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“A restful, comfortable stay at the Comfort Suites” 5 of 5 stars
Review of Comfort Suites Downtown Buffalo

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Comfort Suites Downtown Buffalo
2.5 of 5 Hotel   |   601 Main Street, Buffalo, NY 14203   |  
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Ranked #7 of 22 Hotels in Buffalo
Toronto, Canada
Contributor
12 reviews 12 reviews
12 hotel reviews
Reviews in 9 cities Reviews in 9 cities
127 helpful votes 127 helpful votes
“A restful, comfortable stay at the Comfort Suites”
5 of 5 stars Reviewed December 4, 2013

Myself, my partner and two friends, all in our 20s, stayed at the Comfort Suites Downtown Buffalo from Friday, November 29th to Saturday November 30th and absolutely loved our stay.

We arrived at our hotel an hour and a half ahead of check-in, as we thought that we might hit some Black Friday traffic at the border, and to our surprise, we were able to check-in early. The woman at the counter was super friendly and helpful, and you could tell that she loved her job. We had booked 2 rooms through Hotwire, about 2 weeks prior to our trip, and that didn't seem to be a problem whatsoever. We were even happier to find out that we had adjoining rooms! We were given 2 room cards per room and stayed on the 2nd floor.

The hotel is very small, quite convenient actually, as we never had to wait for the elevator. Our rooms were a mirror image of each other, each with a bathroom, living room, and a queen-sized bedroom. The rooms are nicer than they look in the photos, for sure. There was a tv in each room of the suite and considering we were traveling as a group, it was way better to have the living room, as opposed to the straight bedroom, as we were able to hang out on couches instead of beds.

Each room came with a coffee maker, fridge, microwave, desk, charging station, and mini-bar area. There were working hair dryers, make-up remover sheets, and toilettries in the bathroom. The bed itself was soooooo comfy - I basically melted in to bed and didn't wake up until it was time to go. There are frosted french doors to the bedroom, as well as a door to the bathroom on each side.

We got up for breakfast at around 9:30 and it was pretty packed, but we were able to find some food and bring it back to our rooms. There was fruit, oatmeal, bread, yogurt, cereal, and waffles, but the waffle line was large and we didn't want to wait.

We parked our car about a 5 minute walk away and it was $10 for the entire stay - and we were free to move it in and out throughout. The trolley at night is free, and although we did not take it, it was very convenient to get on from this hotel. T.G.I. Friday's is downstairs and was convenient for a nightcap during the cold weather - drinks were CHEAP. Other than a few little cheap places to eat around there, there were some clubs open and that was about it. Not the craziest of nightlifes there, but the area is called "Downtown" for a reason - definitely the business section of the city.

The staff throughout our stay, at check-in, throughout the night, breakfast, and upon departure, were very friendly and it really set the tone for the stay. The staff should be commended for their wonderful job at making us feel very welcomed.

I'd definitely stay here when in Buffalo again and look forward to it!

  • Stayed November 2013, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BuffComfortGM, General Manager at Comfort Suites Downtown Buffalo, responded to this review, December 9, 2013
Glad you enjoyed your time with us. We are indeed the closest hotel to Shea's performing arts center, Irish Classical Theatre, and many other theatre and music venues.
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486 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (79)
Date | Rating
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  • French first
  • German first
  • Italian first
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English first
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed November 27, 2013

4 of us stayed here while we were in town to attend a concert at Shea's Theatre. As it was a suite hotel, it was perfect for us. (of course the much younger couple had to sleep on the sleeper sofa). The hotel is centrally located to most venues in Buffalo. We were only a block away from the theatre so the walk was easy. The Tralf was also along the walk. Staff was courteous, security was commendable and having TGI Fridays in the building was perfect for pre- concert libations and post-concert food.

  • Stayed November 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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BuffComfortGM, General Manager at Comfort Suites Downtown Buffalo, responded to this review, December 9, 2013
Thank you for the nice comments. I hope you enjoyed the show. Shea's has some fabulous broadway shows!
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Mayville, New York
1 review
5 of 5 stars Reviewed November 26, 2013

The complimentary breakfast served at Comfort Suites, downtown Buffalo, NY, is excellent, with nice variety of items. Breakfast server/attendent, Gwen, does a superb job. This is a very nice facility, clean, and well maintained. It is conveniently located downtown, across the street from famous Shea's theater.

Philip J.

  • Stayed November 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BuffComfortGM, General Manager at Comfort Suites Downtown Buffalo, responded to this review, December 9, 2013
Thank you for the wonderful comments. I have made a point of recognizing Gwen for her efforts. We are happy to have her here!
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Ogdensburg, New York
Senior Reviewer
9 reviews 9 reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed November 25, 2013

We stay here all last Feb. and most of March this past year. I was going thru treatment at Roswell and became close to some of the staff here, Jen, Mike and Gwen. They treated us great, from an extra fridge in the room to free tickets to a show at She as. The rooms were spotless and very comfortable. They the best mattresses I've slept on. They are right on the rail line which is free and that can take you to the arena or ballpark. They have free cookies and water and free shuttle to hosp. Or airport. They also have a medical rate if you are there for treatment. We continue to stay there for all my check-ups...we live 5 he's from Buffalo. Only in Buffalo at Comfort Inn SUITES will you find hospitality that keeps you coming back

Room Tip: Ask for one on main St. side
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  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BuffComfortGM, General Manager at Comfort Suites Downtown Buffalo, responded to this review, December 9, 2013
Thank you for the nice words. We are very honored to work with our local hospitals and very blessed to meet the nice families that stay with us!
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Grimsby, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed November 24, 2013

Great hotel. Stayed there after a Sabres-Leaf game. Suites were exceptional and very clean. TGIF's was located right off of the main lobby of hotel. Our room overlooked Shea's Theatre and the free trolley line that we used to get to the game at First Niagara. Breakfast was excellent. Lots of choices to eat. Hotel had fresh lemon water in the lobby as well as free bottled water. Manager Matt was very friendly. Would stay there again no problem.

DB (Grimsby)

  • Stayed November 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BuffComfortGM, General Manager at Comfort Suites Downtown Buffalo, responded to this review, January 11, 2014
Thanks for the great review! The above ground subway is a great way to get to the First Niagara Center and see a game. I am so pleased to hear our location was a good fit for your needs. We are very pleased to be able to provide a full hot breakfast to our guests.
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Buffalo, New York
Top Contributor
55 reviews 55 reviews
16 hotel reviews
Reviews in 24 cities Reviews in 24 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed November 24, 2013

Although our room was set-up for accessability, there was plenty of space. Instead of being a room for 2 we could manage to sleep 6 people easily. Room was nice and clean. Great business center that always open. Enough about the room, all I can think about is the food. The're bagel, toast, mini muffin, three different type of cereal with milk and waffle for freshly cooked waffle. So the hotel is great and breakfast is also very good.

  • Stayed November 2013, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Louisville, Kentucky
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 22, 2013

I came to Buffalo for a family wedding and was very happy to find this location as the brides suggestions were very pricey and didn't offer as much. MIKE was most helpful in offering a great rate for the 7 rooms we booked. The rooms were beautiful and spacious. The location was perfect for our needs and a good time was had by all!! Also Michelle and Dianne were very helpful and pleasant upon arrival and check in. All of this made for a wonderful wedding weekend experience!

  • Stayed November 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Comfort Suites Downtown Buffalo

Address: 601 Main Street, Buffalo, NY 14203
Phone Number:
Location: United States > New York > Buffalo
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#4 Family Hotel in Buffalo
#5 Romantic Hotel in Buffalo
#6 Business Hotel in Buffalo
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Suites Downtown Buffalo 2.5*
Number of rooms: 146
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Also Known As:
Comfort Suites Downtown Buffalo Hotel Buffalo
Comfort Suites Buffalo
Buffalo Comfort Suites

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