The room was nice but the service was poor. I stayed for three days and was gone from 7am until 4 pm everyday and my room never got cleaned. I had to ask for towels and retrieve them every night. The day staff( not the female manager) was rude to customers in the presence of others. When sitting in lobby I could hear him say things about customers as they walked away or as he hung up the phone.
I did not have Internet access in my room and made 6 calls to wondering wifi myself to fix service. The Internet would come on for ten minutes and then stop working again. I asked at the desk and was told to call the 800 number. The morning shuttle driver was very pleasant as was the daylight manager. Over all I would not stay at this hotel again because if the services.
- Also Known As:
- Comfort Suites Downtown Buffalo Hotel Buffalo
- Comfort Suites Downtown Buffalo Hotel
- Comfort Suites Buffalo
- Buffalo Comfort Suites
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