We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great Location and Staff!” 5 of 5 stars
Review of Comfort Suites Downtown Buffalo

Save Saved
You added Comfort Suites Downtown Buffalo to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Comfort Suites Downtown Buffalo
2.5 of 5 Hotel   |   601 Main Street, Buffalo, NY 14203   |  
Hotel website
  |  
Hotel deals
  |  
  |  
Hotel amenities
Special Offer
Choice Privileges Points
Ranked #6 of 20 hotels in Buffalo
Rochester, New York, United States
Contributor
13 reviews 13 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
8 helpful votes 8 helpful votes
“Great Location and Staff!”
5 of 5 stars Reviewed January 23, 2013

The room was much nicer than expected, very updated, clean and nice!

ref, and microwave in the room!

PArking was only downside, 2 block walk from garage to hotel.. but.. it was doable.

The staff at front desk was very happy, and nice to work with.

  • Stayed January 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BuffComfortGM, General Manager at Comfort Suites Downtown Buffalo, responded to this review, January 30, 2013
Thank you for the nice comments! Glad you had a good experience!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

409 people have reviewed this hotel

Traveler rating
    201
    129
    40
    17
    22
See reviews for
93
108
38
87
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (61)
Date | Rating
  • Czech first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Russian first
  • Spanish first
  • Any
English first
Toronto, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed January 23, 2013

The rooms were really nice and comfortable and it's a plus to have a tv in the room and a tv in the living room so that people can watch their own shows. It is downtown and as a family traveling with a baby, there is not much around the area for us. All the restaurants were closed except for TGIF that's located in the hotel lobby. Parking is free when we booked online but when we arrived, it's actually $10. We ended up parking on the street with free parking for a Saturday night. This hotel is great if you want to be downtown, but there was nothing around for us as a family. Will stay again if I ever need to be in the downtown area.

  • Stayed January 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Taipei, Taiwan
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 12, 2013

I lived in this hotel with a tour group last December, the room was clean and bright, and the breakfast...wow...I still can't believe I could eat that much, it was delicious.

You know, all the facilities in the room are fine, but I need to focus on the BED, it's just so comfortable to sleep on it, guys, you have to try it. Anyway, good place to stay.

  • Stayed December 2012, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BuffComfortGM, General Manager at Comfort Suites Downtown Buffalo, responded to this review, January 15, 2013
Thank you for the kind comments, especially about our beds. We do hear that alot that they are very comfortable.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jamestown, New York
1 review
4 of 5 stars Reviewed January 12, 2013

The rooms are comfortable and nice, I love the fact that there is a living area as well. The staff is always so friendly, especially Jerrod!! I travel a lot with my s/o and when we need a place to stay in Buffalo, this is our first choice hotel to stay at, due to the fact that everything is very close downtown and the rooms fit our needs. Jerrod is also a big part of why we enjoy staying so often. He is such a pleasure to deal with and always willing to assist when needed! He deserves a raise!

  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BuffComfortGM, General Manager at Comfort Suites Downtown Buffalo, responded to this review, January 15, 2013
Thank you for the nice review. Glad you had an enjoyable stay with us and very happy that Jerrod made your stay a pleasant one. I will pass on the kind words.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lansing, MI
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed January 6, 2013

Great downtown location with the train steps away for the hotel entrance. TGI Fridays located on the first floor of Hotel, Employees are all friendly and helpful. Great breakfast and my room is not only clean, it is comfortable.

Room Tip: all rooms are suites
See more room tips
  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed December 20, 2012

Excellent staff. Many perks. Free bottled water, choice pf pillows, exercise facility and wireless. There is an extra sitting area to put on makeup. Definitely would come back. Free hot breakfast also. Able to make own waffle with strawberries and cream with syrup. It was great.

  • Stayed December 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Butler, Pennsylvania
2 reviews
2 of 5 stars Reviewed December 20, 2012

The room was nice but the service was poor. I stayed for three days and was gone from 7am until 4 pm everyday and my room never got cleaned. I had to ask for towels and retrieve them every night. The day staff( not the female manager) was rude to customers in the presence of others. When sitting in lobby I could hear him say things about customers as they walked away or as he hung up the phone.
I did not have Internet access in my room and made 6 calls to wondering wifi myself to fix service. The Internet would come on for ten minutes and then stop working again. I asked at the desk and was told to call the 800 number. The morning shuttle driver was very pleasant as was the daylight manager. Over all I would not stay at this hotel again because if the services.

  • Stayed December 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Been to Comfort Suites Downtown Buffalo? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Comfort Suites Downtown Buffalo

Also Known As:
Comfort Suites Downtown Buffalo Hotel Buffalo
Comfort Suites Downtown Buffalo Hotel
Comfort Suites Buffalo
Buffalo Comfort Suites
Address: 601 Main Street, Buffalo, NY 14203
Phone Number:
Location: United States > New York > Buffalo
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#5 Family Hotel in Buffalo
#6 Business Hotel in Buffalo
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Suites Downtown Buffalo 2.5*
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Orbitz, Priceline, Travelocity, Tingo, Choice Hotels, getaroom.com, Otel, Hotels.com, Agoda and Venere so you can book your Comfort Suites Downtown Buffalo reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Comfort Suites Downtown Buffalo, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.