We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Clean hotel” 4 of 5 stars
Review of Embassy Suites Buffalo

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Save
You added Embassy Suites Buffalo to your Saves list
Embassy Suites Buffalo
3.5 of 5 Hotel   |   200 Delaware Avenue, Buffalo, NY 14202   |  
  |  
Hotel deals
  |  
Hotel website
  |  
Hotel amenities
Special Offer
HHonors Weekend
Ranked #4 of 22 Hotels in Buffalo
Syracuse, New York
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Clean hotel”
4 of 5 stars Reviewed March 17, 2014

Clean room, extremly friendly staff. Quiet rooms. Pool was a little small but did the job. Great breakfast. Little disappointed in evening reception only a few chips, very little but did have complimentary wine.

Stayed March 2014, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

628 reviews from our community

Traveler rating
    360
    189
    45
    17
    17
See reviews for
242
122
20
134
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (95)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Mississauga, Canada
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 15, 2014

So let me tell you about our experience here.. We showed up at like 10am and the valet guy came right out to see what he could help us with and I said we needed directions to shopping..

We were able to check into our room way earlier than the regular check-in time and when we came down to our car the valet guy had directions already written out and handed them to me.

When we came back we went to the Manager's Reception and I'd just like to make specific mention about how courteous and fantastic Barbara was.. The snacks were good, although the hummus tasted a little off -- i think it was just because it wasn't plain hummus, but still pretty good.


The hot tub jets were broken while we were here, and there was a sign up stating so, but nothing dated on it so I don't know how long they've been broken; I just know that they didn't work when we were here..

Great stay overall..

  • Stayed March 2014, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cary, Illinois, Usa
Senior Contributor
21 reviews 21 reviews
4 hotel reviews
Reviews in 15 cities Reviews in 15 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed March 14, 2014

I usually stay out by the airport but felt like splurging this trip. I was very impressed with the hotel, from the lobby to check in to the room and the view. On the other hand, the whirlpool in the pool area was incredibly weak, when it turned off the two other guests there weren't sure if it had ever been on. I find it hard to believe the hotel wasn't aware of this issue. For the restaurant, read the Yelp reviews, they are spot on -- excellent service, decent food, over priced. That said, I really enjoyed my stay overall. When weather got me in a tough spot, they were very helpful and flexible about check out. I would very likely stay here again when next in Buffalo.

  • Stayed March 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kennedy, United States
1 review
5 of 5 stars Reviewed March 11, 2014

The traveling expierence overall was very good they keot the hotel in great condition and the staff was very nice and helpful. The feature in the elevators so no non guests can access the sleeping floors is a wonderful thing. As when we arrived there appeared to be a bunch of young adults leaving the premisses by police enforcment. I'm assuming as to not having guest privilages.

  • Stayed March 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tonawanda, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 11, 2014

Always love staying at this hotel however this time my GF realized she left a pair of pants in the room a few hrs after we checked out. Called several times and left messages with housekeeping but no one called back.

  • Stayed March 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
2 of 5 stars Reviewed March 10, 2014

there were dozens of people fighting outside the room at 6 am leading to 6 arrests and 2 taken to hospital. I called the front desk twice in a 30 minute period and it took police an hour to get control of the situation. it was very scary. thought they were going to break down the door. when reported the hotel offered no compensation for my experience.

  • Stayed March 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Terence J, Assistant General Manager at Embassy Suites Buffalo, responded to this review, March 14, 2014
Rick,

I sincerely apologize for your experience at our property and appreciate your feedback. Our number one priority is the comfort and safety of our guests and we regret our mismanagement of the incident outside your guestroom. We are glad to have safely resolved the situation and assure you this type of atmosphere is not the norm and we hope you will return to stay with us the next time you travel to the area. Please contact me via phone or email to discuss further what I am poised to do to "Make It Right" with you and win back your loyalty. Until I hear back from you, I remain respectfully

Terence James
Assistant General Manager/HR Manager
Embassy Suties Buffalo
200 Delaware Ave
Buffalo, NY. 14202
Ph. 716-319-1106
Email: terence.james@hilton.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rochester, United States
1 review
5 of 5 stars Reviewed March 10, 2014

We loved the size & space of the suite .... wish we had had a reason to stay longer! Evening reception, didn't care for the location, but the concept of free drinks & snacks is very enticing! The pool & Jacuzzi were of perfect temperature. We always look to see if there is an Embassy Suite in the vicinity of where we are traveling to when booking hotel rooms.

  • Stayed March 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Embassy Suites Buffalo? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Embassy Suites Buffalo

Address: 200 Delaware Avenue, Buffalo, NY 14202
Phone Number:
Location: United States > New York > Buffalo
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Business Hotel in Buffalo
#3 Family Hotel in Buffalo
#3 Romantic Hotel in Buffalo
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites Buffalo 3.5*
Number of rooms: 44
Official Description (provided by the hotel):
The Embassy Suites Buffalo is a new property built to green construction standards in the heart of downtown Buffalo. While staying with our hotel you'll be treated to cityscape views, complimentary wireless Internet, complimentary cooked-to-order breakfast every morning and a nightly manager's reception featuring complimentary appetizers and cocktails.Each spacious 2-room suites feature separates living rooms and bedrooms. Each bed is equipped with 250-thread count Sleep Essentials™ bedding, designer furniture including a pull out sofa, plush armchairs, work desk, and ottomans, two flat-screen televisions, two telephones, a mini-fridge, wet bar, microwave and more. On-site you'll find two restaurants that offer a variety of meal options. Della Terra is a beautiful two story, glass enclosed restaurant featuring northern Italian cuisine. The Avant Beanery is our lobby espresso bar that features Starbucks® coffees and serves pre-made salads, sandwiches and pastries. We also provide room service for those who want to enjoy a delicious meal in the privacy of their room.Our hotel is also perfect for business meetings and wedding receptions. Our contemporary facilities include seven meeting rooms with a combined total of 6,034 square feet. A complimentary 24-hour business center is perfect for those last minute business needs. We are happy to help plan your business gatherings; events, weddings and we offer full catering and audio/visual support. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Expedia, Booking.com, Hotels.com, Cheap Tickets, Hilton Hotels, Priceline, getaroom.com, Agoda, Odigeo, TripOnline SA and Tingo so you can book your Embassy Suites Buffalo reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Embassy Suites Buffalo Hotel Buffalo

Owners: What's your side of the story?

If you own or manage Embassy Suites Buffalo, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.