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Comfort Suites Downtown Buffalo: Traveler Reviews

2.5 of 5
601 Main Street, Buffalo, NY 14203
Hotel amenities
Comfort Suites Downtown Buffalo
Ranked #5 of 20 hotels in Buffalo
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297 reviews from our community

Traveler rating
    144
    84
    32
    16
    20
See reviews for
Families
65
 
Couples
69
 
Solo
30
 
Business
74
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Niagara-on-the-Lake, Ontario
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
Reviews in 13 cities Reviews in 13 cities
11 helpful votes 11 helpful votes
“Stay here especially if you're going to see a show!”
4 of 5 stars Reviewed March 16, 2013

You can't beat the price for this hotel with its location and great rooms that are huge! Everything is in great condition and you can even request different types of pillows. The main lobby looks like every other Comfort Suites but the rooms were more than expected! The fresh cookies in the lobby were a nice treat as well!

Down the street from awesome restaurants including The Chocolate Bar!!!...(great chocolate mojito)

  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask 80CrazyMonkey about Comfort Suites Downtown Buffalo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Albany, New York, United States
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“great price! great room! great location!”
5 of 5 stars Reviewed March 14, 2013

Went for an inexpensive overnight stay near the hospitals in Buffalo. Searched and this got higher reviews than those that were only $15 less expensive. Well worth it! Room had microwave, frig, couch, two tv's and in wonderful condition. Trolley one block away, walking distance to everything in downtown especially the Theater district. They have some good shows coming up and I suggest you book this place. I wish we could have spent longer in Buffalo because the room was great and the downtown area was great.

Room Tip: There is a charge this year for weekend parking and it is two blocks away but covered and patrolled...
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  • Stayed March 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Jim B about Comfort Suites Downtown Buffalo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Visions H, General Manager at Comfort Suites Downtown Buffalo, responded to this review
March 15, 2013
Thank you for the wonderful review. So glad you enjoyed the hotel and the great location that we sit in.
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new york
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“Great stay!!”
5 of 5 stars Reviewed March 10, 2013

We booked the Comfort Suites because it was close to the arena for a Rhianna concert. The hotel was awesome! Clean friendly staff. The shuttle to the arena was 1 block away.Great way to see an event and a convenient place to stay. we ate right at TGIF that was in the hotel. We never had to get the car which was about a block away at a garage.Not real fond of the $10 charge to park on weekends but not a deal breaker.Only negatives were the free breakfasting the wifi. The breakfast was terrible lousy food set up all wrong a real displeasure! You would be better off go out somewhere dd and Hortens are across the street. The wifi was in and out we could not get connected and it would fall out more than it was in. We just used our 3G connection but it would have been nice to have a good reliable wifi. So just a couple of negatives but overall great place to stay we would stay again!

  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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See 2 more reviews by mixmasterg for Buffalo
Ask mixmasterg about Comfort Suites Downtown Buffalo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Visions H, General Manager at Comfort Suites Downtown Buffalo, responded to this review
March 12, 2013
Thank you for taking the time to give us your feedback. Glad you had a nice stay. I am sorry that the WIFI did not work well. We had a few days when it was coming and going due to some city construction. I will take a look at the hot breakfast buffet and see where we can make some improvements.
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Mentor, Ohio
1 review
“Helpful and Caring Staff Members that were great to work with”
5 of 5 stars Reviewed February 27, 2013

My son was recently visiting the Buffalo area and got lost from the group he was with. He was stranded on Main St. He walked inside the hotel and Cliff (the gentleman behind the desk) went out of his way to help him by having the staff clean a room so he could check in. I advised Cliff via phone that we would not be there for a few hours because we were coming from Cleveland. He took my information over the phone and made sure he got to his room. Then, when we got home we realized that we did not have one of our cell phones. We called and was told that they did locate it in the room. Jen took care of getting it back to us. Even though that night and situation was not what we planned, Cliff and Jen were able to accompanied what we needed by going above there normal duties. I would like to thank your caring staff and would definitely stay there again.

  • Stayed February 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask katie s about Comfort Suites Downtown Buffalo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Visions H, General Manager at Comfort Suites Downtown Buffalo, responded to this review
March 1, 2013
Thanks for the very nice comments, especially about Cliff and Jen. They are a great asset to our hotel team. I am very pleased that they assisted you and I will pass on the nice words!
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Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Parking is too far away! You must park at a garage 2 1/2 blocks away in a very questionable/ unsafe at night area”
3 of 5 stars Reviewed February 27, 2013

This hotel is very average, rooms are very spacious but nothing stands out; service was all very "blah"; right next to the train (loud) and like I said the parking really hurts this hotel... When your from out of town in a seedy neighborhood, you feel imprisoned when you don't feel comfortable walking to or from your car in the dark.

  • Stayed February 2013
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
Ask Jk313 about Comfort Suites Downtown Buffalo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Visions H, General Manager at Comfort Suites Downtown Buffalo, responded to this review
March 1, 2013
Thank you for taking the time to respond. You are correct that parking is not always the most convenient. Many hotels in most large cities use city parking garages and ours is almost 2 blocks away. We do pay for the parking weekdays and only have to charge weekends. We will also help shuttle guests to and from the garage with our shuttle if requested.
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Additional Information about Comfort Suites Downtown Buffalo

Also Known As:
Comfort Suites Downtown Buffalo Hotel Buffalo
Comfort Suites Downtown Buffalo Hotel
Comfort Suites Buffalo
Buffalo Comfort Suites
Address: 601 Main Street, Buffalo, NY 14203
Region: United States > New York > Buffalo
Amenities:
Bar/Lounge Business Center Fitness Center Free Breakfast Free High-Speed Internet Restaurant Shuttle Bus service Suites Wheelchair access
Hotel Style:
#4 Family Hotels in Buffalo
#4 Business Hotels in Buffalo
Price Range: $$
Hotel Class:2.5 star (2.5*)
Reservation Options:
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