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“Perfectly nice hotel” 4 of 5 stars
Review of BEST WESTERN On The Avenue

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BEST WESTERN On The Avenue
2.5 of 5 Hotel   |   510 Delaware Avenue, Buffalo, NY 14202   |  
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Ranked #11 of 22 hotels in Buffalo
Pittsburgh, Pennsylvania
Senior Contributor
28 reviews 28 reviews
14 hotel reviews
Reviews in 21 cities Reviews in 21 cities
56 helpful votes 56 helpful votes
“Perfectly nice hotel”
4 of 5 stars Reviewed December 17, 2012

Was in Buffalo to take my daughter to the passport office. We just needed a place to stay for one night and chose this hotel. It was fine-- everyone was friendly, the rooms were nice, and the front desk clerk recommended a fantastic pizza delivery place. As others have noted, the elevators require key cards, and while it's a little odd I thought it was a nice safety feature.

The room had TONS of cable channels but, a little oddly, no pay-per-view movies. When I travel with my kids we usually rent something as a treat but that wasn't an option. In the big scheme of things it was fine-- that's what Netflix is for-- but I'd note it as an FYI to other travelers.

They also have multiple wifi points and the instructions are simple-- choose the one that looks strongest. Really appreciated that.

Breakfast was a standard hotel breakfast.

The parrot is cool, also.

Room Tip: Don't ask for a room number ending in 13-- they don't have them! For real-- our hall went 41...
See more room tips
  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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173 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • English first
  • French first
  • Italian first
  • Any
English first
Fremont, California
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 14, 2012

We were in Buffalo for the annual " turkey trot" on Thanksgiving.The location was ideal for the run and access to the hotel breakfast was a perk. The room was clean and we got our wake-up call as requested.The staff was courteous and friendly.We plan on staying again next year if we can make it to the run.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boston, Massachusetts, USA
1 review
4 of 5 stars Reviewed December 13, 2012

The hotel was neat and clean. The staff was very friendly. I liked that the heat was very easy to control in the room. The breakfast was well stocked and nicely put out in the morning. My only complaint was that the water pressure in the shower was not very strong. I would recommend trying to fix that.

  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stoney Creek
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed December 11, 2012 via mobile

We used a BW free night voucher for this stay and could not have been more disappointed. I guess brand loyalty does not have it's rewards! The room was dated and the carpet so dirty we kept our socks on all night. We asked if we could be moved to a different room but were told none were available even tho there were only 8 cars in the lot the next morning. The location is the only thing good about this hotel.

  • Stayed December 2012
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
510manager, Manager at BEST WESTERN On The Avenue, responded to this review, December 14, 2012
i'm sorry your stay was not satisfactory, please contact me directly. dennis, gm. 716-886-8333
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
King City, Canada
1 review
4 of 5 stars Reviewed November 27, 2012

I stayed here with my sisters over the Thanksgiving weekend. It is a great location for shopping and the staff is very accomodating and friendly. Allentown is a lovely neighbourhood. Buffet breakfast is a bonus. We will definitely come back Thank you Theresa!

  • Stayed November 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Hamilton, Ontario
2 reviews
5 of 5 stars Reviewed November 21, 2012

I picked this hotel because of its location - close to the Canadian border and Allentown. After checking in, there are many bars and restaurants nearby for entertainment. First rate accommodations! Recently remodelled hotel. Great, spacious shower. Very clean. Great breakfast buffet. I even loved the parrot in the lobby!

  • Stayed November 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Watkinsville, Georgia
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed October 9, 2012

I stayed at the Best Western On the Avenue mid-September. Buffalo is my 'home town' and I visit it regularly. My stays there have always been more than satisfactory. The rooms are clean, the staff is great,parking is plentiful, & the location is perfect! Very close to the Allentown area, Elmwood strip, Shea's Performing Arts Center, and Kleinhans Music Hall. Many wonderful restaurants, shops, etc. I have never been disappointed and can't imagine staying anyplace else.

Room Tip: I stayed on the 4th floor - very quiet
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  • Stayed September 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN On The Avenue

Address: 510 Delaware Avenue, Buffalo, NY 14202
Phone Number:
Location: United States > New York > Buffalo
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly )
Hotel Style:
#8 Business Hotel in Buffalo
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — BEST WESTERN On The Avenue 2.5*
Reservation Options:
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Also Known As:
Best Western Inn - On The Avenue Hotel Buffalo
Best Western Hotel Buffalo
Best Western Buffalo
Buffalo Best Western

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