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“Very nice” 4 of 5 stars
Review of Hilton Garden Inn Flagstaff

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Hilton Garden Inn Flagstaff
3.0 of 5 Hotel   |   350 West Forest Meadows Street, Flagstaff, AZ 86001   |  
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Ranked #4 of 63 Hotels in Flagstaff
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GreenLeadersSilver level
Edinburgh, United Kingdom
Level Contributor
70 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
“Very nice”
4 of 5 stars Reviewed September 28, 2012

Stayed here as a group of 5 adults travelling on a fly drive on the West Coast on 23rd September 2012. Travelled through Flagstaff as a stop over between Grand Canyon and Phoenix. This hotel was great - no problems at all and could of stayed for longer than 1 night. We had two rooms (booked through Expedia) one with a double queen and a king size room with connecting door. Rooms were clean and came with an assortment of soaps, creams and shampoos etc (I have been advised it was a good selection by the females in the group). There is an in door swimming pool and hot tub as well as a gym (no outdoor pool). The hotel is situated off route 66 and is close to various restaurants and large stores. (it is located out of the town/city centre from what I saw as we were only there for 1 night but there are various restaurants around - we ate in the olive garden and it was excellent 5min walk away). The staff at this hotel were also very helpful and pleasant. Complimentary tea and coffee available in the lobby which was handy for late and early arrival/departures.

Stayed September 2012, traveled with family
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonFlagstaffAZ, General Manager at Hilton Garden Inn Flagstaff, responded to this review, October 1, 2012
Dear Francey75:

Thanks for taking the time to comment on your recent stay. We truly appreciate your kind words and your business. Hopefully we'll see you next time your in Flagstaff.

Toby Gladden
General Manager
Hilton Garden Inn-Flagstaff
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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741 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (88)
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English first
Victoria, British Columbia, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed September 25, 2012

Picking out a hotel when you don't know the area at all is difficult. I had read all the reviews and chose the Hilton, which was a good choice. They have a shuttle from the airport which is convenient. The front desk staff were very friendly and accommodating. I only spent one night but this was the quietest hotel I have ever been in. The room was clean and comfortable. I will definitely stay there when I return to hike the Canyon again.

  • Stayed September 2012, traveled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonFlagstaffAZ, General Manager at Hilton Garden Inn Flagstaff, responded to this review, September 26, 2012
Dear Reviewer:

Thank you so much for taking the time to comment on your recent stay with us. We truly appreciate your business and your really high praise! Again thank you for your comments and we hope to see you again soon!

Toby Gladden
General Manager
Hilton Garden Inn-Flagstaff
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Paget Parish, Bermuda
Level Contributor
37 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed September 24, 2012

Nice hotel; nothing big. The staff are so friendly (all the people in Flagstaff are friendly for that matter) and helpful. There is a microwave and fridge in the room. Nice part about it they have buffet breakfast for $9 bucks and some change. There is also a washer and dryer on the property $1.00 each to use. Plenty of restaurants near by (Coco's next door - super place to eat and lovely looking desserts) and about a 1/2 hour walk to the city of Flagstaff where they have some nice shops. Interesting little town; would visit again.

  • Stayed September 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonFlagstaffAZ, General Manager at Hilton Garden Inn Flagstaff, responded to this review, September 25, 2012
Dear Catherine987:

Thank you for taking the time to comment on your recent stay with us. We truly appreciate your kind words and your business and hope to see you again soon.

Toby Gladden
General Manager
Hilton Garden Inn-Flagstaff
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reading
Level Contributor
53 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed September 24, 2012

We are very glad we booked this hotel in Flagstaff - which was quite a last-minute decision. Although the hotel is a Hilton Garden, it feels like an owner-run hotel - you are made to feel like a welcome guest rather than a paying customer. We were greeted at the front desk with complimentary bottles of water after our drive (a nice touch as we were both quite thirsty), and the manager gave us a map of the town, and made some suggestions for dining, as well as the best routes to take.

Our room was comfortable and clean. The pool and hot tub were pleasant - although it was very pleasant weather when we were there, I can imagine it would be great to sit in the hot tub in winter and be able to look out of the window at the winter scene outside!

The breakfast buffet was fresh and plentiful and good value at $10.

Overall - a highly recommended hotel - a hotel that is made by its friendly, professional staff.

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonFlagstaffAZ, General Manager at Hilton Garden Inn Flagstaff, responded to this review, September 25, 2012
Dear DeltaSeven:

Thank you for taking the time to comment on your recent stay with us. We truly apreciate your kind words and your business and hope to see you again soon.

Toby Gladden
General Manager
Hilton Garden Inn-Flagstaff
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Sterling, Virginia
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed September 19, 2012 via mobile

Stayed here for two nights while visiting the Grand Canyon. Front desk staff was extremely helpful and on point. Check-in experience was my best ever (500+ hotel stays). The guy at the desk got us checked in and provided all the necessary information within 2 minutes, including dinner suggestions for both nights. The rooms were very clean and spacious, no complaints at all. Breakfast in the lobby was decent with your typical Hilton spread. Pool/hot tub was very clean with ample towels, however the only knock on this area was the fact it was visible from the front desk/lobby area through large glass windows. As long as your not shy, it's a non-issue. Great location near the main interstates and a multitude of restaurants. Highly recommend this location!

  • Stayed September 2012
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonFlagstaffAZ, General Manager at Hilton Garden Inn Flagstaff, responded to this review, September 21, 2012
Dear Fling40:

Thank you so much for taking the time to comment on your recent stay with us. We truly appreciate your business and your really high praise! Again thank you for your comments and we hope to see you again soon!

Toby Gladden
General Manager
Hilton Garden Inn-Flagstaff
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Prescott, Arizona
Level Contributor
114 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
4 of 5 stars Reviewed September 18, 2012

I brought 6 couples to this hotel for a golf trip, and everyone really enjoyed their experience. Several said they would definitely stay here again. I come from a hospitality background, and I found the friendliness and quality of service to be above par. The staff went out of their way to provide information and special attention, and we truly appreciated it.

The location is great - just NW of I-40 and I-17 (where it stops being a highway). There are options to walk to dining and shopping. It's a breeze to get back on the highway from here.

Just one negative (for me)... This Hilton Garden Inn didn't have the same kitchen and bar set-up that I have seen in other hotels of the same brand. They had a buffet breakfast, which was fine - but in other Hilton Garden Inns, we have been able to order an omelette cooked to order. Not available here. I'm not sure what they do for lunch or dinner. There is no bar. Limited alcoholic beverages are available for purchase and can be consumed in the dining area. We had wine, but I am not sure what else is available.

  • Stayed September 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonFlagstaffAZ, General Manager at Hilton Garden Inn Flagstaff, responded to this review, September 20, 2012
Dear RunawayBoomer:

I really appreciate you taking the time to let us know about your experiences during your recent stay. We thank you for all your kind words and your business and look forward to having you back next time your in town.

Sincerly,

Toby Gladden
General Manager
Hilton Garden Inn-Flagstaff
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
California
Level Contributor
105 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
4 of 5 stars Reviewed September 2, 2012

Another great stay at a Hilton! The location was close to good restaurants, the rooms were clean and the mattresses were very comfortable. The service was great and it was a perfect place to stop after visiting the Grand Canyon. Would definitely recommend.

  • Stayed August 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonFlagstaffAZ, General Manager at Hilton Garden Inn Flagstaff, responded to this review, September 20, 2012
Dear MariaBCalifornia:

Thank you so much for taking the time to comment on your recent stay. We truly appreciate your feedback and your business. We look forward to seeing you back soon.

Toby Gladden
General Manager
Hilton Garden Inn-Flagstaff
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Flagstaff

Address: 350 West Forest Meadows Street, Flagstaff, AZ 86001
Phone Number:
Location: United States > Arizona > Flagstaff
Amenities:
Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Green Hotel in Flagstaff
#2 Business Hotel in Flagstaff
#4 Family Hotel in Flagstaff
#5 Romantic Hotel in Flagstaff
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Flagstaff 3*
Number of rooms: 89
Official Description (provided by the hotel):
At the Hilton Garden Inn Flagstaff leisure travelers as well as the busy executives will be pleased to find everything necessary to make your trip to Northern Arizona relaxing and enjoyable. Our hotel is in the ideal location for exploring all the wonders of Northern Arizona including Historic Downtown Flagstaff,Route 66,the Grand Canyon National Park, Scenic Sedona, Oak Creek Canyon, The Painted Desert National Park, and much more. ... more   less 
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Also Known As:
Hilton Garden Inn - Flagstaff Hotel Flagstaff
Flagstaff Hilton Garden Inn
Hilton Flagstaff

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