We were in town for a military reunion and chose this hotel based on its location, quality of the restaurant food and room cost. Food in the restaurant was excellent and the prices were more than reasonable. I recommend the prime rib to anybody that appreciates a good piece of beef.
I was very impressed by the staff as they all greeted us with a smile where ever we met them. The front desk personnel were also very helpful and their friendly smiles seemed contagious.
Of the complaints I received from our members, the largest number was the breakfast buffet. Each item on the buffet was in such large quanity that the hot food items were cold before the item needed replenishing. They should consider puting out smaller quanities of each item and then replenishing them more often. Food was tasty and hot for the early arrivals, but cold for everyone after.
The other complaint that I heard most often was the cleanliness of our hospitality room. The only time the room was vacuumed and table linen changed was on our last day. The reason they gave me for this was that the room is usually cleaned in the evening, but that is when we used it the most . We toured the area during the day and after dinner we wanted to relax in the hospitality room and tell our war stories and catch up on every one's lives.
In spite of those two problems I would definitly recommend this property to any group planning an event. Unlike the previous review on this page by jezebel777, I did not encounter any staff with any thing but a pleasant demeanor. Even when I brought our concerns to management, they were very professional and courteous to me.
Overall the members were pleased with the property and by the way every Tuesday they have a managers reception with complimentary drinks and appetizers.
- Official Description (provided by the hotel):
- Welcome to the Holiday Inn Buffalo Downtown. We are located in the historic Allentown district of Buffalo and near quaint shops, restaurants and attractions. The hotel is a city high-rise with 167 rooms, and renovated meeting and banquet facilities. We offer a seasonal outdoor heated pool and a fitness center. Be sure to stop by our award winning restaurant, Grille 620.Take in the many historical sights of Buffalo while staying at the Holiday Inn Buffalo Downtown. Located adjacent to the Wilcox Mansion, site of the Teddy Roosevelt inauguration and just a few minutes from Frank Lloyd Wrights Darwin Martin House. While staying with us, take in a show at Sheas Performing Arts Center, the Irish Classical Theatre or enjoy a little Shakespeare in Delaware Park. Art lovers will be thrilled to visit the Albright Knox Art Gallery and the Burchfield Penny Art Center located minutes away at Buffalo State College.Come and stay with us for the annual Allentown Arts Festival; the event is held right outside our doors! State and federal office building are less than 4 miles away, and we are approximately 5 minutes to the New York/Canadian border. ... more less
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- Also Known As:
- Holiday Inn Buffalo Downtown Hotel Buffalo
- Buffalo Holiday Inn