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“Great experience!” 5 of 5 stars
Review of Hilton Garden Inn - Flagstaff

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Hilton Garden Inn - Flagstaff
3.0 of 5 Hotel   |   350 West Forest Meadows Street, Flagstaff, AZ 86001   |  
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Ranked #3 of 65 Hotels in Flagstaff
GreenLeadersSilver level
Rancho Santa Margarita, U.S. Virgin Islands
1 review
“Great experience!”
5 of 5 stars Reviewed January 28, 2014

The front desk help were great! Zachary and Bryan were great, very knowledgeable and very friendly. Great room. Clean, great beds that you can adjust to how firm you like it. Friendly people that work at the hotel and great location. Close to town and highway.

  • Stayed January 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonFlagstaffAZ, General Manager at Hilton Garden Inn - Flagstaff, responded to this review, January 30, 2014
Dear Mrs. F:

Thank you for taking the time to comment on your recent stay. We truly appreciate your excellent scores as well as your kind words. We look forward to seeing you next time your in town.

Toby Gladden
General Manager
Hilton Garden Inn-Flagstaff
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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592 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (78)
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English first
Brooklyn, New York
Senior Contributor
32 reviews 32 reviews
28 hotel reviews
Reviews in 24 cities Reviews in 24 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed January 24, 2014

This was a typical hotel of this chain: clean, efficient, well-lit and pleasant. The breakfast was good and the lobby was very nice, with lots of light from windows. It is a convenient drive from Grand Canyon. The rooms were normal size and updated. Service was helpful and there is a pool.

  • Stayed August 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonFlagstaffAZ, General Manager at Hilton Garden Inn - Flagstaff, responded to this review, January 27, 2014
Dear Jlouder:

Thank you for taking the time to comment on your recent stay. We truly appreciate all your kind words as well as your business. We look forward to seeing you next time your in town.

Toby Gladden
General Manager
Hilton Garden Inn-Flagstaff
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed January 23, 2014

Hotel was nicer than expected and the staff was extremely helpful. We checked in late Sunday afternoon and the attendant at the front desk was very helpful with dinner reservations and transportation. We had a great dinner in Flagstaff and somehow forgot our room keys. They were very polite in getting us back in our rooms. Beds are adjustable and very comfortable. I would not hesitate to stay here again. Bryan at the front desk was great.

  • Stayed January 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonFlagstaffAZ, General Manager at Hilton Garden Inn - Flagstaff, responded to this review, January 27, 2014
Dear Mr. C:

Thank you for your excellent review! We truly appreciate it. We look forward to seeing you next time your in Flagstaff.

Toby Gladden
General Manager
Hilton Garden Inn-Flagstaff
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed January 22, 2014 via mobile

We called in late afternoon, fantastic front desk reception service, nice room, asked re Sizzler was ok, then given 15% vouchers to use ! Very nice hotel ! Beds very comfortable, good safe location. Close to heaps restaurants, the highway. Nice pool & spa

Stayed January 2014, traveled with friends
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonFlagstaffAZ, General Manager at Hilton Garden Inn - Flagstaff, responded to this review, January 23, 2014
Dear Mr. N:

Thanks for your very kind review! We truly appreciate all your feedback as well as your business. We look forward to seeing you next time your in town.

Toby Gladden
General Manager
Hilton Garden Inn-Flagstaff
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dakar, Senegal
Top Contributor
116 reviews 116 reviews
36 hotel reviews
Reviews in 74 cities Reviews in 74 cities
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed January 21, 2014

Loved this hotel, very comfortable clean room, excellent check-in experience, very professional front office staff. We got a jar of candy at check-in (diamond member) and loved it ! A crib was waiting for us upon arrival. Restaurants and convenience store are walking distance. Easy drive to grand canyon.

  • Stayed December 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonFlagstaffAZ, General Manager at Hilton Garden Inn - Flagstaff, responded to this review, January 23, 2014
Dear Dawn2281:

Thank you for taking the time to comment on your recent stay. I truly appreciate all your kind words as well as your business. We look forward to seeing you next time your in town.

Thanks,

Toby Gladden
General Manager
Hilton Garden Inn-Flagstaff
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sedona, Arizona
2 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed January 17, 2014

Everyone there was so nice, the lobby was inviting and clean, rooms were very nice, wake up call was taken care of when I asked. Complementary wine and snacks in lobby. Felt very comfortable and safe. Very clean....near anything you might need...food, gas, supplies......just a delightful stay. Will definitely recommend this hotel to anyone.

  • Stayed January 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonFlagstaffAZ, General Manager at Hilton Garden Inn - Flagstaff, responded to this review, January 20, 2014
Dear Mrs. P:

Thank you for taking the time to comment on your recent stay. We truly appreciate all your kind words as well as your business. We look forward to seeing you next time your in town.

Toby Gladden
General Manager
Hilton Garden Inn-Flagstaff
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Amsterdam, The Netherlands
Senior Contributor
36 reviews 36 reviews
18 hotel reviews
Reviews in 22 cities Reviews in 22 cities
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed January 17, 2014

For various reasons, we ended up in Flagstaff on New Year's Eve, and stayed for one night at the Hilton Garden Inn. I couldn't say for sure, but the hotel is on the outskirts of Flagstaff, easy to find, and surrounded by amenities - 3 gas stations within 100 metres, restaurants, fast food places, some more local-type shops and a Target, so your needs are pretty much all catered for.
The walk into the centre of town (where obviously we were headed to witness the Pine Cone Drop... which itself deserves a review all of its own) was only about 20-30 minutes, and not challenging, even with some ice on the paths.
Parking
The hotel is clean and in good repair. Also, I think this is the most "comfortable" lobby I've been in for a while. The arrangement of the furniture, décor, and general feel of the place (including the fire) was good, striking that balance between somewhere you might want to relax, and a hotel Reception/ mini-shop-type thing.
We could see the small indoor pool, but on every occasion we went past, there were children in it thrashing about and making noise, so it wasn't really a practical option for us. The room was very nice, reasonably sized, and had all the expected amenities. We noticed a bit of room noise between floors, or other rooms, but maybe that was because it was NYE, and things were a little more raucous than usual.
No problems to report.
Two of the housekeeping ladies I met were lovely, and in great moods. I have no idea what the hotel does to keep them so happy.
The staff at Reception were really helpful and generally friendly. We were given a recommendation for eating out, which was bang on.
And finally, breakfast? A fair selection of quality foods, served in the dining area.. one of our better breakfast experiences during our trip.
All in all, a very good experience, although the price is a little higher than other comparable options.

  • Stayed January 2014, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonFlagstaffAZ, General Manager at Hilton Garden Inn - Flagstaff, responded to this review, January 20, 2014
Dear Stormachtig:

Thank you for taking the time to comment on your recent stay with us in Flagstaff. We truly appreciate your kind words about our staff and our hotel. We look forward to seeing you next time your in town.

Toby Gladden
General Manager
Hilton Garden Inn-Flagstaff
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn - Flagstaff

Address: 350 West Forest Meadows Street, Flagstaff, AZ 86001
Phone Number:
Location: United States > Arizona > Flagstaff
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Green Hotel in Flagstaff
#2 Family Hotel in Flagstaff
#2 Business Hotel in Flagstaff
#5 Romantic Hotel in Flagstaff
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn - Flagstaff 3*
Number of rooms: 89
Official Description (provided by the hotel):
At the Hilton Garden Inn Flagstaff leisure travelers as well as the busy executives will be pleased to find everything necessary to make your trip to Northern Arizona relaxing and enjoyable. Our hotel is in the ideal location for exploring all the wonders of Northern Arizona including Historic Downtown Flagstaff,Route 66,the Grand Canyon National Park, Scenic Sedona, Oak Creek Canyon, The Painted Desert National Park, and much more. ... more   less 
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Also Known As:
Hilton Garden Inn - Flagstaff Hotel Flagstaff
Flagstaff Hilton Garden Inn
Hilton Flagstaff

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