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Adam's Mark Buffalo: Traveler Reviews

3.0 of 5
120 Church Street, Buffalo, NY 14202
Hotel amenities
Adam's Mark Buffalo
Ranked #12 of 20 hotels in Buffalo
GreenLeadersSilver level
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611 reviews from our community

Traveler rating
    98
    134
    140
    102
    137
See reviews for
Families
115
 
Couples
129
 
Solo
47
 
Business
176
 
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Date Rating
Toronto
Contributor
17 reviews 17 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
5 helpful votes 5 helpful votes
“Average”
3 of 5 stars Reviewed November 5, 2012

We stayed here first weekend in November. Huge lobby, check in was ok. They charge you an extra $5 per night to park, but there is covered parking which can be a plus in the winter in Buffalo. We stayed in one of the renovated rooms on the 8th floor. Decor was nice, flat screen tv, fridge and microwave. Bathroom needed a little overhaul, the handle was falling off and the faucet was definitely recycled. But the water was hot. And the bed was really comfortable. We had a room facing the expressway, make sure you get a room facing the city. Its much quieter as friends who stayed on that side mentioned there was little traffic noise. Our heater was really noisy through the night, I had to get up and shut if off. All 3 of our room keys malfunctioned on Saturday night precipitating a late night trip down to the lobby.
The gym was adequate, although the sauna was not turned on when I got there and did not heat up when I left. The pool water was freezing as well.
Downtown Buffalo basically has nothing in it, so don't expect to walk around to any attractions unless you are there for the Sabres (not when they are on strike) or baseball.
So all in all, for what we paid, the hotel was lacking in more than a few areas.

Room Tip: Get a room facing the city!
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  • Stayed November 2012, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask Ned14 about Adam's Mark Buffalo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VisionsBuffalo, Manager at Adam's Mark Buffalo, responded to this review
November 12, 2012
Ned,

I appreciate your feedback on your recent visit. Average is not our goal, we strive to exceed expectations of our guests. I am looking forward to your return so we can create a wow experience for you and your guests.

Jim Burke
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Niagara Falls, On
Senior Contributor
29 reviews 29 reviews
5 hotel reviews
Reviews in 16 cities Reviews in 16 cities
11 helpful votes 11 helpful votes
“Great Hotel..great location!”
4 of 5 stars Reviewed November 5, 2012

Stayed with my husband this past Saturday. Check in was quick the girl at the front desk was friendly and efficient..sorry I dont remember her name. We had a superior King room with microwave and fridge. Room was great..modern, view of downtown Buffalo..on the top floor (9th), &Clean! The bed was very comfortable. This was our second time at Adams Mark and we will definetly be back!

  • Stayed November 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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See 5 more reviews by s j for Buffalo
Ask s j about Adam's Mark Buffalo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VisionsBuffalo, Manager at Adam's Mark Buffalo, responded to this review
November 12, 2012
Thank you for your feedback. I am glad you enjoyed your stay with us. I have shared your comments with the staff. Check out our great packages, Including an "Everything is included, Shop and Stay, Romance Package and a family package" . All have been built and designed to spoil our guests. Looking forward to your return.

Jim Burke
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guelph, ontario
Contributor
17 reviews 17 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
6 helpful votes 6 helpful votes
“good value-great location”
4 of 5 stars Reviewed November 5, 2012

Stayed one night, our second time there, for a cross border shopping trip with our 14 year old niece. Stayed in executive room, very clean with linen duvet covers, room to move around, and good basic facilities. Unfortunately the pool was out of order when we arrived. We couldn't check in when we arrived, because it was about 2:30, and the room wasn't ready before 3 pm, but that was OK. We returned to the room after shopping (about 20 minutes to Walden Galleria, and about the same to the Fashion Outlet malls, the hotel in very close to the border at Fort Erie/Buffalo. The biggest problem is the loud heating/air system, that phased in and out at intervals through the night, and woke me a couple of times. The beds were comfortable, pillows of varied hardness, so I could find one thin and soft enough for my taste.

Room Tip: the executive rooms are worth the extra, newer and nicer.
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  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask Janet K about Adam's Mark Buffalo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VisionsBuffalo, Manager at Adam's Mark Buffalo, responded to this review
November 12, 2012
Janet,

Thank you for taking time to write a review of the hotel. I am sorry the pool was out of order for a short time during your stay with us. I am glad to report the problem has been quickly rectified and back up and running. I would love to have you back, and offer you a special discounted price for your inconvenience. We value all our customers and I know how much the little ones look forward to our indoor heated pool after a full day of shopping. My sincerest apologies.

Jim Burke
716 845-5100 ext 7077
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Buffalo, New York, United States
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
“bad business”
1 of 5 stars Reviewed November 3, 2012

Wow I came to let the girls swim in the pool seeing its cold out and not much to do. Went to pool area and it was out of order. I talked to Pam at front desk and she said there was nothing she could do. Talked to Jeremy the manager and he opened the pool for us but he let me know the thermostat wasn't working. Well it was cold but I could handle that. The problem was it was dirty. The sauna didn't work either. Never again. This was a big dissapointment! At least they could of offered for us to come back another day. My advice would be don't book with this hotel!!!

Stayed November 2012, traveled with family
Was this review helpful? Yes 1
Ask Deborah K about Adam's Mark Buffalo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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“Nice Hotel”
4 of 5 stars Reviewed November 1, 2012

We had a King Suite on the 9th floor. The view was nice. The room was nice too...had a microwave and fridge which was a bonus. We had a buffet breakfast on sunday..it was good.
Shopping was 15 minutes away

Room Tip: Ask for the top floor
See more room tips
  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask dave196161 about Adam's Mark Buffalo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VisionsBuffalo, Manager at Adam's Mark Buffalo, responded to this review
November 5, 2012
Dave,

Thank you for your review. I know with the holidays coming shopping is on every ones mind. As you said we are just minutes from some of the finest shopping outlets in the North East. We just launched some great shopping packages. We appreciate your business hope to see you again soon.

Jim Burke
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Adam's Mark Buffalo

Also Known As:
Adam`s Mark Buffalo Hotel Buffalo
Adam`s Mark Buffalo Hotel
Adams Mark Buffalo
Adamsmark Buffalo
Buffalo Adams Mark
Buffalo Adamsmark
Address: 120 Church Street, Buffalo, NY 14202
Region: United States > New York > Buffalo
Amenities:
Bar/Lounge Business Center Fitness Center Free High-Speed Internet Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#1 Onsen Hotels in Buffalo
Price Range: $$
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
The Adam’s Mark Hotel in Buffalo NY provides more of the comfort, amenities and entertainment choices you desire. This remarkable Buffalo hotel has 486 deluxe guest rooms, including a variety of suites. It offers an extensive list of amenities and services that ensure every guest will experience absolute comfort and pleasure. In the final stages of guestroom renovations we are excited to offer Executive King and Double Rooms featuring refrigerators and microwaves in each of these rooms. Come see our renovations we are excited to start the next phases of the renovations including corridors, lobby, Deco Restaurant and Tiffany Rose Lounge. ... more   less 
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