches, the Cliff Walk, the mansions, an arcade, great shops and restaurants, etc. The hotel's restaurant is average and we weren't allowed to sit inside, so we got some light blankets from the car so that the chill didn't ruin the experience.

Room Tip: The waterfront room had a beautiful view.
See more room tips
  • Stayed August 2013, traveled with family
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
schroeder01, General Manager at Newport Harbor Hotel & Marina, responded to this review, September 3, 2013
Thank you for writing a review regarding your recent stay. We are thrilled to hear that you enjoyed the close proximity to all of Newport’s best attractions that are within walking distance from our hotel. Although we appreciate your honest feedback, we are regretful that we did not meet your guestroom expectations. We understand your concern for the lack of extra space for storing toiletries in the bathrooms and will certainly look into improvement options. Again, we value your remarks and look forward to exceeding your expectations during a future stay!
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1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed August 22, 2013 via mobile

Expensive hotel in good location but nowhere to sit with friends/children other than the outside bar - even though it was cold outside. Parking is extra each day which is ridiculous when you a resident.

  • Stayed August 2013
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Haven, CT
Senior Contributor
41 reviews 41 reviews
17 hotel reviews
Reviews in 26 cities Reviews in 26 cities
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed August 13, 2013

This hotel is modest and convenient at its best. The rooms are small, the hotel and amenities are dated, and the service includes the basics, but the location is unbeatable and the pricing is reasonable. I enjoyed the trip to Newport and the ability to walk wherever I wanted to go.

  • Stayed July 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
schroeder01, General Manager at Newport Harbor Hotel & Marina, responded to this review, September 3, 2013
We sincerely value all guest feedback and appreciate you taking the time to review your stay. Thank you for highlighting that our location is unbeatable and the pricing is reasonable. We are glad to hear that you enjoyed your trip to Newport and we certainly look forward to having you return to our property again soon.
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New York City, New York
1 review
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed August 8, 2013

We were greeted by a blonde women, who I believe is the concierge, she was snobbish and rude. And made it a point to make us feel unwelcomed. Upper management wasnt any better. I've stayed at many hotels from 5 stars to 2 star and have never been made to feel like dirt. If we had not prepayed for the room I would not have stayed.. The check in staff was pleasant. The rooms were small and outdated. I would never recommend this place to anyone.

  • Stayed August 2013, traveled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
schroeder01, General Manager at Newport Harbor Hotel & Marina, responded to this review, September 3, 2013
We would like to extend our sincere apologies that we did not meet your expectations during your recent stay. Hospitality is our specialty and we want to ensure that each and every one of our guests receives a warm welcome upon entering our hotel. It is with great regret to hear that we fell short of this important standard. Again, we apologize for this and would like to thank you for taking the time to write a review so we can better improve our customer service.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Newport Harbor Hotel & Marina

Address: 49 America's Cup Avenue, Newport, RI 02840
Phone Number:
Location: United States > Rhode Island > Newport
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Newport
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Newport Harbor Hotel & Marina 3*
Number of rooms: 133
Official Description (provided by the hotel):
The Newport Harbor Hotel and Marina offers 133 beautifully-appointed guest rooms, all with views of the Newport Harbor, historic Queen Anne Square or Brick Market historic shopping district. Enjoy our indoor heated pool, men's and ladies' saunas, and sundeck overlooking the harbor. Pier 49 Seafood & Spirits serves classic New England cuisine in our fireside lounge, overlooking the harbor in our dining room or outside overlooking our Marina. Room Service is also available. Guestrooms are adorned in comfortable yet sophisticated furnishings and feature two double beds or one king with pillow-top mattresses. Other features such as individually controlled heat and air conditioning, complimentary high-speed Wi-Fi internet connection, Keurig single cup brews coffee maker, hairdryers, irons and ironing boards, two complimentary bottles of water, cable television and HBO, desk with lamp, comfortable chair, and luxurious kimono-style robes for your use during your stay make the Newport Harbor Hotel a favorite among our guests. Book your room today and see what the Newport Harbor Hotel has to offer you! ... more   less 
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Also Known As:
Newport Harbor Hotel And Marina

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