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“Hockey game!” 5 of 5 stars
Review of Hyatt Regency Buffalo

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Hyatt Regency Buffalo
3.5 of 5 Resort   |   2 Fountain Plaza, Buffalo, NY 14202   |  
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Ranked #9 of 22 Hotels in Buffalo
Alice Grzesik
Contributor
12 reviews 12 reviews
8 hotel reviews
Reviews in 11 cities Reviews in 11 cities
6 helpful votes 6 helpful votes
“Hockey game!”
5 of 5 stars Reviewed November 6, 2012

We stayed at the Hyatt for one. Ought for a hockey game - right on the tram line it was easy access to the game with no hassles. Before hopping the train, we bar hopped a few blocks over and entirely had a wonderful time! Clean rooms with good taste!

  • Stayed December 2011
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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940 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (169)
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highstandards1034
Top Contributor
58 reviews 58 reviews
29 hotel reviews
Reviews in 28 cities Reviews in 28 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed November 6, 2012

Nice property, room very clean, very quiet which is important to me. Bell staff and really all staff very pleasant and helpful. Was there for a conference and the housekeeper came early in the day which I love. Nothing worse than finally getting back to your room late in the afternoon and still have room not made up or have to leave your room for them to do when you are looking forward to a break. This was the earliest I have ever had. Room service very prompt.

  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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New Castle, Pennsylvania
Top Contributor
135 reviews 135 reviews
33 hotel reviews
Reviews in 44 cities Reviews in 44 cities
57 helpful votes 57 helpful votes
5 of 5 stars Reviewed November 5, 2012

I was recently at a convention in Buffalo, NY, staying at the Hyatt Regency. From check in to check out, all of the personnel were friendly and competent. Our early check in was no problem, the valet and the porters were especially friendly. The room was fine and housekeeping was great. When seated at the bar, the service was prompt,and friendly and drinks were perfect. Bar service at the tables was a little slow, but not unacceptable. The only food we had was at pre planned parties, but two of these were in the hotel and the food was great. In short, I would recommend this hotel. Valet even went out of their way to point out a parking garage that was $5.00 per night than their service.

Only two caveats, valet parks cars outside, so if this is an issue, use the parking garage, and the neighborhood is dicey, so take cabs at night, rather than walk. There were a couple of murders two blocks over, just before we arrived.

  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
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New York City, New York
Top Contributor
111 reviews 111 reviews
20 hotel reviews
Reviews in 56 cities Reviews in 56 cities
53 helpful votes 53 helpful votes
3 of 5 stars Reviewed November 4, 2012

Accomadation fine, very nice staff. One issue with room was lack of products in fridge. No water etc. No table in exec. room if we had decided to order in room service. Nice breakfast with friendly staff

  • Stayed November 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Senior Contributor
30 reviews 30 reviews
11 hotel reviews
Reviews in 16 cities Reviews in 16 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed November 4, 2012 via mobile

We purchased a two night stay at the hotel through a jaunt.ca package. We were pleasantly surprised by the value we received for our money. Our room was very clean, quiet, and updated. They were undergoing an elevator renovation, so elevator service was slow. The hotel staff was exceptionally friendly. Valet service was included with our package, and while it's not something we usually go for, the staff were very efficient when it came to retrieving our car and very helpful with recommendations for shopping and eating. There is a Starbucks kiosk on site in the morning, but it's slow and the food options are subpar. Room service is excellent--friendly, efficient and delicious, too. We would definitely consider staying here again.

Stayed November 2012, traveled as a couple
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NY
Contributor
13 reviews 13 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed October 29, 2012

Room was very nice, large and updated. If you are a light sleeper, ask for a room that does NOT have a door to an adjoining room. Check in/out was very quick; staff aims to please. Buffet breakfast is pricey but good. With the buffet option, you are not a hostage to the wait staff. We asked for the check with our order and both arrived at the same time as asked. Waitress was very attentive both mornings we stopped for breakfast. The lobby area is very nice to enjoy a cup of coffee at the Starbucks in the lobby. The location is great and parking in the open air lot across the street was the way to go, with unlimited in and out. Will stay here again next trip. Verizon 3G for Ipad and phone worked well here so need need for hotel wifi. Short walk to St Michael's for mass on Sunday. Nice hotel...you won't be disappointed.

  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Moncton, Canada
Top Contributor
96 reviews 96 reviews
27 hotel reviews
Reviews in 36 cities Reviews in 36 cities
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed October 29, 2012

Stayed for four nights in October - Hotel was well appointed - beds were superb. Rooms were clean - but sure would have appreciated better sound proofing. Easy access to the convention centre through a pedway. Starbucks in the lobby. Food was a little greasy in the restaurant.

Room Tip: Hotel is in a fairly depressed part of the city...not much shopping around.
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  • Stayed October 2012, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hyatt Regency Buffalo

Address: 2 Fountain Plaza, Buffalo, NY 14202
Phone Number:
Location: United States > New York > Buffalo
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Business Hotel in Buffalo
#6 Romantic Hotel in Buffalo
#7 Family Hotel in Buffalo
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hyatt Regency Buffalo 3.5*
Number of rooms: 396
Official Description (provided by the hotel):
Newly renovated hotel located in the heart of the theatre & financial districts, offering 396 guestrooms & suites. Newly opened indoor pool, new onsite, full service Spa and new StayFit health club. Just steps away from the Chippewa Entertainment district, Elmwood Village, variety of restaurants and shops. Connected to the Buffalo Convention Center. Walden Galleria is 15 minutes from the hotel. First Niagara Center is five minutes away; free Metro directly outside the hotel. Museum district is ten minutes away. Niagara Falls is 20 minutes from the hotel. Complimentary Business Center and WiFi and Wired Internet access is available. ... more   less 
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Also Known As:
Hyatt Regency Buffalo Hotel Buffalo
Buffalo Hyatt Regency
Hyatt Buffalo

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