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“Buffalo State University” 5 of 5 stars
Review of DoubleTree Club by Hilton Hotel Buffalo Downtown

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DoubleTree Club by Hilton Hotel Buffalo Downtown
3.0 of 5 Hotel   |   125 High Street, Buffalo, NY 14203   |  
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Ranked #6 of 22 Hotels in Buffalo
Buffalo
1 review
“Buffalo State University”
5 of 5 stars Reviewed August 25, 2012

Great rooms and the hotel is extremely clean! I loved the fact that they give you a warm cookie! The bathroom is clean. I stayed a saturday night and my checkout day was Sunday. They delivered the Sunday Buffalo Times.

  • Stayed August 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
esarkis, Manager at DoubleTree Club by Hilton Hotel Buffalo Downtown, responded to this review, August 27, 2012
Thank you very much for taking the time to make comments on Trip Advisor regarding your recent stay at our hotel. Thank you also for your positive comments. Feedback from Trip Advisor is very important to us and gives us the ability to make improvements in areas that our guest note. It also gives us the ability to recognize our people when they do a good job. Thank you again. Elaine Sarkis, GM
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472 reviews from our community

Traveler rating
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    46
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
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English first
Englishtown, New Jersey
Contributor
16 reviews 16 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed August 22, 2012

My husband and I, along with a group, stayed three nights at the Double Tree Club. The staff was incredibly accommodating and helpful - especially our hotel van drivers who shuttled us to local restaurants (which were very good: The Anchor, Gabriel's Gate, and Cecilia's), Room were spacious and clean. This attests to the housekeeping staff. However, the front desk staff and manager were always polite and helpful with members of our group.

  • Stayed August 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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New York, New York
Senior Contributor
21 reviews 21 reviews
15 hotel reviews
Reviews in 15 cities Reviews in 15 cities
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed August 21, 2012

My husband and I stayed here for 2 nights to attend a wedding in the area. After we flew in, we called the hotel, and they sent the van to pick us up. It was $18, but cheaper than a cab to the hotel, which was going to be about $30 plus tip. The van driver was nice and pleasant to talk to. The van also brought us back to the airport, cost us $18 again.

Check in was a breeze, I was surprised at how large our room was! As my husband said, rents are cheap in Buffalo! The location was OK - it was not in the core downtown area (we wouldn't walk, the area was kind of desolate). You can have the van drive you all over town, so we took the van to and from a bar that night. We were not charged for the ride, we just gave the van driver a tip.

There is an Au Bon Pain off the lobby which is very conveneint for breakfast or a quick snack.

  • Stayed August 2012, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Rochester, New York
Top Contributor
90 reviews 90 reviews
3 hotel reviews
Reviews in 20 cities Reviews in 20 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed August 14, 2012

Went to downtown arena for an event and decided to stay at the DoubleTree so I didn't have to drive home that night. Everyone from the counter people, restauran, to the shuttle person were extremely helpful and friendly. Thought I was at Disney for the night. Even when I spilled my beer at the dinner table the bartender poured me a new one for free. The shuttle took and picked us up from the arena. This was a great experience especially when most service people today are worthless. Oh, and the room was very clean too.

  • Stayed July 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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DoubletreeBuffalo, Assistant General Manager at DoubleTree Club by Hilton Hotel Buffalo Downtown, responded to this review, August 31, 2012
Dear Guest; the team at The DoubleTree strives daily to engage and exceed our guest expectations. We appreciate you sharing your comments and thank you for your patronage.
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Southington, Connecticut, United States
Senior Reviewer
9 reviews 9 reviews
Reviews in 9 cities Reviews in 9 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed August 11, 2012

I stayed here and found the staff to be very nice and helpful. For $18 one way , they shuttled me from the airport which was a lot cheaper than a taxi. There is free shuttle service in the downtown Buffalo area which I used daily. The rooms had a fridge and a microwave. The bed is comfortable. Food was good in the hotel restaurant. If in Buffalo again, I will stay here.

  • Stayed August 2012, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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DoubletreeBuffalo, Assistant General Manager at DoubleTree Club by Hilton Hotel Buffalo Downtown, responded to this review, August 13, 2012
Dear Diana-and C; thank you for taking the time to share your experience. The team at The DoubleTree Club by Hilton thank you for your business and will anticipate your return.
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Senior Contributor
33 reviews 33 reviews
30 hotel reviews
Reviews in 23 cities Reviews in 23 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed August 9, 2012 via mobile

I stayed here while on business. Like many reviews have said before, this hotel is not in the best area. However, it is a short walk to Anchor bar.

The staff here is top notch. They offer a free shuttle within five miles of the hotel. My driver was really great and offered up food suggestions. The food at the hotel is decent and Kasey is one of the friendliest people I have met.

The rooms are standard and clean. I will be staying here again.

  • Stayed August 2012
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DoubletreeBuffalo, Assistant General Manager at DoubleTree Club by Hilton Hotel Buffalo Downtown, responded to this review, August 13, 2012
Thank you for visiting The DoubleTree Club by Hilton; Buffalo Downtown. We appreciate your comments and look forward to servicing you in the near future.
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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 30, 2012 via mobile

Went to Buffalo for a mini-vacation/family event and stayed at the Double Tree for a couple of nights. Upon pulling up, I was immediately impressed by the kind, curteous staff and their accommodating ways. That kind of service, coupled with their chocolate chip cookies, were a great way to start my trip. The valet parking was always quite quick and seemed quite trustworthy and jovial. Lastly, the food was great and reasonably priced for a quick bite. I would highly recommend this hotel for anyone looking for an updated, great priced place to say.

Stayed July 2012, traveled with family
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DoubletreeBuffalo, Assistant General Manager at DoubleTree Club by Hilton Hotel Buffalo Downtown, responded to this review, August 13, 2012
Dear Brian C; we know there are several choices available when choosing your lodging accommodations. The staff at The DoubleTree Club by Hilton strives to make each guest experience unique and memorable. Thank you for allowing us the opportunity to make your visit pleasant and please consider us in the future.
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Additional Information about DoubleTree Club by Hilton Hotel Buffalo Downtown

Address: 125 High Street, Buffalo, NY 14203
Phone Number:
Location: United States > New York > Buffalo
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#2 Best Value Hotel in Buffalo
#2 Family Hotel in Buffalo
#3 Business Hotel in Buffalo
#4 Romantic Hotel in Buffalo
Price Range (Based on Average Rates): $$
Hotel Class:3 star — DoubleTree Club by Hilton Hotel Buffalo Downtown 3*
Number of rooms: 100
Official Description (provided by the hotel):
DoubleTree Club by Hilton Buffalo Downtown, located on the Buffalo Niagara Medical Campus recently completed a major guestroom and corridor renovation! Now 100% non-smoking; the DoubleTree offers all of the comforts of home! Complimentary WiFi in all of our tranquil rooms. Experience the all new "HD residential experience" on our brand new flat screen televisions. ... more   less 
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Also Known As:
Doubletree Hotel Buffalo Downtown
Doubletree Downtown Hotel
Doubletree Buffalo

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