“The Utah Health Dept. would warn against this Hotel!!”
My husband, me and our three children stayed here March 2007. Not once did housekeeping come to the room to make beds or leave fresh towels and when I asked the manager on duty for new towels, he brought them up waded up and not folded. Worst yet, we were told the pool would open at 6pm because "we just added chlorine" and when my husband was leaving the pool with our daughters, he noticed that the Utah Dept. of Health had closed the pool and the notice was covered up by about six pieces of paper from the hotel stating the open pool hours (6pm - 11pm, obviously after the Health Dept. would be closed). My daughter got very sick the next day and had to be brought to the Dr. I contacted the Health Dept. who informed me that they had indeed closed the pool to very high levels of bacteria. They went to the Hotel the next day and made them empty their pool and told them they could be charged with a crime. Also, the free breakfast...well when we went down at 8:00 am, there was only cereal and juice left, no spoons, no cups for the drink.
We then contacted Choice Hotels to complain and they wouldn't do anything about it. They only referred us back to thir horrible hotel and no one would refund our money or even apologize!
DO NOT STAY HERE IF YOU CARE ABOUT YOUR HEALTH!!!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Would I recommend this hotel to my best friend?
no way!
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Theme / Amusement park