This was my first trip to Arizona and the Grand Canyon area. I was paying for this room using Hhonor points. I called the hotel to inform them I would be in late and to asure that I had a room. The young lady that was working the desk was very pleasant and assured me that I had a room. I also requested a non-down pillow for my girlfriend. When we arrived, the same employee was working the desk and was very welcoming. She thanked me for being a Hilton Honors guest and told me the pillows I requested were already in my room. After getting me checked she informed me about the breakfast and asked if there was anything else she cold do for me. The next night,after a day of visiting Sedona, we were looking for Pizza in the room. She gave me a list of places to call that deliver to the rooms. It's that extra step that is missing in customer service today. I am in the retail service business and would love to have a hundred of her.
- Official Description (provided by the hotel):
- Enjoy a warm welcome and friendly service at our convenient Hampton Inn Flagstaff hotel. Unwind in a comfy guest room and watch TV, catch up with work using the handy lap desk, or stay connected with free high-speed WiFi internet access. Surf the web in our free business center offering free printing services, or work out in our fitness center. Start your day right with Hampton’s free hot breakfast and make sure you try our famous waffles. If you’re in a rush, grab a healthy Hampton On the Run® Breakfast Bag on your way out the door, Monday through Friday. Unwind after an eventful day with a relaxing swim in our beautiful indoor pool and whirlpool. ... more less
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- Also Known As:
- Hampton Inn Flagstaff East Hotel Flagstaff
- Flagstaff Hampton Inn