Where to begin?...Check-in was fairly easy. Our credit card had already been charged for the first day weeks earlier when we booked it which we weren't happy about. Our room, the Harry Belmont, was definitely not as nice as the website portrayed it. The walls were all marked up, it was pretty small, the bed was uncomfortable and old we suspected and the pillows were horrible. The bathroom had two sinks which was nice and a jet-tub but we didn't use it because there was mold all along the area where the tub met the wall. The floor along the toilet was filthy compared to the rest of the bathroom floor and the toilet smelled like urine, as did the one tiny garbage basket that was located in the bathroom. When we entered the room all the shades were down which we thought was odd. The shades were old and curled at the edges so that at night we had to change our clothes with the lights off so as not to show ourselves from the edge of the windows where there was no privacy coverage. There are two chairs in the room that are terribly uncomfortable so there was no place to sit comfortably. There is no lobby to the property and check-in is across the street at another B&B owned by the same people. When we raised the shades during the day we saw that the windows were in terrible shape. There was one air conditioner in one of the windows that still didn't cool the room despite running it on high the entire time. The AC was also very loud. There was also a space to the left of the unit that wasn't blocked and any kind of bug or bee could easily come in the room. The carpet in the halls and stairways was old, tired and wrinkled and in need of replacement. An older person could definitely trip on the wrinkles in the carpet. There was no alarm clock or clock of any kind in the room and I saw one ironing board leaning against a wall in the bldg. across the street which I assume was the only one for use by both properties. There was an envelope on a table in the room that had "thank you from housekeeping" on it, supposedly for your tip, which we thought was presumptuous. There was no sign hanging from the door saying "do not disturb" or "make up the room" and the first morning there was a loud knock on the door, waking us up. We said we were still there through the door. We left later and there was no one around to tell that we were leaving. When we returned the room hadn't been touched. There were no clean towels and by then the small garbage container was overflowing. Breakfast was marginal. There was a very small room with about 5 small tables in it. There was a counter with glasses, orange juice, coffee and a basket with bread and english muffins in it next to a toaster. On another small table was a bowl with watermelon in it. We were told to help ourselves. A very unfriendly person told us we could have eggs, pancakes, french toast, bacon or sausage for breakfast. The bacon & sausage was heated in a microwave and the other items were prepared on a small griddle. The entire kitchen was the size of a small closet. The french toast was OK the 1st. day. The 2nd. day I was offered the same options and I chose scrambled eggs and 1 pancake. The eggs were overcooked and tasted like cardboard and the pancake tasted like rubber. The owner dropped by the first day and told the room that the OJ was fresh squeezed but it definitely wasn't. Getting ice for our cooler was a pain. There is no ice machine and when I inquired was told there was ice in the building across the street. They had a refrigerator with standard ice cube trays that had to be cracked by hand without a supply of ready made ice, which I needed to keep my insulin cold. There was one small communal refrigerator on the first floor which I did not feel comfortable leaving my insulin in. We had booked three nights, Fri., Sat. and Sun. Sat. night at dinner my husband "threw his back out" and movement was very difficult and painful. He managed to get up the stairs to the 2nd floor where our room was but had a hard time sleeping on the uncomfortable bed. The next morning he could hardly move and I had breakfast without him. We decided we had no choice but to leave early and head home. Rick, the owner/manager refused to refund the one night we couldn't stay. I could understand if it was busy and they were all booked for Sun. night but he had told us at breakfast the first morning that we were the only ones that would be there Sun. night. We didn't decide to leave because the weather was bad or we just didn't like the place. My husband was in pain and could hardly move. He offered us a gift certificate to return another night at another time but we are a 5 hour drive away and not planning to return for quite a while. Given the condition of the place we definitely would not want to stay there if and when we return to Newport. I would definitely NOT recommend this B&B or any of The Inns of Newport to anyone, given our experience. The only plus we found was the location. It is very close to shops and restaurants.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.