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“Stay in Newport” 3 of 5 stars
Review of Mainstay Hotel & Conference Center

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Mainstay Hotel & Conference Center
2.5 of 5 Hotel   |   151 Admiral Kalbfus Road, Newport, RI 02840-1310 (Formerly Best Western)   |  
Hotel amenities
Ranked #18 of 20 Hotels in Newport
A TripAdvisor Member
“Stay in Newport”
3 of 5 stars Reviewed September 8, 2013

Decent hotel for the price, close to many of the attractions in Newport but you still have to drive into the center. Good value for a quick weekend trip. Close to the highway. Overall clean and accommodations are good for the price.

  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Best Western

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410 reviews from our community

Traveler rating
    70
    120
    109
    56
    55
See reviews for
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (66)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Spanish first
  • Any
English first
Agawam, Massachusetts
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed September 3, 2013

We booked a hotel in downtown Newport, it was our mistake we booked a week later! They had no room. So we looked at the Best Western Main Sail. It was less than half the price for an adaquate room, clean, and updated, and a pool to boot! What a Deal! The trip from hell turned
into a great vacation!

Room Tip: All rooms are clean and updated! The only problem was that it was so hot we had to run the a/c all n...
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  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Stewartsville, New Jersey
Contributor
11 reviews 11 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed September 3, 2013

Stayed at the Best Western Mainstay while attending a wedding in Newport, RI. This is a nice clean place to stay with plenty nearby if you need a quick meal or snack. And, not too far from the action in Newport. I didn't try the restaurant but it looked fine for a meal back at the hotel also. And, right across the street from the casino. I would recommend this for a few night stay. It also has a nice little pool if you're visiting in warmer weather.

  • Stayed August 2013, traveled with friends
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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PARKER
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed September 3, 2013 via mobile

Received upgraded room when we mentioned we were celebrating my birthday. The refrigerator was not working and told front desk. Got back from dinner to find new frig. Prime rib awesome in restaurant and shopping conveniently nearby.

  • Stayed August 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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rutherford nj
Senior Contributor
35 reviews 35 reviews
14 hotel reviews
Reviews in 17 cities Reviews in 17 cities
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed September 1, 2013

WOW Some of the reviews look like they were left by disgruntled former employees... So my expectations were very low AND that was a good thing. We usually stay in very fancy hotels...Our room had a King sized bed on the first floor ( We requested first floor since no elevator -would have to hump your luggage up the stairs) Our room overlooked the pool. The room above us had 3 little kids running around non stop (until 11PM ) and that became a little maddening.... You could hear all their running around BIG TIME ! We heard nothing from the adjacent rooms though. BUT overall I thought the place was decent.My fiancee thought it was gross and dirty though. Curtains were dirty and one window looked like it was spray painted over. Room had the funny disinfectant smell of a cheap hotel....Pool area was kept untidy with some trash and a few broken chairs SHE SAYS.... Back to my findings-I liked the pool-it was a good break on a hot Summer day after we did a tour of about 5 of the famous mansions ...(A must -do) I had NO trouble getting Wi Fi the 2 nights we stayed there. It had 2 completely fine ice machines (Contrary to other reviews I read...) SO,if you can overlook dirty curtains this place is decent ...(I saw absolutely NO SIGNs of cock roaches OR bugs AND our bathroom was perfectly clean...Maybe different parts of the hotel have better or worse maids and maybe bug problems???I dont know)

Room Tip: If you have giant heavy luggage like me -get a first floor room!! There is no elevator(At least i...
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  • Stayed August 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Connecticut
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed August 30, 2013 via mobile

We booked this hotel because it was the cheapest in the area & we weren't really going to be in the room that much. They are pet friendly, which is awesome, so we brought our dog & staff & guests were excited about her being there with us. The front desk staff was super nice & the shuttle driver was the best! We had appetizers in the hotel restaurant before going out on the town & the food was good. The room was dated & a little musty smelling, but I brought a candle because I had expected that due to other reviews. We saw no roaches or bugs like other people reported. The building & property were very quiet. My only complaint is that there were carpet spikes sticking out by the enterance in room & I cut my toe minutes after walking in, so watch your step. Overall I'd recommend this hotel. For being a Best Western it really isn't that bad as you'd expect. I'd stay here again.

  • Stayed August 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Norton, Massachusetts, USA
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 26, 2013

We love having a little get away in Newport. The Best Western provides us with a nice, clean place to stay just 2 miles outside of the down town area for a reasonable price. We like to hit the small casino across the street which you can walk to. On weekends they have entertainment. Add a couple friends and it equals fun.

  • Stayed August 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Mainstay Hotel & Conference Center

Address: 151 Admiral Kalbfus Road, Newport, RI 02840-1310 (Formerly Best Western)
Location: United States > Rhode Island > Newport
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#1 Best Value Hotel in Newport
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Mainstay Hotel & Conference Center 2.5*
Number of rooms: 200
Reservation Options:
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Also Known As:
Best Western The Mainstay Hotel Newport
Best Western Newport
Newport Best Western

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