It is NOT worth the savings.
I showed up on Friday, 26 October, 2012, for a 2-night reservation that I had made 3 weeks prior, and had called about at least 3 times. I had called because I was concerned about the extremely negative reviews. The first time I called, I spoke with Michelle, whose demeanor and professionalism reassured me that I'd be alright with Motel 6, that she herself would ensure that my stay would be pleasant, that the room and sheets would be clean. How wrong I was. I called about 2 weeks after the first call, a few days before I was scheduled to make the 5 hour drive to Newport, just to check and make sure everything was OK, and discovered that Michelle had left to work elsewhere. I spoke with her colleague, who was reasonably amiable, but not nearly as nice or amiable as Michelle. She seemed to be annoyed by my wish to be reassured. That gave me pause. I also discovered on that call that the reservation details that I had discussed with Michelle had not been noted as we had discussed, so essentially, the reservation that I had made, had not really been made, and the original room type that I had reserved was no longer available.
So, I had to make a new reservation with the new person I was speaking with.
One aspect of the reservation was that I was supposed to have a mini refrigerator in the room. Since that was one of the features that was no longer available because it had not been noted when I made the original reservation, I pressed the issue, and finally after some time, the person I was speaking with acquiesced, got the 'Manager', who allegedly 'fixed' the reservation issues, and stated that he would put a spare refrigerator in the room. Though I was a bit apprehensive about what sort of extra mini frig they might have just lying around, I agreed, hoping for the best.
I had originally planned to be there at 6pm on Friday. The traffic was so bad, that I ended up calling to let the front desk know that I would be late. The front desk person was vague and not reassuring that all was well. I had to ask him to clarify. I finally arrive at the Motel six at about 8pm. The lobby/check-in area really stinks, and is dingy and truly frightening looking. It is so unkempt and uninviting that I cannot help but feel that I have walked onto the set of some horror flick. I ask the front desk person about it, expressing that I am apprehensive about what the room is like if the lobby looks this way. He is totally unresponsive and indifferent to my concerns.
I give the reservation number, and am told that the reservation that I had made at the price I had originally agreed is now a different higher price, with NONE of the details about it that I had arranged for. SO - - again I see that the reservation had never been 'fixed'. There was a reservation number, but truly how could it matter if nothing about the reservation was saved.
The front desk person was completely unresponsive - - it was pretty obvious that he couldn't give a rat's rear about doing anything productive, nor could he see any reason why I should be upset at having arrived after a grueling 5-hour trek only to discover that all of my attempts at planning in advance has been entirely fruitless. He treats me as if I am the problem, and calls the 'Manager' to 'resolve' the situation.
The 'Manager' appears in filthy shorts, looking filthy and unkempt himself. He has no interest in addressing and correcting their errors and nonexistent service, gives me a massively arrogant attitude, showing no recollection of who I am, and the prior 'arrangements' that had been made for my reservation. He proceeds to stand there asking me questions as if I am some sort of crazy person who has just arrived making mad accusations. I am completely disgusted by this point and say so. The 'Manager' proceeds to order to me to leave the premises, telling me that he will not honor the reservation.
I left, got online, and made a reservation with Hotels dot com at the nearby Best Western.
Motel 6 Newport would better as a parking lot, and that 'Manager' needs a bath and attitude adjustment.
Do NOT, EVER, under ANY circumstances, stay at the Motel 6 in Newport.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.