I'd like to start by saying the staff is definitely very friendly. However, my boyfriend and I checked in at about 2 a.m. to get a good nights rest before we had to continue on our journey the next day and we barely got any sleep at all. The curtains didn't close so we didn't even feel comfortable enough to change our clothes in the room rather than the bathroom. It was freezing cold and after we bundled up enough to finally get some sleep (and turned the heater on high) we were woken up four times by the phone ringing early in the morning with the lady at the front desk saying that she needed me to come down immediately to discuss my account because I had apparently not paid for my room which by the way I had paid in full in cash at check-in and the staff member who checked us in had misplaced record of my payment and the payment itself. When we finally got back to sleep we were woken up AGAIN ny housekeeping at about 8 a.m. I was extremely disappointed with our stay and I don't believe it was worth the $150 I paid for about four hours of sleep.
- Official Description (provided by the hotel):
- At the Hilton Garden Inn Flagstaff leisure travelers as well as the busy executives will be pleased to find everything necessary to make your trip to Northern Arizona relaxing and enjoyable. Our hotel is in the ideal location for exploring all the wonders of Northern Arizona including Historic Downtown Flagstaff,Route 66,the Grand Canyon National Park, Scenic Sedona, Oak Creek Canyon, The Painted Desert National Park, and much more. ... more less
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- Also Known As:
- Hilton Garden Inn - Flagstaff Hotel Flagstaff
- Flagstaff Hilton Garden Inn
- Hilton Flagstaff