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Comfort Suites Downtown Buffalo: Traveler Reviews

2.5 of 5
601 Main Street, Buffalo, NY 14203
Hotel amenities
Comfort Suites Downtown Buffalo
Ranked #4 of 20 hotels in Buffalo
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296 reviews from our community

Traveler rating
    143
    84
    32
    16
    20
See reviews for
Families
64
 
Couples
69
 
Solo
30
 
Business
74
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Taipei, Taiwan
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Great.”
4 of 5 stars Reviewed January 12, 2013

I lived in this hotel with a tour group last December, the room was clean and bright, and the breakfast...wow...I still can't believe I could eat that much, it was delicious.

You know, all the facilities in the room are fine, but I need to focus on the BED, it's just so comfortable to sleep on it, guys, you have to try it. Anyway, good place to stay.

  • Stayed December 2012, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask WaluGlas about Comfort Suites Downtown Buffalo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BuffComfortGM, General Manager at Comfort Suites Downtown Buffalo, responded to this review
January 15, 2013
Thank you for the kind comments, especially about our beds. We do hear that alot that they are very comfortable.
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Jamestown, New York
1 review
“Comfort Suites downtown Buffalo”
4 of 5 stars Reviewed January 12, 2013

The rooms are comfortable and nice, I love the fact that there is a living area as well. The staff is always so friendly, especially Jerrod!! I travel a lot with my s/o and when we need a place to stay in Buffalo, this is our first choice hotel to stay at, due to the fact that everything is very close downtown and the rooms fit our needs. Jerrod is also a big part of why we enjoy staying so often. He is such a pleasure to deal with and always willing to assist when needed! He deserves a raise!

  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Kristy G about Comfort Suites Downtown Buffalo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BuffComfortGM, General Manager at Comfort Suites Downtown Buffalo, responded to this review
January 15, 2013
Thank you for the nice review. Glad you had an enjoyable stay with us and very happy that Jerrod made your stay a pleasant one. I will pass on the kind words.
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Lansing, MI
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
“Great Experience”
5 of 5 stars Reviewed January 6, 2013

Great downtown location with the train steps away for the hotel entrance. TGI Fridays located on the first floor of Hotel, Employees are all friendly and helpful. Great breakfast and my room is not only clean, it is comfortable.

Room Tip: all rooms are suites
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  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask spartanfan2 about Comfort Suites Downtown Buffalo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
“Upscale suite with very comfortable Arrangement”
5 of 5 stars Reviewed December 20, 2012

Excellent staff. Many perks. Free bottled water, choice pf pillows, exercise facility and wireless. There is an extra sitting area to put on makeup. Definitely would come back. Free hot breakfast also. Able to make own waffle with strawberries and cream with syrup. It was great.

  • Stayed December 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Butler, Pennsylvania
2 reviews
“Comfort Suites downtown Buffalo”
2 of 5 stars Reviewed December 20, 2012

The room was nice but the service was poor. I stayed for three days and was gone from 7am until 4 pm everyday and my room never got cleaned. I had to ask for towels and retrieve them every night. The day staff( not the female manager) was rude to customers in the presence of others. When sitting in lobby I could hear him say things about customers as they walked away or as he hung up the phone.
I did not have Internet access in my room and made 6 calls to wondering wifi myself to fix service. The Internet would come on for ten minutes and then stop working again. I asked at the desk and was told to call the 800 number. The morning shuttle driver was very pleasant as was the daylight manager. Over all I would not stay at this hotel again because if the services.

  • Stayed December 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask Karen S about Comfort Suites Downtown Buffalo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
 
 
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Additional Information about Comfort Suites Downtown Buffalo

Also Known As:
Comfort Suites Downtown Buffalo Hotel
Comfort Suites Downtown Buffalo Hotel Buffalo
Comfort Suites Buffalo
Buffalo Comfort Suites
Address: 601 Main Street, Buffalo, NY 14203
Region: United States > New York > Buffalo
Amenities:
Bar/Lounge Business Center Fitness Center Free Breakfast Free High-Speed Internet Restaurant Shuttle Bus service Suites Wheelchair access
Hotel Style:
#3 Business Hotels in Buffalo
#4 Family Hotels in Buffalo
Price Range: $$
Hotel Class:2.5 star (2.5*)
Reservation Options:
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