We purchased a two night stay at the hotel through a jaunt.ca package. We were pleasantly surprised by the value we received for our money. Our room was very clean, quiet, and updated. They were undergoing an elevator renovation, so elevator service was slow. The hotel staff was exceptionally friendly. Valet service was included with our package, and while it's not something we usually go for, the staff were very efficient when it came to retrieving our car and very helpful with recommendations for shopping and eating. There is a Starbucks kiosk on site in the morning, but it's slow and the food options are subpar. Room service is excellent--friendly, efficient and delicious, too. We would definitely consider staying here again.

Room was very nice, large and updated. If you are a light sleeper, ask for a room that does NOT have a door to an adjoining room. Check in/out was very quick; staff aims to please. Buffet breakfast is pricey but good. With the buffet option, you are not a hostage to the wait staff. We asked for the check with our order and both arrived at the same time as asked. Waitress was very attentive both mornings we stopped for breakfast. The lobby area is very nice to enjoy a cup of coffee at the Starbucks in the lobby. The location is great and parking in the open air lot across the street was the way to go, with unlimited in and out. Will stay here again next trip. Verizon 3G for Ipad and phone worked well here so need need for hotel wifi. Short walk to St Michael's for mass on Sunday. Nice hotel...you won't be disappointed.

Stayed for four nights in October - Hotel was well appointed - beds were superb. Rooms were clean - but sure would have appreciated better sound proofing. Easy access to the convention centre through a pedway. Starbucks in the lobby. Food was a little greasy in the restaurant.

We stayed for 5 days Oct. 20-24-2012 for business, staff were very helpful and frendly, room a bit dated but very clean, comfortable, large with lot of amenities. price was very resonable compared to other large cities hi end hotels, on site resturants and facilites were excellent.
would definitly stay here again. Jamie & Lynn