I made a 6-day trip from San Diego to Virginia, and this was one of the most expensive and horrible hotels I stayed at the whole trip. Upon arrival, I was not greeted very politely by the girl with the nose ring working the front desk. I asked about an elevator, and she informed me that there is none. I am traveling with 2 small children who needed child cots, and all the extra stuff that children require, as well as a 5 lb toy poodle. I had one arm full of my own luggage, and my 2- and 4-year old children were not cooperating in getting their toddler sized suitcases up the stairs. So here after a day full of driving, the lady STARES at me as the staircase is right in front of the desk, as I am literally SLINGING their suitcases up the stairs as far as they would go, one-handed, one at a time. They were not that heavy and she obviously saw me struggling and did not offer to help. It was so late that there was nobody else the clerk was attending to in the lobby. I could have left my kids unattended and easily carried the luggage up but then MY KIDS WOULD BE UNATTENDED. Did I mention that on this very day that I stayed there my husband was being sent by the military overseas so here I am struggling with my 2 kids, dog, and suitcases and the lady is watching. I ended up going to the car 3 times because they have a luggage cart but it is not worth the trouble to pack it since there is no elevator to take it on to.
When I got to my room, the refrigerator did not work. It had iced over. I called front desk and they had to move us all to a new room.
Rooms were dimly lit. Looks NOTHING like the hotel website picture as far as lighting. Mostly uncomfortable fluorescent lighting.
Hallway reeked of smoke.
NO BATH TUB for children. Try giving a 2-year-old a shower and getting him to clean himself.
The most expensive pet fee for my 5 lb dog of any of the hotels I stayed at (including a Marriott) along my cross-country trek, $20. Ridiculous.
Breakfast was sparse. They did not keep the breakfast re-stocked, I believe there was only cereal, yogurt, and one doughnut left by the time I made it there.
To top it off, the man at the front desk the next morning watched as I struggled to get my 2-year-old with his suitcase down the stairs, along with my dog and 4-year-old. A guest ended up carrying my 2-year-olds suitcase down. And for the record it is a small Disney Cars suitcase, no reason anybody would think it was super heavy.
If you want to pay $130 to have someone stare at you from the front desk as you struggle with your small children, this is the place to stay.
- Official Description (provided by the hotel):
- Conveniently located off Interstate 17 and Interstate 40, ideal for seeing all northern Arizona sites. This Flagstaff hotel is close to many attractions including Northern Arizona University, Lowell Observatory, Snowbowl Ski Resort, downtown Flagstaff, Sunset Crater Volcano National Monument, Sedona, Oak Creek Canyon and Montezuma Castle National Monument. The Grand Canyon National Park is 80 miles away.The hotel offers extremely comfortable accommodations that suits all kinds of travelers from business to leisure. Out hotel offers a wide array of amenities from the Free Deluxe Breakfast, free wifi, INDOOR POOL & SPA, and much more. We hope we get the opportunity to serve your lodging needs.Please call us direct to make your reservations. ... more less
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- Also Known As:
- Executive Inn And Suites
- Executive Hotel Flagstaff
- Sleep Inn Flagstaff
- Flagstaff Sleep Inn