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“Great Hotel, Great Service” 5 of 5 stars
Review of The Chanler at Cliff Walk

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The Chanler at Cliff Walk
4.5 of 5 Hotel   |   117 Memorial Boulevard, Newport, RI 02840   |  
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Hotel website
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Hotel amenities
Ranked #2 of 20 hotels in Newport
USA
Contributor
11 reviews 11 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
11 helpful votes 11 helpful votes
“Great Hotel, Great Service”
5 of 5 stars Reviewed November 12, 2012

We had a great stay at the Chanler in early November. Upon pulling in, the valets took our bags up to the room and the manager greeted us with Sparkling Pear Wine. We were showed to the Empire room which was nice and spacious with a view of the ocean, a gas fireplace, two tvs, and a multi-jet shower (see pics). There were also two chocolate covered pears as a welcome gift.

We got there in the early afternoon so we were able to go on the Cliff Walk which conveniently starts at The Chanler. Later in the evening, we took advantage of The Chanler's complimentary car service to town where we ate dinner. I wondered if they would try to pressure us to eat in the hotel restaurant or not offer the car service to other restaurants, but that didn't happen. In fact, the manager told us the restaurant went to was a good choice.

In the morning we had The Chanler's free breakfast which is very good. They offer a continental breakfast in the room, but the dining room has a nice view and the menu is great, so I recommend eating in the restaurant. You can choose anything on the breakfast menu along with coffee and juice. For two, the breakfast comes out to around $50 which you don't have to pay, but you do have to tip on.

It was nice, relaxing vacation and I had high expectations from the reading other reviews on TripAdvisor, but The Chanler didn't disappoint and I'd definitely recommend it to others visiting Newport.

Room Tip: The Empire Room has a multi-jet shower, two tvs, a jacuzzi tub, an ocean view, and a fireplace.
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  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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314 people have reviewed this hotel

Traveler rating
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See reviews for
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (81)
Date | Rating
  • English first
  • French first
  • German first
  • Spanish first
  • Any
English first
New Hampshire
Contributor
19 reviews 19 reviews
5 hotel reviews
Reviews in 10 cities Reviews in 10 cities
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed November 8, 2012

What a beautiful location and lovingly restored property! My wife and I enjoyed a quiet evening at The Chanler followed by a morning constitutional along the fabulous Cliff Walk. We dined at the cozy bar on wonderful tavern items prepared in the Spiced Pear kitchen. And the morning breakfast (included in the room rate) was excellent and carried us comfortably to dinner. The Chanler is not inexpensive, but it is clearly worth the experience!

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Hampshire
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed November 5, 2012

We spent 3 nights here and it was the most relaxing time. The room was cozy and decorated in the Victorian style. The bathroom was big, the warming tiles wonderful ( just be sure to turn them on at night so they are nice and warm in the morning)! Everyone was attentive to our wants and needs. The food was delicious, the breakfast kept us until early afternoon! They will take you wherever you want to go and are just a phone call away when you are ready to be picked up. The cliff walk is a must! We were unable to walk the whole thing because of the damage done by hurricane Sandy. Not sure how long parts of it are closed so check first with the Inn. You won't go wrong here! We will definitely be a return guest.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gainesville, Virginia
2 reviews
5 of 5 stars Reviewed November 1, 2012

My husband and I booked two days at The Chanler at Cliff Walk to relax after our daughter's wedding weekend. Hurricane Sandy was unexpected to say the least, but I honestly could not imagine a better place to weather the storm.

We truly received the Presidential treatment from their amazing staff. The food was great, the service was excellent and the view of the angry ocean simply incredible! We had a blast and will most certainly plan a return trip. Thank you so much Teddy, Katie, Jacquelin, Rebecca, Hailey, David, Tarci, and John for a great time!

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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belgium
Senior Contributor
47 reviews 47 reviews
14 hotel reviews
Reviews in 23 cities Reviews in 23 cities
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed November 1, 2012

we spent two nights at the Chanler. We stayed in Brock Island suite. Very romantic suite with perfect arrangements. bright ocean view, as I was there with my son we did not used the romantic whirlpool. The rooms are expensive but perfectly accommodated. You have to walk around the main buidling outside to reach the main entrance and restaurant. We had a very exquisite dinner and enjoyed very much the perfectly balanced courses with selected wines.
The cliif walk is at your feet, the beach is nearby, even the harbour is within walking distance.
Very recomendable, next time we will stay in the main building.

  • Stayed June 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Top Contributor
71 reviews 71 reviews
3 hotel reviews
Reviews in 34 cities Reviews in 34 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed October 30, 2012

Thanks to Trip Advisor, my wife and I found The Chanler and decided to spend her birthday there. This place is amazing. Great location, excellent rooms, bar, and restaurant. Very close to downtown Newport (offers transportation as well!!!) and right at the Cliff Walk. Outstanding in every way.

Room Tip: Victorian Room had a great view, fireplace, and hot tub!
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  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Top Contributor
111 reviews 111 reviews
18 hotel reviews
Reviews in 38 cities Reviews in 38 cities
48 helpful votes 48 helpful votes
1 of 5 stars Reviewed October 23, 2012 via mobile

The hotel is well located on the edge of cliff walk which is not too far from the mansions. The reception staff and concierge teams were excellent and run a great collection and drop off car service for guests.

The evening food reception staff were not helpful and were patronising. There is only one settee in the bar area and there is nowhere the relax other than in the front reception by the front desk.
Breakfast was so off putting, we would not return to try the dining room in the evening. In fact, we were happier to stay away from the hotel for as much time as possible.

Our room, which was on the third floor and there was no lift, was small and very tired. The view was towards the sea and beautiful beach but directly over the air conditioning condensers for the whole hotel which meant the noise was unbearable with the windows closed. This coupled with the fact that we had a small bed and that the air conditioning was noisy meant that we could not get a good nights rest. The decor was dark and gothic in a poor attempt at French Provençal style. The bathroom, which had peeling paper and non functioning shower heads. The bath was so badly planned that it was a wonder how anyone hasn't seriously hurt themselves getting in.

My advice to any traveller is book elsewhere and failing that, do not accept the French Provençal room.

Stayed October 2012, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about The Chanler at Cliff Walk

Address: 117 Memorial Boulevard, Newport, RI 02840
Phone Number:
Location: United States > Rhode Island > Newport
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#2 Luxury Hotel in Newport
#2 Romantic Hotel in Newport
#4 Family Hotel in Newport
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — The Chanler at Cliff Walk 4.5*
Official Description (provided by the hotel):
A stunning historic mansion hotel located on the famous Cliff Walk in Newport, Rhode Island. Boasting 20 elegant guestrooms, each custom designed around a particular historical period or theme, this luxury hotel allows breathtaking views of the Atlantic Ocean and Easton’s Beach, setting the mood for a truly relaxing and enjoyable vacation. The award-winning Spiced Pear Restaurant and luxurious in-room spa treatments combine to make this boutique hotel the perfect setting for a romantic retreat. ... more   less 
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Also Known As:
The Chanler At Cliff Walk Hotel Newport
Chanler At Cliff Walk Newport

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