I stayed at the Little America Hotel in Flagstaff for one night in September 2006, and while it had many things one doesn't get at other places, I would not stay here again. I was traveling alone, but given a "double" room on the second floor. I like to think I travel lightly, but lugging my bags up the stairs was no pleasure and I was surprised that there was no elevator. A property this large that charges as much as it does should update this feature. On the plus side, my room was huge, the bathroom was huge, the hot water was really hot, the television was ultra-modern--that is, a widescreen HD T.V. mounted on the wall--but there was something about this place that I just didn't like. Perhaps it was the rest home ambiance of the lobby: like the smell of meals from long ago stomped into the carpets; the aloof front desk staff (though the Concierge was very kind and helpful); the old, fake French Provincial furniture. Yes, the grounds are lovely, but the feel of the interior is not. The staff at the general store was friendly; the gift shop in the hotel lobby had jewlery and leather bags at very reasonable prices juxaposed with those tired old trinkets of American Indian paraphrenalia "made in China," but it all seemed an odd mix of things that just made for a bad fit. Not to mention the fact that they try to trick you into believing that the only entertainment they have to offer on that fabulous television is episodes of "favorite" t.v. shows, movies, games--all at extra charge. Read the fine print on the t.v. menu, and you'll see that yes, they do have free cable t.v., and yes, the instructions to get to it are INCORRECT. ("Press the Up and Down arrow keys after pressing blah-blah-blah . . .") I called the operator to ask how, in fact, I could watch free t.v. and was greeted with a very pleasant, "Yes, Ms. ________, how may I help you?" Lovely, but strange, considering she told me that no, the instructions were not correct and that I had to do something else entirely to get to the free t.v. What's wrong with this picture? No hotel is perfect, but I expected better from this place, as it came highly recommended by a co-worker. Bottom line: if you're looking for a kitschfest and like mixed signals, this place is for you.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.