On the day we arrived, the management was dealing with a cleaning staff shortage. I didn't think it would affect us, but when I found that the room we were given didn't have as many beds as expected, we needed to change rooms. The fault for the inaccurate reservation might have been mine, but the staff worked their hardest to accommodate our request. Finally we got a room that worked for us and the management even lowered the price of the room without asking. Everything else during our stay was of the quality we expect from this chain. I also note that I initially didn't have any problems finding the hotel (it is visible from (I-15), but later when I returned from a different direction the GPS had trouble getting me there.
- Official Description (provided by the hotel):
- Brand new in 2010, the Holiday Inn Express & Suites, American Fork, Utah is the newest and most modern hotel in the area. Our beautiful new hotel is conveniently located off I-15 and within minutes of everything you need. Experience luxurious accommodations and a plethora of amenities such as a complimentary hot breakfast buffet served daily, indoor pool and whirlpool, meeting room, fitness area, wireless high speed internet access. ... more less
- Reservation Options:
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- Also Known As:
- Holiday Inn Express American Fork - North Provo Hotel American Fork
- Quality Inn American Fork
- American Fork Quality Inn
- Holiday Inn Express American Fork - North Provo Utah