There are many plus points to the Vanderbilt. First of all is its location, just off the main street and close to a number of excellent bars and restaurants. The hotel has recently been refurbished and all the furnishings and fittings are absolutley spotless. The rooms are great, big comfy beds, excellent TVs, also our room had a fine selection of books. The air-conditioning and the fridge are good but both made a lot of noise.
Couple of issues, one is its expensive we paid $320.00 for a room with no breakfast. The rooms are very good but at this rate you would expect nothing less.
The next bit is difficult to say without being rude, but the staff are a little bit ...... vacant. Their energy levels seem low and they just don't seem so bright. As an example we asked on a couple of occasions how long was the drive to the Block Island ferry, and both times the staff member looked at us as though we had requested an explanation of Einstein's theory of relativity. Both times we got different and wrong answers. For anyone interested it takes bout 45minutes, but leave an hour if you have to buy tickets etc. The islands beautiful but don't go on a sunny weekend day ,as we did, because it's jammed.
I would go back to the Vanderbilt because of its location and the fact it is a beautifully appointed hotel. However the guy in charge of staff recruitment and training has a bit of work to do. If he wants to see how it should be done visit the Hotel Providence in, funnily enough, Providence.
Must give a mention to the Newport Fastnet bar, traditional Irish pub. The owner, a native of County Cork, opened the pub at 7.30AM to allow me to watch a live English soccer game. Also on Sunday evening they have a group of musicians doing jigs and reels and there's always a good atmosphere. Only a 5 minute walk from the hotel and worth a visit.
- Official Description (provided by the hotel):
- The Vanderbilt Grace is a quintessential Newport mansion with 33 guest rooms and suites, full service spa with indoor and outdoor swimming pools, fitness center, roof terrace with amazing views of Newport Harbor and two restaurants. Muse by Jonathan Cartwright, our newly renovated simply elegant restaurant as well as The Conservatory, our more casual a la carte restaurant serving breakfast, lunch and dinner. ... more less
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- Also Known As:
- Vanderbilt Grace Hotel Newport
- Vanderbilt Hall Newport
- Hotel Vanderbilt Hall