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Hilton Garden Inn - Flagstaff: Traveler Reviews

3.0 of 5
350 West Forest Meadows Street, Flagstaff, AZ 86001
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Hilton Garden Inn - Flagstaff
Ranked #4 of 64 hotels in Flagstaff
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279 reviews from our community

Traveler rating
    119
    113
    33
    10
    4
See reviews for
Families
80
 
Couples
101
 
Solo
23
 
Business
24
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Swindon, England
Senior Contributor
29 reviews 29 reviews
18 hotel reviews
Reviews in 14 cities Reviews in 14 cities
31 helpful votes 31 helpful votes
“Great hotel, friendly staff”
4 of 5 stars Reviewed November 5, 2012

Stayed here to visit the Grand Canyon and local sites, fantastic, wished we'd stayed longer! A great location, quiet hotel. The pool was welcome but a bit small. Room was comfortable although could do with more chairs, Microwave was very handy. Lots of local information although could do with discounts at local restaurants, the Cocos on site was quite expensive. Clean, and lovely coffee in the lobby, biscuits and muffins disappeared too fast for us! Managed to self cater for lunch and breakfast and the odd meal. Very helpful staff on reception. A great stay.

Room Tip: High floor where it was quiet but there is only one lift so takes a while! There are stairs.
See more room tips
  • Stayed August 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
See 6 more reviews by taliababe for Flagstaff
Ask taliababe about Hilton Garden Inn - Flagstaff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonFlagstaffAZ, General Manager at Hilton Garden Inn - Flagstaff, responded to this review
November 6, 2012
Dear Talibabe:

Thanks for taking the time to comment on your recent stay. We truly appreacite your business and all your kind words.

Toby Gladden
General Manager
Hilton Garden Inn-Flagstaff
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
upstate NY
Top Contributor
62 reviews 62 reviews
4 hotel reviews
Reviews in 23 cities Reviews in 23 cities
6 helpful votes 6 helpful votes
“Nice hotel. Good for families.”
3 of 5 stars Reviewed November 4, 2012 via mobile

Hilton garden inn is a nice hotel. Clean and comfortable. Basic Amenities and nothing fancy. Good for families with kids for a night or two. Kids liked the pool. Beds were comfortable. Location is very good if you are visiting NAU.

  • Stayed November 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
See 2 more reviews by lisa9962 for Flagstaff
Ask lisa9962 about Hilton Garden Inn - Flagstaff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonFlagstaffAZ, General Manager at Hilton Garden Inn - Flagstaff, responded to this review
November 6, 2012
Dear Lisa9962:

Thank you for taking the time to comment on your recent stay. We truly appreciate your kind words and your business.

Toby Gladden
General Manager
Hilton Garden Inn-Flagstaff
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hemet, California
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Consistently Wonderful!”
5 of 5 stars Reviewed November 1, 2012

We booked a King Room for two nights. Great customer service!! The front desk was friendly and helpful. Additionally, Bryan (I think I spelled it correctly) made sure we knew we could adjust our bed for firmness or softness. What a bonus!! Clean and comfortable. Microwave, fridge and coffee pot available in our room. We asked for suggestions on dinner and were given a wonderful place to relax and have great food one night and ordered in AMAZING Pizza the second night!

Breakfast is always good and the service was excellent there as well. Upon walking in for breakfast we were greeted with a friendly "Good Morning" and asked if we would like coffee.

Great location, just off the freeway, but close to downtown. I would highly recommend this hotel. Thanks!!

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask MeShelz about Hilton Garden Inn - Flagstaff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonFlagstaffAZ, General Manager at Hilton Garden Inn - Flagstaff, responded to this review
November 6, 2012
Dear MeShelz:

Thank you for taking the time to review our hotel. We truly appreciate your great scores and all your kind words.

Sincerly:

Toby Gladden
General Manager
Hilton Garden Inn-Flagstaff
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tel Aviv, Israel
Senior Contributor
30 reviews 30 reviews
12 hotel reviews
Reviews in 23 cities Reviews in 23 cities
8 helpful votes 8 helpful votes
“One of the nicest hotel I stayed”
5 of 5 stars Reviewed October 30, 2012

Great service, clean comfortable room with microwave and mini fridge. The Internet wifi works very well. Although there were no complimentary breakfast, there were free cookies/muffins at the reception desk for hotel guests everyday, with free tea/coffee/hot water. There was even free remote printing services, where you can print your stuffs from your laptop from ur room and collect it downstairs. The bathroom was nicely furnished with wooden strip laminated flooring and Neutrogena toiletries. It was a comfortable and cozy 2 nights stay for me and I would love coming back again. Highly recommendable!

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask JaimeT22 about Hilton Garden Inn - Flagstaff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonFlagstaffAZ, General Manager at Hilton Garden Inn - Flagstaff, responded to this review
November 1, 2012
Dear JaimeT22:

Thank you for taking the time to comment on your recent stay with us. We truly appreciate your business and all your kind words. We hope to see you back nex time your in Flagstaff.

Sincerley:

Toby Gladden
General Manager
Hilton Garden Inn-Flagstaff
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Orland Park, Illinois
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“I love this place!”
5 of 5 stars Reviewed October 29, 2012

I was booked into a king room, but when asking if it was on the first floor so I could go in/out to smoke, the gal at the desk said they have a smoking room on the first floor with 2 queen beds!!! WOW!! It was fantastic!!! The window in the rooms open, so that helped with the fresh air I like, and the bed/pillows were grand!!! This hotel has everything I could wish for!! The 24 hour free coffee in the lobby was always fresh and delish! I never had a problem with this hotel, and I will definitely come back as I plan to go to Flagstaff again and again. The location cannot be beat!!! Coco's restaurant left something to be desired, but I only ate there once. Thanks, Hilton Garden Inn!!

  • Stayed October 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask DLKS about Hilton Garden Inn - Flagstaff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonFlagstaffAZ, General Manager at Hilton Garden Inn - Flagstaff, responded to this review
October 30, 2012
Dear DLKS:

Thank you for taking the time to comment on your recent stay. I'm glad to hear you enjoyed our HGI exclusive Sleep System beds. We truly appreciate your business and all your kind words. We look forward to seeing you again next time your in town.

Sincerely:

Toby Gladden
General Manger
Hilton Garden Inn-Flagstaff
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn - Flagstaff

Also Known As:
Hilton Garden Inn - Flagstaff Hotel
Hilton Garden Inn - Flagstaff Hotel Flagstaff
Hilton Garden Inn Flagstaff
Flagstaff Hilton Garden Inn
Hilton Flagstaff
Flagstaff Hilton
Address: 350 West Forest Meadows Street, Flagstaff, AZ 86001
Phone Number:
Region: United States > Arizona > Flagstaff
Amenities:
Business Center Fitness Center Free High-Speed Internet Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#1 Onsen Hotels in Flagstaff
#4 Business Hotels in Flagstaff
#4 Family Hotels in Flagstaff
Price Range: $$
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
At the Hilton Garden Inn Flagstaff leisure travelers as well as the busy executives will be pleased to find everything necessary to make your trip to Northern Arizona relaxing and enjoyable. Our hotel is in the ideal location for exploring all the wonders of Northern Arizona including Historic Downtown Flagstaff,Route 66,the Grand Canyon National Park, Scenic Sedona, Oak Creek Canyon, The Painted Desert National Park, and much more. ... more   less 
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