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“Fantastic value - perfect experience!” 5 of 5 stars
Review of Hampton Inn & Suites Buffalo Downtown

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Hampton Inn & Suites Buffalo Downtown
3.0 of 5 Hotel   |   220 Delaware Ave, Buffalo, NY 14202   |  
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Ranked #1 of 21 hotels in Buffalo
Toronto, Canada
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
9 helpful votes 9 helpful votes
“Fantastic value - perfect experience!”
5 of 5 stars Reviewed March 27, 2013 via mobile

We stayed at this hotel because it was rated #1 - and for good reason. The reviews were right on the money.

The rooms are very large (lots of room!), clean and nicely decorated. Great facilities, free coffee and tea, free wifi and free parking (thank you!).

The breakfast was very surprising - lots of food and selection (help yourself style - which totally worked). The staff working this area could have been more friendly but we ignored it. This breakfast is definitely a huge perk.

The staff at the front and the cleaning staff were quite pleasant - once we arrived back to the hotel and despite the fact that the parking lot was full, one of the staff found an area where we could park.

We will now stay at this hotel every time we visit Buffalo and will continue to recommend this to all of our friends regularly traveling to Buffalo.

  • Stayed November 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HISManager, General Manager at Hampton Inn & Suites Buffalo Downtown, responded to this review, March 28, 2013
We appreciate the time you have taken to post your review about you recent stay at our hotel. Thank you for trusting your fellow reviewers. I am glad to hear that you noticed the cleanliness and our value items, such as parking an Wi-Fi. I apologize about the breakfast staff not being more friendly. We will improve that area. Thank you for also commenting on the friendliness of other staff members. We look forward to your next visit to Buffalo and our hotel.
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565 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (66)
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English first
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 22, 2013 via mobile

Modern and clean hotel within walking distance to main attractions. The staff was very welcoming in true Buffalo fashion! Our only criticism is that they do not provide room service. We will definitely be back!!!!!!!

  • Stayed March 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HISManager, General Manager at Hampton Inn & Suites Buffalo Downtown, responded to this review, March 26, 2013
Thank you very much for your recent post about your stay. We appreciate your comments on the service you recieved from our staff. I wish we were able to serve room service as well, however being a limitted service hotel, it is one of the amenities we do not have available. We hope to see you again on your next trip. Thank you for your business.
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Watertown, New York, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 20, 2013

The hotel is very nice. Unfortunately we stayed at a time it was nearly full. The breakfast area was very crowded (no tables and waited in line for food). We had difficulty in getting an elevator to check out. I'm sure that if they were not as full, it would have been a very nice experience.

Stayed March 2013, traveled on business
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HISManager, General Manager at Hampton Inn & Suites Buffalo Downtown, responded to this review, March 26, 2013
Thank you for taking the time to share feedback on your recent stay with us via TripAdvisor. We appreciate your Kind words on your experience and apologize for the issues you encountered due to our full house. We hope you will return to stay with us the next time you are in the area so we may show you a more individualized and relaxed experience.
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Albany, New York
Senior Contributor
43 reviews 43 reviews
14 hotel reviews
Reviews in 18 cities Reviews in 18 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed March 16, 2013

The service is excellent and the rooms are very clean. What I love about this hotel is you do not hear your neighbors. For example, when doors are opening and closing, you do not hear that. The bathrooms are kept very clean. The bedding is also very comfortable. The breakfast is free and they provide a wide variety of breakfast items.

  • Stayed March 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HISManager, General Manager at Hampton Inn & Suites Buffalo Downtown, responded to this review, March 17, 2013
I appreciate you taking the time to review our hotel. Thank you for noticing our clean rooms and wonderful staff. We take great pride in our hotel and your comments are noticed by all. We understand there are many options when coming to Buffalo and we thank you for staying with us.
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Rochester NY
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
5 of 5 stars Reviewed March 15, 2013

Wow, one of the best experiences at a hotel. We were in town for a concert and could not have picked a better place to stay. The hotel looks brand new. The rooms were beautiful, very clean and spacious. The staff was wonderful from the front desk to the cleaning personnel. The hotel is smack in the middle of numerous wonderful restaurants and the train to the First Niagara Center is a few blocks away. They also include a breakfast buffet which was very good. This is definately #1 on our list for hotels in Buffalo!! the price was also very good.

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HISManager, General Manager at Hampton Inn & Suites Buffalo Downtown, responded to this review, March 17, 2013
Wow, thank you for a great review. I am very proud to hear that this was one of your best experiences. We did recently renovate our guest rooms in “09” and public areas in “11”. All of the hotel staff takes great pride in the service we deliver; we strive to exceed your expectations. We are fortunate to be in such a great location and our guests benefit from that. We hope to see you again on your next trip over to Buffalo. Thank you for your business.
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San Diego, California
1 review
5 of 5 stars Reviewed March 14, 2013

Great staff and location! The hotel had a great fitness room, pool, business center...The front desk fellow was
Awesome through our whole stay...Highly recommend..Walking distance to restaurants..Really nice stay...helpful staff...large rooms...great amenities...

  • Stayed March 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HISManager, General Manager at Hampton Inn & Suites Buffalo Downtown, responded to this review, March 17, 2013
Thank you for taking the time to share your experience with us. I see you were able to use all of facilities, and they met your expectations. Thank you for noticing our awesome staff and great amenities. I hope that if your travels ever bring you back to Buffalo, you come and stay with us. Thank you for your business.
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Washington DC, District of Columbia
Senior Contributor
39 reviews 39 reviews
38 hotel reviews
Reviews in 27 cities Reviews in 27 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed March 14, 2013

stayed here for a hockey game this past week. was upgraded to a fantastic suite. hotel is very clean, front desk is helpful. typical Hampton inn breakfast. Local area - a few bars a short walk away. i have stayed here before and will stay again. the right price for this type of hotel.

  • Stayed March 2013, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HISManager, General Manager at Hampton Inn & Suites Buffalo Downtown, responded to this review, March 17, 2013
Thank you for posting your comments about our hotel here on trip advisor. We appreciate you choosing our Hampton on your recent hockey trip to Buffalo. I am glad that you have chosen to return to us on this visit. Thank you for noticing the cleanliness and helpfulness of our staff once again. I would also like to thank you for being a loyal guest of our Hampton Inn & Suites. See you soon.
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Additional Information about Hampton Inn & Suites Buffalo Downtown

Address: 220 Delaware Ave, Buffalo, NY 14202
Phone Number:
Location: United States > New York > Buffalo
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Buffalo
#1 Family Hotel in Buffalo
#1 Romantic Hotel in Buffalo
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hampton Inn & Suites Buffalo Downtown 3*
Reservation Options:
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Also Known As:
Hampton Inn And Suites Buffalo Downtown
Hampton Inn & Suites Buffalo Downtown Hotel Buffalo
Hampton Inn Buffalo
Buffalo Hampton Inn

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