I visited this location in late October 2012 with a friend. The rooms were fine and based on the price I wasn't expecting a glorious facility. However getting a hold of the owner was not easy. We arrived late and the place where the keys were stored weren't easy to find. My friend came back to her room to find the door wide open to air it out with her stuff inside. Booking the place was a pain because there wasn't someone on the phone during the daytime so most of it was done via email. I was staying in the Water View Suite across the street with the spiral staircase (which I was properly warned about before the visit). When I went to open the door around 10 pm the patio door wouldn't unlock. I tried calling the owner repeatedly and couldn't get an answer. If I hadn't managed to find a way to get the door unlocked after many many tried I would have been locked out for the night. Thankfully my fried was there and I could had stayed with her but if I was alone I would have had to sleep in my car. There needs to be an emergency number. Around 9 or 10 the next morning I finally got a call and Noreen laughed at my story and said someone was coming to fix it. Ummmm I don't know about you but that isn't funny to me. Apparently I was supposed to read something telling me this was an issue. The very nice repair main said that it has been an issue for a few weeks and he's crawled up the fire escape to break in. Seriously just fix the damn lock which probably cost $20. We also couldn't reach the owner to pay so we were told to leave our checks on in the room which worried us. We weren't there during prime season but the service still should have been better.
The rooms were nice and the facility was clean and well kept. The location isn't in the heart of town which makes for a cheaper vacation which is nice. Driving around wasn't too much of an issue because we frequently parked at the public lot during the day.
Noreen did provide a great set of instructions, restaurants and attractions to me via email prior to the visit which was helpful.
- Official Description (provided by the hotel):
- Located in the Newport Mansion district, just a 5 minute walk to a secluded, semi-private beach. Gourmet breakfasts served in the privacy of your charming room, private entrances and patio areas, in-ground swimming pool and hot tub, TV, VCR, A/C, small refrig, etc in room. One room even has a waterview and screened summer room. All this and at a reasonable price. Did I say private? Nice! Come to Murray House B&B. ... more less