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“Great value, clean and safe!” 5 of 5 stars
Review of DoubleTree Club by Hilton Hotel Buffalo Downtown

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DoubleTree Club by Hilton Hotel Buffalo Downtown
3.0 of 5 Hotel   |   125 High Street, Buffalo, NY 14203   |  
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Ranked #6 of 22 Hotels in Buffalo
Canada
Top Contributor
296 reviews 296 reviews
28 hotel reviews
Reviews in 61 cities Reviews in 61 cities
121 helpful votes 121 helpful votes
“Great value, clean and safe!”
5 of 5 stars Reviewed February 19, 2012

The hotel was very clean and comfortable. Parking is nearby and only $8 if you park yourself, $12 valet, Nice bar and cafe in the lobby. Flat screen tv. No real views but very close to the inexpensive subway and a quick walk to the wonderful Allentown district. Free shuttle will take you downtown anytime you want and pick you up. Front desk staff very friendly and knowledgeable.

  • Stayed February 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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473 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
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English first
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 19, 2012 via mobile

Upon our first stay in Buffalo, we had absolutely no idea where to go out for a nice dinner. So we took advantage of the front desk concierge who recommended to us a few different places. But, it wasn't until we recieved a courtesy call to our room that the restaurant we had chose may not be able to seat us until very late into the night that we knew we were in good hands. Following that, we again returned to the front desk where Ben used his own personal cell phone to lookup and call around to another half-dozen places trying to get my wife and I a table. Ben soon succeeded and then drove us to the Blue Monk in the hotel's shuttle where we enjoyed a very very good dinner. Thank you Ben!

  • Stayed February 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Northern Virginia, United States
Contributor
14 reviews 14 reviews
7 hotel reviews
Reviews in 12 cities Reviews in 12 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed February 18, 2012

The front desk staff were extremely friendly and helpful from the minute that we checked in through our departure. While the lounge area was smaller than we had expected, it had only quality spirits (no rail here) and the bar tender made us great novelty drinks. The room service was about average price for room serive but very good. The room was extremely clean and modern. The bed was comfortable and linens were fresh. I must mention that it was extremely quiet in our room. We didn't hear anyone else while we were in our room. We were at the end of the hall so we didn't even hear people walking by outside or other room's doors slamming. It is close to the public transportation line. We will definitely stay here each time we return to Buffalo. This place has everything we look for in a hotel and is decently priced.

Room Tip: We were on the top floor and at the end of the hall. It was very, very quiet here.
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  • Stayed February 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Geneva, NY
Senior Reviewer
6 reviews 6 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed February 10, 2012

I recently stayed at the DoubleTree while a Friend was in the hospital across the street. I had not been to the hotel in about a year and was surprised by the new renovations in the rooms and hallways. The last stay the rooms were a bit outdated and the rooms a bit drab. When I returned the halls seemed to be brighter and more cheerful and also wider.

When I stepped into the room I was amazed. The rooms are very comfortable and relaxing. The new flat screen tvs where a big improvement over my last stay as well. I will definatley return my next trip to Buffalo.

Room Tip: The higher you stay the better view of the city you get. The Front of the hotel is not where you wan...
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  • Stayed January 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DoubletreeBuffalo, Assistant General Manager/Director of Sales & Marketing at DoubleTree Club by Hilton Hotel Buffalo Downtown, responded to this review, February 15, 2012
Dear Dutchess93; thank you for taking the time to post a review regarding your most recent stay with us! I am delighted that you are happy with our recent room renovations! Our guests have been very happy with our new flat screen LCD televisions as well! Very soon we will offer HD as well as complimentary wireless internet in all guestrooms! Hopefully you will be back to enjoy those amenities as well. Thank you for staying with us!
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Guelph
Senior Contributor
24 reviews 24 reviews
16 hotel reviews
Reviews in 13 cities Reviews in 13 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed February 10, 2012

My husband and I had a weekend away in Buffalo and stayed for the second time at the Doubletree. They have recently renovated and the rooms are modern and clean. The bathrooms are quite small, even though the room was large. The shower did not have as much pressure as I would like and one morning the water was not quite hot enough.

That being said, we received an excellent rate online and good service throughout. The shuttle to Allen Street restaurants and bars is handy although check the exact times they are available for pick ups as we called at 11:00 p.m. and they said the shuttle was no longer running that night.

It is good value and we would likely stay again.

  • Stayed February 2012, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Conklin, New York, USA
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed February 10, 2012

Myself along with family and friends stay here. Due to their consistency in attentive staff, well appointed quiet rooms, cozy bedding and spotless bathrooms, the DoubleTree Hilton is always our first choice of hotels when visiting the Buffalo area. While here, we visit many Buffalo areas including Niagara Falls to attending Buffalo Bills foot ball games to enjoying wings from the famous wing bar just around the corner. We find their location is excellent for all we do. The staff - from the desk greeter, car service attendant to the room staff are always quick with a greeting and a smile. And after a long drive in who can beat a warm chewy chocolate chip cookie just waiting for you to arrive at check in - no matter what time it is?! What an excellent touch! It's the little things that make the Double Tree Hilton stand out in a BIG WAY !!

  • Stayed December 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miami, Florida
Contributor
20 reviews 20 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed February 2, 2012

I chose this hotel because it's across the street from Buffalo General Hospital. I must say that I have stayed at a better place, the staff is the best, the manager, Elaine, was very attentive and took care of everything I needed. The staff at the restaurant was great. The cleaning staff was on top of everything. Now the bartender, Casey, she is the BEST, you stop by and see her, she will remember your name every time and she will cheer you up. I felt at home, as if never left home and was surrounded by family. I want to take the time to thank all of you for making my stay so comfortable, I can't wait to go back but in better circumstances. My daughter was finally released and she is doing great.

Room Tip: Go for the suite, it's big and spacious and very comfortable. It has everything you need to feel...
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  • Stayed January 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about DoubleTree Club by Hilton Hotel Buffalo Downtown

Address: 125 High Street, Buffalo, NY 14203
Phone Number:
Location: United States > New York > Buffalo
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#1 Best Value Hotel in Buffalo
#2 Family Hotel in Buffalo
#3 Business Hotel in Buffalo
#4 Romantic Hotel in Buffalo
Price Range (Based on Average Rates): $$
Hotel Class:3 star — DoubleTree Club by Hilton Hotel Buffalo Downtown 3*
Number of rooms: 100
Official Description (provided by the hotel):
DoubleTree Club by Hilton Buffalo Downtown, located on the Buffalo Niagara Medical Campus recently completed a major guestroom and corridor renovation! Now 100% non-smoking; the DoubleTree offers all of the comforts of home! Complimentary WiFi in all of our tranquil rooms. Experience the all new "HD residential experience" on our brand new flat screen televisions. ... more   less 
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Also Known As:
Doubletree Hotel Buffalo Downtown
Doubletree Downtown Hotel
Doubletree Buffalo

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