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“Very Good Hotel , Neighborhood Not That Great” 4 of 5 stars
Review of DoubleTree Club by Hilton Hotel Buffalo Downtown

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DoubleTree Club by Hilton Hotel Buffalo Downtown
3.0 of 5 Hotel   |   125 High Street, Buffalo, NY 14203   |  
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2X Weekend HHonors Points
Ranked #6 of 22 Hotels in Buffalo
New York City, New York
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
11 helpful votes 11 helpful votes
“Very Good Hotel , Neighborhood Not That Great”
4 of 5 stars Reviewed July 28, 2013

The Staff were excellent and accomodations were good. However, there is a lot of construction in the neighborhood and the location is not the best part of downtown Buffalo. In fairness, I never felt there was a security issue.

  • Stayed July 2013, traveled on business
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DoubletreeBuffalo, Assistant General Manager at DoubleTree Club by Hilton Hotel Buffalo Downtown, responded to this review, August 3, 2013
Dear Guest; thank you for taking the time to post feedback about your recent stay with us. Your willingness to share your experience is genuinely appreciated as are the comments regarding our staff and accommodations! Yes, there is a lot of construction in the downtown area. While it can be a nuisance at times, it is very exciting for us here on the Buffalo Niagara Medical Campus to see all of the growth and opportunity that is coming to the downtown area as we become a world-class medical campus! To be honest, you are probably at one of the safest hotels in Buffalo due to our campus location. Thank you again and we hope to see you soon!
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472 reviews from our community

Traveler rating
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    46
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
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English first
Toronto, Canada
Senior Contributor
37 reviews 37 reviews
16 hotel reviews
Reviews in 19 cities Reviews in 19 cities
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed July 24, 2013

A warm welcome spoiled by poor housekeeping and slow breakfast, We would not stay at this property again. The night receptionist Randy at the Front desk is charming and the driver Mike very helpful indeed. The person in charge of housekeeping should check the rooms.

  • Stayed July 2013, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Windsor, New York, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 21, 2013

July 4 through July 9,2013 I stayed at the Doubletree as I was in town to attend my daughters wedding. All guests from out of town stayed here with us, I believe 24 or 25 rooms. All staff, valet, room service, restaurant, Kevin at the bar and especially Jean Snyder at the desk. She was most friendly and helpful with anything we needed. Too many positives to mention, but the shuttle service was fantastic. Now that my daughter is married to a Buffalo guy, I am sure I will be staying there on my visits to Buffalo. Thanks for the service!!

  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed July 20, 2013

I am writing this review a bit late as I stayed in this hotel in second week of May, 2013. I found hotel to be very clean and comfortable. The most appealing part of the stay was their shuttle service to move around the city, as I did not have car with me I found this aspect as a plus point of hotel services provided to their guests. Hotel location is also very good, especially for those who have to visit hospital and medical research centre there or for downtown business related activities.

Overall, for a comfortable stay in Buffalo New York, I would recommend this hotel.

Room Tip: Room on higher floors are better.
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  • Stayed May 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Buffalo, New York
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 19, 2013

We decided on the Double tree for a hotel stay for people attending my sons wedding. What a great choice. The front desk and valet service were helpful in whatever we asked of them. The rooms where very good an comfortable. The food service and area was excellent.

After the rehearsal dinner we went to the bar for a drink, and the bar tender stay past the normal time they closed based on our request.

We were all very pleased with the hotel and I would recommend it to anyone.

  • Stayed July 2013, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto
Contributor
16 reviews 16 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed July 15, 2013

Down to see the Bisons play. Staff was professional and extremely friendly. Great tips on where to eat and courtesy van not only dropped us to the ballpark, they picked us up from a local restaurant afterwards.

Close to the arena as well so look forward to a return trip to see the Sabres.

  • Stayed June 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DoubletreeBuffalo, Assistant General Manager at DoubleTree Club by Hilton Hotel Buffalo Downtown, responded to this review, July 16, 2013
Jennifer, we know there are several choices available when choosing your lodging accommodations. The staff at The DoubleTree Club by Hilton strives to make each guest experience unique and memorable. Thank you for allowing us the opportunity to make your visit pleasant! We look forward to your return for a Sabres game. Thank you!
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Chicago, United States
1 review
5 of 5 stars Reviewed July 9, 2013

Very clean hotel with a friendly staff that goes above and beyond to make guests feel at home. Jean at the front desk and Stephanie from the restaurant were very helpful in making us feel welcomed. Would highly recommend and look forward to returning!

  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DoubletreeBuffalo, Assistant General Manager at DoubleTree Club by Hilton Hotel Buffalo Downtown, responded to this review, July 13, 2013
Dear Doug; thank you for taking the time to write a review regarding your recent stay with us! I am happy to hear you enjoyed your stay with us. Thank you for your kind words regarding Jean and Stephanie. I will be sure to pass along your comments to them as it will brighten their day! We look forward to your return. Thank you Doug!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about DoubleTree Club by Hilton Hotel Buffalo Downtown

Address: 125 High Street, Buffalo, NY 14203
Phone Number:
Location: United States > New York > Buffalo
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#2 Best Value Hotel in Buffalo
#2 Family Hotel in Buffalo
#3 Business Hotel in Buffalo
#4 Romantic Hotel in Buffalo
Price Range (Based on Average Rates): $$
Hotel Class:3 star — DoubleTree Club by Hilton Hotel Buffalo Downtown 3*
Number of rooms: 100
Official Description (provided by the hotel):
DoubleTree Club by Hilton Buffalo Downtown, located on the Buffalo Niagara Medical Campus recently completed a major guestroom and corridor renovation! Now 100% non-smoking; the DoubleTree offers all of the comforts of home! Complimentary WiFi in all of our tranquil rooms. Experience the all new "HD residential experience" on our brand new flat screen televisions. ... more   less 
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Also Known As:
Doubletree Hotel Buffalo Downtown
Doubletree Downtown Hotel
Doubletree Buffalo

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