We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Comfort Suites Downtown Buffalo: Traveler Reviews

2.5 of 5
601 Main Street, Buffalo, NY 14203
Hotel amenities
Comfort Suites Downtown Buffalo
Ranked #4 of 20 hotels in Buffalo
Enter dates & see best prices*
Enter dates 1 night 2 nights
Show Prices
* We search the top travel sites for the best price
Booking.com Priceline.com Travelocity
and 11 more sites!
Traveler Reviews
Room Prices
Write a Review

296 reviews from our community

Traveler rating
    143
    84
    32
    16
    20
See reviews for
Families
64
 
Couples
69
 
Solo
30
 
Business
74
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Las Vegas, Nevada
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
8 helpful votes 8 helpful votes
“Great Location in Downtown Buffalo.”
4 of 5 stars Reviewed March 17, 2013

We stayed here for 5 nights because we were in town for a wedding. Highlights: The room was spacious and clean. There were doors in the suite to separate the bedroom area from the living area/kitchenette and TVs with DVD players in both rooms. The front desk provided a list of items for checkout - humidifiers, noise machines, DVDs, body pillows, and several others. There is a TGI Friday's restaurant in the lobby but there are several great local eateries within walking distance. The location is perfect if you're going to a show across the street at Shea's theatre.

I only have one complaint - the free wifi is horrible and unreliable. The hotel staff could only refer me to the Wandering Wifi support hotline when I reported it. I spent over an hour on the phone with the support techs who were constantly trying to improve the wifi quality remotely, but unfortunately it was spotty all week. I understand that the wifi was managed by an external vendor, but the hotel should put forth more effort to ensure the quality of the technology instead of telling guests to call a support hotline.

  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
See 2 more reviews by KM_NV for Buffalo
Ask KM_NV about Comfort Suites Downtown Buffalo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Visions H, General Manager at Comfort Suites Downtown Buffalo, responded to this review
March 18, 2013
Thank you for taking the time to write a review. Glad you enjoyed all the little "extras" we provide. I am very sorry about the internet. We have been working with our internet provider to improve the service and it is a top priority. It was indeed sporadic and a solution has been found. Thanks again!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Niagara-on-the-Lake, Ontario
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
Reviews in 13 cities Reviews in 13 cities
11 helpful votes 11 helpful votes
“Stay here especially if you're going to see a show!”
4 of 5 stars Reviewed March 16, 2013

You can't beat the price for this hotel with its location and great rooms that are huge! Everything is in great condition and you can even request different types of pillows. The main lobby looks like every other Comfort Suites but the rooms were more than expected! The fresh cookies in the lobby were a nice treat as well!

Down the street from awesome restaurants including The Chocolate Bar!!!...(great chocolate mojito)

  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask 80CrazyMonkey about Comfort Suites Downtown Buffalo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Albany, New York, United States
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“great price! great room! great location!”
5 of 5 stars Reviewed March 14, 2013

Went for an inexpensive overnight stay near the hospitals in Buffalo. Searched and this got higher reviews than those that were only $15 less expensive. Well worth it! Room had microwave, frig, couch, two tv's and in wonderful condition. Trolley one block away, walking distance to everything in downtown especially the Theater district. They have some good shows coming up and I suggest you book this place. I wish we could have spent longer in Buffalo because the room was great and the downtown area was great.

Room Tip: There is a charge this year for weekend parking and it is two blocks away but covered and patrolled...
See more room tips
  • Stayed March 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask Jim B about Comfort Suites Downtown Buffalo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Visions H, General Manager at Comfort Suites Downtown Buffalo, responded to this review
March 15, 2013
Thank you for the wonderful review. So glad you enjoyed the hotel and the great location that we sit in.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
new york
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“Great stay!!”
5 of 5 stars Reviewed March 10, 2013

We booked the Comfort Suites because it was close to the arena for a Rhianna concert. The hotel was awesome! Clean friendly staff. The shuttle to the arena was 1 block away.Great way to see an event and a convenient place to stay. we ate right at TGIF that was in the hotel. We never had to get the car which was about a block away at a garage.Not real fond of the $10 charge to park on weekends but not a deal breaker.Only negatives were the free breakfasting the wifi. The breakfast was terrible lousy food set up all wrong a real displeasure! You would be better off go out somewhere dd and Hortens are across the street. The wifi was in and out we could not get connected and it would fall out more than it was in. We just used our 3G connection but it would have been nice to have a good reliable wifi. So just a couple of negatives but overall great place to stay we would stay again!

  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
See 2 more reviews by mixmasterg for Buffalo
Ask mixmasterg about Comfort Suites Downtown Buffalo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Visions H, General Manager at Comfort Suites Downtown Buffalo, responded to this review
March 12, 2013
Thank you for taking the time to give us your feedback. Glad you had a nice stay. I am sorry that the WIFI did not work well. We had a few days when it was coming and going due to some city construction. I will take a look at the hot breakfast buffet and see where we can make some improvements.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mentor, Ohio
1 review
“Helpful and Caring Staff Members that were great to work with”
5 of 5 stars Reviewed February 27, 2013

My son was recently visiting the Buffalo area and got lost from the group he was with. He was stranded on Main St. He walked inside the hotel and Cliff (the gentleman behind the desk) went out of his way to help him by having the staff clean a room so he could check in. I advised Cliff via phone that we would not be there for a few hours because we were coming from Cleveland. He took my information over the phone and made sure he got to his room. Then, when we got home we realized that we did not have one of our cell phones. We called and was told that they did locate it in the room. Jen took care of getting it back to us. Even though that night and situation was not what we planned, Cliff and Jen were able to accompanied what we needed by going above there normal duties. I would like to thank your caring staff and would definitely stay there again.

  • Stayed February 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask katie s about Comfort Suites Downtown Buffalo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Visions H, General Manager at Comfort Suites Downtown Buffalo, responded to this review
March 1, 2013
Thanks for the very nice comments, especially about Cliff and Jen. They are a great asset to our hotel team. I am very pleased that they assisted you and I will pass on the nice words!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
 
 
Comfort Suites Downtown Buffalo
Enter dates 1 night 2 nights
 
Lofts on Pearl
Great value on a similar hotel
Buffalo, NY
5 of 5 stars 6 Reviews
Show Prices
Still looking for a hotel?
Highly rated hotels in or near Buffalo
Family-friendly
DoubleTree by Hilton Hotel Buffalo - Amherst
DoubleTree by Hilton Hotel Buffa... 4.0 of 5 stars 127 reviews
Romantic
Marriott Niagara Falls Fallsview Hotel & Spa
Marriott Niagara Falls Fallsview... 4.5 of 5 stars 2,269 reviews
Luxury
Hilton Hotel and Suites Niagara Falls / Fallsview
Hilton Hotel and Suites Niagara ... 4.0 of 5 stars 2,515 reviews
Good for business
Hilton Garden Inn Buffalo Airport
Hilton Garden Inn Buffalo Airpor... 4.5 of 5 stars 222 reviews
Show Prices ABS:HotelCheckRates-d93068?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d182928?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d186907?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d585163?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Travelers also viewed these Buffalo hotels
Hampton Inn & Suites Buffalo Dow... 4.5 of 5 stars 324 reviews DoubleTree Club by Hilton Hotel ... 4.0 of 5 stars 212 reviews Embassy Suites Buffalo 4.5 of 5 stars 292 reviews The Mansion on Delaware Avenue 4.5 of 5 stars 205 reviews
Show Prices ABS:HotelCheckRates-d224389?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d99510?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d1484384?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d122057?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
View all 20 hotels in Buffalo, ranked by popularity

Been to Comfort Suites Downtown Buffalo? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Comfort Suites Downtown Buffalo

Also Known As:
Comfort Suites Downtown Buffalo Hotel
Comfort Suites Downtown Buffalo Hotel Buffalo
Comfort Suites Buffalo
Buffalo Comfort Suites
Address: 601 Main Street, Buffalo, NY 14203
Region: United States > New York > Buffalo
Amenities:
Bar/Lounge Business Center Fitness Center Free Breakfast Free High-Speed Internet Restaurant Shuttle Bus service Suites Wheelchair access
Hotel Style:
#3 Business Hotels in Buffalo
#4 Family Hotels in Buffalo
Price Range: $$
Hotel Class:2.5 star (2.5*)
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Priceline, Travelocity, Choice Hotels, Venere, EasyToBook, Olotels, getaroom.com, Expedia, Agoda, Hotwire, Hotels.com, Tingo and HotelsClick so you can book your Comfort Suites Downtown Buffalo reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Comfort Suites Downtown Buffalo, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Comfort Suites Downtown Buffalo
Enter dates & see best prices* (from Booking.com, Priceline.com, Travelocity, and 11 more)
Enter dates 1 night 2 nights
Show Prices