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Adam's Mark Buffalo: Traveler Reviews

3.0 of 5
120 Church Street, Buffalo, NY 14202
Hotel amenities
Adam's Mark Buffalo
Ranked #12 of 20 hotels in Buffalo
GreenLeadersSilver level
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611 reviews from our community

Traveler rating
    98
    134
    140
    102
    137
See reviews for
Families
115
 
Couples
129
 
Solo
47
 
Business
176
 
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Date Rating
Albany, NY
Senior Contributor
28 reviews 28 reviews
9 hotel reviews
Reviews in 18 cities Reviews in 18 cities
11 helpful votes 11 helpful votes
“Comfortable and Suitable, being Upgraded”
4 of 5 stars Reviewed November 10, 2012 via mobile

I don't think this property deserves the bad reviews its getting here. For the price, it quite nice. I would stay here again. The public areas are very nice and modern, such as the lobby and the restaurant. We were in a recently remodeled room on the 8th floor. The hallways are dark and somewhat dismal, but not bad. Pool was very large and very warm. The towels at the pool could be larger. They are about the size of a hand towel.

The omelet at the buffet was excellent. A wider fruit selection at the buffet would be nice. such as bananas, blueberries and grapes. The service throughout the hotel was also excellent. Everyone was very friendly.

Stayed November 2012, traveled with family
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VisionsBuffalo, Manager at Adam's Mark Buffalo, responded to this review
November 13, 2012
First thank you for taking the time to review your stay with us. I am glad you have noticed all the changes we have made at the hotel. All too often hard work goes unnoticed but is it paying off for us. We are so excited with everything going on at the hotel and the community. We are now hosting a Jack Civiletto night with the sounds of Sanatra every Friday starting in January. We will be featuring a Prime Rib Dinner Buffet Special. Come back and have some great food and enjoy the entertainment. See you next time your in Buffalo and thank you for your Business.

Jim Burke
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Brampton, Canada
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
“Typical room, decent”
3 of 5 stars Reviewed November 10, 2012

We stayed for a night of shopping. We hotwired it, and ended up here. Everything was fine. Smooth checkin, decent room, safe, and clean. Dated decor but we weren't staying long enough to care. Great location as its right off the highway. Be prepared to pay 10 for parking.

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask love2travl2011 about Adam's Mark Buffalo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VisionsBuffalo, Manager at Adam's Mark Buffalo, responded to this review
November 12, 2012
Shopping, I love the shopping in Buffalo. We are just a few minutes from one of the largest factory outlet malls in the northeast. We have packages for your shopping crowd as well. We just rolled out some great deals for the shopping season. Thank you for your feedback next time make a weekend out of it and visit the other great malls in WNY.

Jim Burke
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Ontario, Canada
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
21 helpful votes 21 helpful votes
“GREAT LOCATION”
4 of 5 stars Reviewed November 5, 2012

I stayed at the Adams Mark for one night for a concert at First Niagara. The location was great and within walking distance to restaurants and the FNC. Our room was spacious and very clean and the bed was very confortable. The only complaint was the long wait to check-in. When i arrived, there was very limited room for temporary parking and the line to check-in was backed up to the door. It took at least 20-25. Would stay again, but have to do something to speed up the ccheck-in.

  • Stayed October 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask steelersfan6 about Adam's Mark Buffalo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VisionsBuffalo, Manager at Adam's Mark Buffalo, responded to this review
November 12, 2012
Thank you for your review of your visit to the Adams Mark Hotel and Events Center. The hotel is a great place to stay when attending events at the Arena. Just a few blocks away and many of our guest walk there when attending events. I have already put into an action plan to expedite our check in process, adding both computers and the personnel for faster check in. I realize when a concert is happening everyone gets here about the same time. We are now ready to make this a faster process. Looking forward to your return.

Jim Burke
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Toronto
Contributor
17 reviews 17 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
5 helpful votes 5 helpful votes
“Average”
3 of 5 stars Reviewed November 5, 2012

We stayed here first weekend in November. Huge lobby, check in was ok. They charge you an extra $5 per night to park, but there is covered parking which can be a plus in the winter in Buffalo. We stayed in one of the renovated rooms on the 8th floor. Decor was nice, flat screen tv, fridge and microwave. Bathroom needed a little overhaul, the handle was falling off and the faucet was definitely recycled. But the water was hot. And the bed was really comfortable. We had a room facing the expressway, make sure you get a room facing the city. Its much quieter as friends who stayed on that side mentioned there was little traffic noise. Our heater was really noisy through the night, I had to get up and shut if off. All 3 of our room keys malfunctioned on Saturday night precipitating a late night trip down to the lobby.
The gym was adequate, although the sauna was not turned on when I got there and did not heat up when I left. The pool water was freezing as well.
Downtown Buffalo basically has nothing in it, so don't expect to walk around to any attractions unless you are there for the Sabres (not when they are on strike) or baseball.
So all in all, for what we paid, the hotel was lacking in more than a few areas.

Room Tip: Get a room facing the city!
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  • Stayed November 2012, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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See 2 more reviews by Ned14 for Buffalo
Ask Ned14 about Adam's Mark Buffalo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VisionsBuffalo, Manager at Adam's Mark Buffalo, responded to this review
November 12, 2012
Ned,

I appreciate your feedback on your recent visit. Average is not our goal, we strive to exceed expectations of our guests. I am looking forward to your return so we can create a wow experience for you and your guests.

Jim Burke
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Niagara Falls, On
Senior Contributor
29 reviews 29 reviews
5 hotel reviews
Reviews in 16 cities Reviews in 16 cities
11 helpful votes 11 helpful votes
“Great Hotel..great location!”
4 of 5 stars Reviewed November 5, 2012

Stayed with my husband this past Saturday. Check in was quick the girl at the front desk was friendly and efficient..sorry I dont remember her name. We had a superior King room with microwave and fridge. Room was great..modern, view of downtown Buffalo..on the top floor (9th), &Clean! The bed was very comfortable. This was our second time at Adams Mark and we will definetly be back!

  • Stayed November 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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See 5 more reviews by s j for Buffalo
Ask s j about Adam's Mark Buffalo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VisionsBuffalo, Manager at Adam's Mark Buffalo, responded to this review
November 12, 2012
Thank you for your feedback. I am glad you enjoyed your stay with us. I have shared your comments with the staff. Check out our great packages, Including an "Everything is included, Shop and Stay, Romance Package and a family package" . All have been built and designed to spoil our guests. Looking forward to your return.

Jim Burke
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Adam's Mark Buffalo

Also Known As:
Adam`s Mark Buffalo Hotel Buffalo
Adam`s Mark Buffalo Hotel
Adams Mark Buffalo
Adamsmark Buffalo
Buffalo Adams Mark
Buffalo Adamsmark
Address: 120 Church Street, Buffalo, NY 14202
Region: United States > New York > Buffalo
Amenities:
Bar/Lounge Business Center Fitness Center Free High-Speed Internet Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#1 Onsen Hotels in Buffalo
Price Range: $$
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
The Adam’s Mark Hotel in Buffalo NY provides more of the comfort, amenities and entertainment choices you desire. This remarkable Buffalo hotel has 486 deluxe guest rooms, including a variety of suites. It offers an extensive list of amenities and services that ensure every guest will experience absolute comfort and pleasure. In the final stages of guestroom renovations we are excited to offer Executive King and Double Rooms featuring refrigerators and microwaves in each of these rooms. Come see our renovations we are excited to start the next phases of the renovations including corridors, lobby, Deco Restaurant and Tiffany Rose Lounge. ... more   less 
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