I've stayed here a few times over the years and am always pleased. It's pretty basic, but convenient to a lot of different Buffalo destinations. The staff was extremely friendly, courteous, and professional. The room was clean and quiet. Well...the heating unit made a bit of Intrusive noise throughout the evening, but nothing major. Simba the parrot still greets customers in the lobby. I would stay here again.

I recently spent the night at this hotel, the front desk serice was absolutely excellent, they were very friendly and extremly helful and even went out of their way to help me find nearby attractions etc..the room was very clean....would most definitely stay there anytime....felt very secure in this hotel...Excellent service....
would never look for anyother hotel in Buffalo..this is my place.

Teresa

Was in Buffalo to take my daughter to the passport office. We just needed a place to stay for one night and chose this hotel. It was fine-- everyone was friendly, the rooms were nice, and the front desk clerk recommended a fantastic pizza delivery place. As others have noted, the elevators require key cards, and while it's a little odd I thought it was a nice safety feature.

The room had TONS of cable channels but, a little oddly, no pay-per-view movies. When I travel with my kids we usually rent something as a treat but that wasn't an option. In the big scheme of things it was fine-- that's what Netflix is for-- but I'd note it as an FYI to other travelers.

They also have multiple wifi points and the instructions are simple-- choose the one that looks strongest. Really appreciated that.

Breakfast was a standard hotel breakfast.

The parrot is cool, also.