We stayed as a family of four (kids aged 7 and 4) in October 2012, during the 3 nights that Hurricane Sandy hit Newport. The irony of travelling from the UK to have a short New England luxury holiday, only to be greeted with my namesake hurricane, was not lost on us!
Despite this (and the fact only one other party stayed at the hotel those three nights), the staff were unbelievable gracious, making our visit a really fun and cozy one. We stayed in the main suite with the two fireplaces, and tucked up with books and the tv for the three days. Room service always made an effort to give us the food we needs, although we did venture out once for necessities and it was not too bad.
Newport itself is lovely and we managed to have a few great meals and do some shopping the day we left. We would love to go back to this hotel and stay in the original cottages we booked outside, which were deemed too unsafe to use during the hurricane. The restaurants and lounge areas in the sleek downstairs lobby are, during "normal" times, a delight I'm sure.
It has taken months to write this review but we wanted to thank the staff (especially Vanessa) for being so helpful and available during what was unfortunately a bad storm and tough time for that part of the US region.