My husband and I stayed here for our third year anniversary and we were nervous because it was winter in Newport, but that all changed when we got to the cliffside inn. Bill and Nancy the owners have exquisite customer service and were were willing to help with anything to make our stay better, but also knew when to step back and let us enjoy ourselves without being pushy. The inn itself was immaculate and stunning. The room was warm and inviting and they left us rose petals because they knew it was our anniversary. Would absolutely recommend this to anyone who wants to visit Newport!!!