Myself and my co worker travel all over the US attending travel based travel shows. We know a good hotel when we see it. To tell you the truth, we don't usually take the time to do this. But the accomodations, and especially the OUTSTANDING SINCERE SERVICE compells us to let the people know this is a gem not to miss.
Here's example of many: One of their shuttle drivers picked us up at the convention center and we mentioned we had a hankering for seafood. He stops by a seafood place about a block away and goes inside and brings us out a menu! Have you ever had this happen to you?? Not us.
Great place. Great service....from the General Manager to the ladies attending the rooms.
You can believe the next time we are in Buffalo this is where we will hang our hat.