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“Short but Sweet Visit” 4 of 5 stars
Review of Hilton Garden Inn - Flagstaff

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Hilton Garden Inn - Flagstaff
3.0 of 5 Hotel   |   350 West Forest Meadows Street, Flagstaff, AZ 86001   |  
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Ranked #2 of 65 hotels in Flagstaff
GreenLeadersBronze level
Redlands, California
Senior Contributor
45 reviews 45 reviews
4 hotel reviews
Reviews in 21 cities Reviews in 21 cities
313 helpful votes 313 helpful votes
“Short but Sweet Visit”
4 of 5 stars Reviewed March 27, 2013

We recently stayed here 1 day on our way to New Mexico. The room was clean, decorated nicely, free wifi, parking in front of the room, and the check in was easy. Nice breakfast the next morning but we had to get on the road as it was almost blizard conditions. Price was right and would definitely come back.

  • Stayed March 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonFlagstaffAZ, General Manager at Hilton Garden Inn - Flagstaff, responded to this review, March 28, 2013
Dear Mrs H:

Thank you for taking the time to review your recent stay with us. We truly appreciate your kind words as well as your business.

Toby Gladden
General Manager
Hilton Garden Inn-Flagstaff
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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449 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (59)
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English first
London
Senior Contributor
33 reviews 33 reviews
14 hotel reviews
Reviews in 16 cities Reviews in 16 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed March 22, 2013

Arrived in a snow storm, which tended to dominate how we used the hotel. Very glad of wifi to be able to check road conditions to Grand Canyon. Beds clean and comfortable. Staff very helpful in digging our car out the following morning and giving us a push. Didn't use the breakfast buffet as I didn't like the look of it and it was very busy. Would stay there again.

  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonFlagstaffAZ, General Manager at Hilton Garden Inn - Flagstaff, responded to this review, March 25, 2013
Dear Wattsontoday:

Thank you for taking the time to review our hotel. We truly appreciate your kind words as well as your business.

Toby Gladden
General Manager
Hilton Garden Inn-Flagstaff
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Santa Fe, New Mexico
Senior Contributor
28 reviews 28 reviews
10 hotel reviews
Reviews in 16 cities Reviews in 16 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed March 17, 2013

When I brought in a take-away from the restaurant next door, the clerk at the desk asked me if I would like a plate and silverware and proceeded to fetch them for me to take up to my room.

I inadvertently scratched myself and left traces of blood on two of the pillows. When I returned to my room at the end of the day, the pillows had been replaced with clean ones. In fact, room servicing is exemplary in this hotel.

The staff is cheerful and helpful, the property is spotless. This is a very well run and comfortable hotel in an excellent location for reaching most destinations in and around Flagstaff and the prices are very reasonable for this level of service and comfort.

  • Stayed March 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonFlagstaffAZ, General Manager at Hilton Garden Inn - Flagstaff, responded to this review, March 18, 2013
Dear Maesyfed:

Thank you for taking the time to comment on your recent stay. We truly appreciate all your kind words as well as your good scores.

Toby Gladden
General Manager
Hilton Garden Inn-Flagstaff
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rustenburg, South Africa
Top Contributor
111 reviews 111 reviews
27 hotel reviews
Reviews in 49 cities Reviews in 49 cities
86 helpful votes 86 helpful votes
4 of 5 stars Reviewed March 16, 2013

I found this hotel to be very well located, and great value for the money. It is not a budget hotel, but is what I would call economy-luxury. I found the cleanliness and appointments to be excellent for the price. Breakfast is also very good for the price - less than $10.
I forgot my charger and adapter, and was 500mi away when I realised this. I wrote them off, but then a day later, had a change of heart, took a chance, and called them Brian got back to me within 15 minutes to say they had found it, and would ship it to me free. That is the kind of service and 'can-do' attitude that keep people coming back. Just the final touch to a great stay!

  • Stayed March 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonFlagstaffAZ, General Manager at Hilton Garden Inn - Flagstaff, responded to this review, March 18, 2013
Dear GwilymHowes:

Thank you for taking the time to comment on your recent stay. We truly appreciate all your kind words and your good scores.

Toby Gladden
General Manager
Hilton Garden Inn-Flagstaff
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hartford, Connecticut, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 of 5 stars Reviewed March 12, 2013

We stayed here for two nights as part of our trip to AZ. While nothing in AZ is close to anything (it's the 6th largest state!) it was an ok drive to the Grand Canyon--not too long. Nice university town and the hotel is close enough for a quick drive to the old historic district.

The hotel is well-maintained. While we couldn't get a "king" room, the double was fine. We had enough room considering we "dropped" our suitcases on the floor.

The breakfast was really good with a great variety even though the price isn't included in the room charge. Probably still less expensive than going out for breakfast. Have never had a problem asking staff for cereal, milk, and spoons when we have to get out before breakfast is served.

Room Tip: Top/3rd floor always quiet!
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  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonFlagstaffAZ, General Manager at Hilton Garden Inn - Flagstaff, responded to this review, March 14, 2013
Dear Mrs. M:

Thank you for taking the time to review our hotel. We truly appreciate your kind words as well as your business.

Toby Gladden
General Manager
Hilton Garden Inn-Flagstaff
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Los Altos, California
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed March 6, 2013

Good overall value. Room was comfortable and clean. It was a little awkward using the hot tub as there is a big window from the lobby looking directly at the pool and sauna. Breakfast had a good selection (muffins were surprisingly good) but the coffee was not up to my standards. Very convenient to Flagstaff airport.

  • Stayed February 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonFlagstaffAZ, General Manager at Hilton Garden Inn - Flagstaff, responded to this review, March 7, 2013
Dear LauraT:

Thank you for taking the time to review our hotel. We truly appreciate all your kind words as well as your business.

Toby Gladden
General Manager
Hilton Garden Inn-Flagstaff
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Peoria, Arizona
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 25, 2013

This hotel is very good for a day trip or a stay for a week. For not having a kitchenette the Hilton Garden Inn has all the necessary amenities as home to ease your stay. The restraunt was $4 cheaper than leaving to one of the national chains to feed the family, so not having to get fully dressed to eat breakfast was like being home.

  • Stayed February 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonFlagstaffAZ, General Manager at Hilton Garden Inn - Flagstaff, responded to this review, February 27, 2013
Thank you for taking the time to review our hotel. We truly appreciate your kind words and great scores. I was happy to hear you enjoyed our breakfast buffet. Being that it is a full, hot buffet breakfast with fresh scrambled eggs, bacon, sausage, waffles, etc, etc, and it is all you can eat for only $9.95, we agree that it is a great value!

Again thanks for the review as well as your business. We look forward to seeing next time your in town.

Toby Gladden
General Manager
Hilton Garden Inn-Flagstaff
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Hilton Garden Inn - Flagstaff

Also Known As:
Hilton Garden Inn - Flagstaff Hotel
Hilton Garden Inn - Flagstaff Hotel Flagstaff
Hilton Garden Inn Flagstaff
Flagstaff Hilton Garden Inn
Hilton Flagstaff
Flagstaff Hilton
Address: 350 West Forest Meadows Street, Flagstaff, AZ 86001
Phone Number:
Location: United States > Arizona > Flagstaff
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Flagstaff
#1 Family Hotel in Flagstaff
#1 Green Hotel in Flagstaff
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn - Flagstaff 3*
Official Description (provided by the hotel):
At the Hilton Garden Inn Flagstaff leisure travelers as well as the busy executives will be pleased to find everything necessary to make your trip to Northern Arizona relaxing and enjoyable. Our hotel is in the ideal location for exploring all the wonders of Northern Arizona including Historic Downtown Flagstaff,Route 66,the Grand Canyon National Park, Scenic Sedona, Oak Creek Canyon, The Painted Desert National Park, and much more. ... more   less 
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