My favorite Homewood Suites of the dozen or so that I've stayed in. My first stay here was after a very long, stormy drive and I was exhausted. When I arrived I found that my reservation was at a different Homewood Suites, some miles away. The desk clerk took care of everything, called the other hotel, transferred the reservation and found me a room. Probably the largest room in the place and all for a very good last minute discount. So when I found myself back in Buffalo this week, I headed for this hotel, but with a firm reservation this time! Just as before, the staff were all very professional and helpful. I had a great room with a fireplace, very cozy and comfortable. The separate bedroom was very quiet and the bed quite comfy. And of course, having a full kitchen is handy if you don't want to eat out - great Wegmans grocery store just down the street. And something that I always appreciate, but rarely find in hotels, the windows actually open - fresh air!! The hotel is quite near the airport and you can hear planes coming and going and though I'm usually quite bothered by noise, I didn't find it a problem at all. If this would bother you, ask for a room facing away from the airport.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
October 15, 2012
Thank you for staying with us at the Homewood Suites-Buffalo Airport. I am sorry that your original reservation was at a different Homewood, but I am so glad to hear that you enjoyed staying with us and returned to stay with us again! That means so much to us! I have shared your comments regarding your guestroom suite and the service you recieved at the hotel with the hotel team. We are grateful for your compliments and we all look forward to having you stay again in the future. Thank you for taking te time to share your experience on Trip Advisor! We will see you soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.