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“Nice Hampton” 4 of 5 stars
Review of Hampton Inn & Suites Buffalo Downtown

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Hampton Inn & Suites Buffalo Downtown
3.0 of 5 Hotel   |   220 Delaware Ave, Buffalo, NY 14202   |  
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Ranked #1 of 22 Hotels in Buffalo
Washington DC, District of Columbia
Senior Contributor
38 reviews 38 reviews
37 hotel reviews
Reviews in 26 cities Reviews in 26 cities
18 helpful votes 18 helpful votes
“Nice Hampton”
4 of 5 stars Reviewed March 14, 2013

stayed here for a hockey game this past week. was upgraded to a fantastic suite. hotel is very clean, front desk is helpful. typical Hampton inn breakfast. Local area - a few bars a short walk away. i have stayed here before and will stay again. the right price for this type of hotel.

  • Stayed March 2013, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HISManager, General Manager at Hampton Inn & Suites Buffalo Downtown, responded to this review, March 17, 2013
Thank you for posting your comments about our hotel here on trip advisor. We appreciate you choosing our Hampton on your recent hockey trip to Buffalo. I am glad that you have chosen to return to us on this visit. Thank you for noticing the cleanliness and helpfulness of our staff once again. I would also like to thank you for being a loyal guest of our Hampton Inn & Suites. See you soon.
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649 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (75)
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English first
Toronto, Canada
Top Contributor
109 reviews 109 reviews
43 hotel reviews
Reviews in 53 cities Reviews in 53 cities
90 helpful votes 90 helpful votes
5 of 5 stars Reviewed March 14, 2013

Took a last-minute trip to Buffalo for a Sabres game and some shopping. Decided to stay downtown and made a great decision to stay at the Hampton Inn. This hotel is number one for a reason - clean and modern all around. Front desk staff are efficient and helpful. They gave perfect advice re dinner and other local options. The rooms are large and very tastefully decorated. Large hallways with nary a sound anywhere. Practical planning all over. Breakfast is varied each day and again the place is spotlessly clean. Need some extra time after they close at breakfast? No problem they will oblige. Did I mention free parking and wifi in the rooms? You need a room card to access any of the room floors but that was fine with us. Generally felt safe walking around the area at night - not that there was that much to do. Still close to the sports attractions and some nice restaurants. Glad we stayed here and not out in the suburban strip mall areas. They do everything right here. I wish all other hotels were this well managed.

Only thing I would change is if they had mini-fridges in the rooms but otherwise an excellent choice!

  • Stayed March 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HISManager, General Manager at Hampton Inn & Suites Buffalo Downtown, responded to this review, March 17, 2013
I cannot thank you enough for your review of our hotel. Your comments on our team and the jobs we do are greatly appreciated. I am glad that our team was accommodating to you both at the front desk and in breakfast. We are a true value with everything being included in your room, even parking. We love what we do here at the Hampton and your comments are a testament to that. Thank you. We have a great location downtown, central to just about everything. I hope that if you decide to come back to Buffalo for a game or any other reason you choose us again. Thank you for your business.
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Ripley, Ontario
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed March 14, 2013 via mobile

We stayed here to watch a concert at the First Niagara centre. The staff very very helpful making a suggestion we take the free trolley 2 blocks away, and holding doors, etc. We found the rooms neat and spacious. Beds and pillows comfortable, and prices reasonable. The hot breakfast was ample and changed the 2 mornings we stayed. Advise: go for breakfast prior to 15 minutes before close. It was very crowded at that time. They had eggs, sausage make you own waffles and the other "continental" breakfast options. What struck us was how secure the hotel was. Don't forget your room key. You need it to operate the doors, elevators and to go into the attached restaurants. It was convenient to have access to a Subway, the Chocolate Bar, a Salsarita - right from the hotel. There were lifts to help people with disabilities into and out of the pool and hot tub. I would definitely stay here again next time I go to Buffalo.

  • Stayed March 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HISManager, General Manager at Hampton Inn & Suites Buffalo Downtown, responded to this review, March 17, 2013
Thank you for posting comments about your stay here on Trip Advisor. I am glad that you choose us for your visit to the First Niagara Center and found our accommodations comfortable, from the beds to the breakfast each morning. We are very fortunate to have such great restaurants right in our hotel for your convenience. Thank you for choosing to stay with us, we understand you have many choices when traveling to Buffalo.
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Cleveland, Ohio
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 6, 2013

Was at this hotel for two nights just last weekend. As it turns out - I had made mistakenly made my reservation for the wrong date - never noticing the error. Upon check in - the hotel desk clerk very kindly advised that we could get a room for two nights using the rate I had previously booked - and that the charges I had incurred for being a no-show (which I somehow missed on my Visa) would be reversed. Really, he could not have been any more courteous - we were already pleased. Moving forward, the decor is very lovely - I enjoyed the frost blue/light tan throughout the hotel. Moreover, the pool area is very, very nice. It includes a waterfall feature and a hot tub area. We were looking for food options nearby - and were so pleased to discover that the hotel has two restaurants that are connected to it! One was a Subway, which we did not visit, but looked fine. Another was The Chocolate Bar - which was fabulous. The hotel was clean and quiet. And oh yes - the breakfast room is on the second floor - and it's the most spacious and inviting breakfast area I've ever seen in any Hampton Inn. A friend that was traveling in our party went downstairs for some coffee on our last morning at the hotel. Upon finding the coffee totally gone, she alerted hotel staff. They promised more would be arriving soon - but they also gave her a $5 Starbucks gift card for her trouble - which she was able to use at the store right across the street. Really - we were so impressed. This is - by far - the nicest Hampton I've ever stayed in. Would definitely recommend to anyone traveling in or near the Buffalo area. Top of the line Hampton and staff.

  • Stayed March 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HISManager, General Manager at Hampton Inn & Suites Buffalo Downtown, responded to this review, March 17, 2013
Thank you for taking the time to review our hotel. Our staff prides itself in exceeding our guests in their expectations and it appears based on your comments we have done so. I am glad to hear that you found the décor and our property lovely and inviting. I do apologize that your friend had experienced a laps in service with our coffee being out, but they were able to accommodate her in the end. Thank you for stating this was the nicest Hampton you have ever stayed in. We value you as our guest
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Buffalo, New York
Top Contributor
116 reviews 116 reviews
13 hotel reviews
Reviews in 39 cities Reviews in 39 cities
82 helpful votes 82 helpful votes
4 of 5 stars Reviewed February 27, 2013

Enjoyed my night in one of their very spacious suites given to us on a free upgrade! The room was very clean and bed extremely comfortable. Conveniently located downtown with access to Chocolate bar and Salsaritas. Located right in the middle of all the downtown action, but its geared to a younger crowd. Lots of nice restaurants within walking distance, including Papaya, Bacchus, and 31 Club. A short cab ride to First Niagara Center if in town for a special event. Free breakfast. I would stay again.

  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HISManager, General Manager at Hampton Inn & Suites Buffalo Downtown, responded to this review, March 17, 2013
Thank you for reviewing our hotel. I am glad to hear that you enjoyed your night with us and your accommodations were comfortable. We are conveniently located in the heart of downtown and as you stated, within walking distance of various clubs and restaurants. We appreciate your business and hope to see you again soon.
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Binghamton NY
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
Reviews in 12 cities Reviews in 12 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed February 25, 2013

My 1st time staying at a Hampton Inn... We both loved it....The best front desk staff, just couldn't do enough for you...Room was large and the bed was very comfortable and the bathroom was nice also....

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HISManager, General Manager at Hampton Inn & Suites Buffalo Downtown, responded to this review, February 27, 2013
I am glad to hear that your first time at a Hampton was a great experience with us. We take great pride in our customer service and we thank you for noticing. We understand that you have many great options when staying in downtown, and we thank you for staying with us.
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Potsdam, New York
2 reviews
5 of 5 stars Reviewed February 25, 2013

There were a lot of business people at this hotel, but we didn't feel like a bother with two small kids. The hotel was clean, comfy and the rooms are extra large (perfect for kids). The staff at this Hampton Hotel were wonderful, great service and always willing to help out. I would recommend this hotel to anyone business trip to family get away.

  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HISManager, General Manager at Hampton Inn & Suites Buffalo Downtown, responded to this review, February 27, 2013
We appreciate the time you have taken to share your experience with us. I am very pleased that you received such wonderful service and your accommodations were perfect for the kids. I hope that if your travels bring you back to Buffalo you come and visit us again. Thank you for your business.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn & Suites Buffalo Downtown

Address: 220 Delaware Ave, Buffalo, NY 14202
Phone Number:
Location: United States > New York > Buffalo
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Buffalo
#1 Romantic Hotel in Buffalo
#1 Business Hotel in Buffalo
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hampton Inn & Suites Buffalo Downtown 3*
Number of rooms: 200
Reservation Options:
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Also Known As:
Hampton Inn And Suites Buffalo Downtown
Hampton Inn & Suites Buffalo Downtown Hotel Buffalo
Hampton Inn Buffalo
Buffalo Hampton Inn

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