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“Not really worth the price...” 3 of 5 stars
Review of Hyatt Regency Buffalo

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Hyatt Regency Buffalo
3.5 of 5 Resort   |   2 Fountain Plaza, Buffalo, NY 14202   |  
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Ranked #9 of 22 Hotels in Buffalo
Toronto, Canada
Senior Contributor
33 reviews 33 reviews
22 hotel reviews
Reviews in 18 cities Reviews in 18 cities
21 helpful votes 21 helpful votes
“Not really worth the price...”
3 of 5 stars Reviewed March 1, 2013

Was a little disappointed - the price was way high for what you get in the neighborhood, which is virtually nothing after 6pm on weekdays or anytime on weekends, no free wifi, elevators were being renovated resulting in very slow service, halls were noisy with people making noise at all hours every night...at least the staff were nice about it and gave me a discount but I certainly expected more from a place with Hyatt in the title.

  • Stayed October 2012, traveled on business
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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940 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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English first
Bracebridge, Canada
Contributor
15 reviews 15 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed February 28, 2013

From the valet to the wait staff to the reservation staff....all was excellent. We only stayed for two nights but they made us want to stay longer. Everyone we encountered was extremely friendly, helpful and accommodating. Nothing was too much trouble for them. They answered all our questions about their city, offered directions to places we wanted to see and on and on. The room we stayed in was super clean, large and comfortable. We visit Buffalo every 4 or 5 years and would definitely return to the Hyatt.

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Syracuse, New York
Contributor
19 reviews 19 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 26, 2013

This was our first time staying at this location. The great attitude of all the staff made our stay at this hotel exceptional. The front desk clerk went out of his way to be of service and gave us some great advice on how to get around and places to visit. The room was spotless and the bed was very comfortable.
We visited the bar area late in the evening and even though it was packed the bartender was very attentive and patient. I happen to be a fan of Starbucks coffee and was cynical about purchasing it at a location besides Starbucks. To my delight the coffee was hot and tasted just as I would expect a Starbucks coffee to taste.
I would highly recommend staying at this location if you are visiting downtown Buffalo.

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Stamford, Connecticut
1 review
5 of 5 stars Reviewed February 26, 2013

Visited Buffalo and stayed at the Hyatt. The room was clean and very comfortable. Excellent fitness facility and food services. The saff was execptional and were extremely helpful with our stay in Buffalo. I would definitely stay there again and highly recommend it.

  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Clifton Park, NY
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
5 of 5 stars Reviewed February 26, 2013

This has to be the friendliest hotel with the best staff that I have ever stayed in. The service makes this place - from the time you pull up to the Valet, to check out, everyone here goes above and beyond to be helpful, friendly and professional. I have traveled quite a bit in this country as well as Mexico and I have to say this is one of the best, if not the best travel experiences I have ever had. First stay was in November 2011 for my daughter's wedding, and the second time (recent visit) was even better than that. Room service breakfast was quick, hot and delicious. Great location within walking distance of bars, restaurants, arena, and the free trolley stops right outside the lobby. Cannot wait to come back to visit!

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Cheshire
Top Contributor
115 reviews 115 reviews
33 hotel reviews
Reviews in 45 cities Reviews in 45 cities
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed February 25, 2013

We spent a super night at this hotel when we celebrated our niece's daughter's wedding.They hired a suite on the top floor to hold the party in and we booked a double room on the same floor. The guests took up most of the rooms on that floor which thankfully because of the noise we made we appeared to have to ourselves. There were great views across the city from the suite although the one from our room wasn't inspiring. The room itself was beautiful, nicely decorated and furnished with a very nice bathroom. The rest of the hotel looked very nice, that judgement was only made as we passed straight from the front door to the lift. The staff were very helpful and efficient.

  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Kansas City, Missouri
1 review
4 of 5 stars Reviewed February 24, 2013

This is a very nice hotel in downtown Buffalo. The rooms, in my experience, are tasteful and clean. There is a beautiful glass atrium near the lobby. It has a piano. The staff was very courteous. My only complaint is that I'd like to see some local beers, if Buffalo has any, available at the lobby bar

  • Stayed February 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hyatt Regency Buffalo

Address: 2 Fountain Plaza, Buffalo, NY 14202
Phone Number:
Location: United States > New York > Buffalo
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Romantic Hotel in Buffalo
#6 Business Hotel in Buffalo
#7 Family Hotel in Buffalo
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hyatt Regency Buffalo 3.5*
Number of rooms: 396
Official Description (provided by the hotel):
Newly renovated hotel located in the heart of the theatre & financial districts, offering 396 guestrooms & suites. Newly opened indoor pool, new onsite, full service Spa and new StayFit health club. Just steps away from the Chippewa Entertainment district, Elmwood Village, variety of restaurants and shops. Connected to the Buffalo Convention Center. Walden Galleria is 15 minutes from the hotel. First Niagara Center is five minutes away; free Metro directly outside the hotel. Museum district is ten minutes away. Niagara Falls is 20 minutes from the hotel. Complimentary Business Center and WiFi and Wired Internet access is available. ... more   less 
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Also Known As:
Hyatt Regency Buffalo Hotel Buffalo
Buffalo Hyatt Regency
Hyatt Buffalo

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