I have a Gold preferred status with Hilton so I am always on the lookout for Hilton hotels, (of which Doubletree is one). I flew to Buffalo with my daughter for a recent concert, and booked the Doubletree from the reviews on this site, the points and since it was only 1-2 miles from the HSBC center where the concert was. The hotel is about 10-15 mins from the Buffalo airport. It is directly across the street from a hospital and beside a medical clinic. Despite the location there was no traffic and no people around which I thought rather odd for a hospital.The hotel is not in a very nice neighborhood and I wouldn't recommend walking around. The front of the hotel is not noticeable and there is only a tiny area for parking while you register. The front desk girl was friendly but not a professional. The rooms were okay and the bed was comfortable but definitely not the a dream bed. As far as Doubletrees go, this is not one of the nicer ones. This is an old hotel and the area behind the small front desk counter was in dire need of new carpet, moldings, you name it. I did NOT receive any Doubletree cookies, which is a big no-no, especially in light of my frequent guest status. There is a small refrigerator, microwave, and sink in the rooms along with the coffee maker. They are oddly positioned next to the bed. The bathroom was good size, but the hair dryer is so low force that I gave up and air-dried by hair - NOT what I wanted to do as I was dressing for a concert. I'm told there is an Au Bon Pain attached to the lobby, but I didn't see it. The next morning I called down to the front desk to see what the weather was for the day and was told "Um, I guess it's gonna be nice." gee, thanks. They should know that many hotels leave a little note card in the room with the weather so you know how to dress, and you don't have to wait up til 11pm to catch a glimpse of the news. The room was fine, but I wonder if there aren't nicer hotels in town.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Would I recommend this hotel to my best friend?
probably not
I recommend this hotel for:
People with disabilities, Older travelers, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
An amazing honeymoon, A romantic getaway, Older travelers, Great pool scene
I selected this hotel as a top choice for:
Concerts / Music festival