My friend and I travel to Buffalo once a year for a girls/shopping weekend. We book our hotel rooms via Priceline, and this year we stayed at the Hyatt for a spectacular price. We were able to check in about 2pm, asked for and received rooms with King size beds, and we had adjoining rooms. We were both very impressed with our rooms, no issues at all with anything. I was happy to see the iPod docking station/alarm clock, and was very pleased with the water pressure in the shower. The hotel was super busy the Saturday night with at least 2 functions being held, but that did not in any way take away from the great customer service we received from every employee that we came into contact with. We opted for the luxury of valet parking, and were very pleased with the valets and the promptness. We loved that Pearl St was so close,-it's our favorite beer and wing place in Buffalo. We would return to the Hyatt in a heartbeat. Also-we were up and down the elevators several times over the 2 night stay, and only once was there any kind of a long wait for the elevator. Did not impact our stay in the least.