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“2 nights stay to explore Grand Canyon” 3 of 5 stars
Review of Days Inn and Suites Flagstaff East

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Days Inn and Suites Flagstaff East
2.5 of 5 Motel   |   3601 E. Lockett Rd., Flagstaff, AZ 86004   |  
Hotel amenities
Ranked #16 of 65 hotels in Flagstaff
Sydney, New South Wales, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“2 nights stay to explore Grand Canyon”
3 of 5 stars Reviewed January 1, 2013 via mobile

We are a family of 5 and we stayed in the 2 bedroom suite which was hard to find - alternative would be to book 2 separate rooms which can cost a lot more. My husband and I was in one room and my 2 daughters were in the other and my son was on the sofa bed. Accommodation was very basic and reflect hotel rating and price. Note hotel is close to freight train line and drivers do sound their horns during the night. We stayed at the hotel over a weekend so it was very busy at breakfast time and breakfast area an be crowded.

Stayed December 2012, traveled with family
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
flaggm, General Manager at Days Inn and Suites Flagstaff East, responded to this review, January 28, 2013
Thank you so much for taking a minute to let everyone know about your stay. We are glad you had a good stay and look forward to you returning to one of our suites again soon. If you need anything else or have any other comments or questions about your stay, please let me know!

Cindy Iniguez, General Manager
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254 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
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RIO RICO
1 review
5 of 5 stars Reviewed December 19, 2012

My daughter graduated from NAU and the family drove up to Flagstaff and rented 5 rooms at the Days Inn.. It was a great stay, the staff was more than helpful, gave us advice from driving in the snow to where to eat. They also provided us with shovels to dig our car out from the snow. Breakfast was delicious although we only got biscuits and gravy one morning. The ladies that took care of breakfast were very kind and helped us with warming up milk for the little ones. The pillows were awful so bring your own.

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Days Inn

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
flaggm, General Manager at Days Inn and Suites Flagstaff East, responded to this review, January 28, 2013
Delia S,

So glad you had a great stay during Graduation and congratulations on your daughters accomplishments. We have had some complaints lately on our pillows and are looking into other options. Keep in mind that we always have the softer pillows per request at our desk.

Sounds like you enjoyed all the other aspects of your stay and we are thankful for your business.

If you are ever up this way, we would love to see you for a return visit.

Cindy Iniguez, General Manager
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oh
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed December 4, 2012

We stayed here after a long day of driving and we appreciated the very friendly staff and clean rooms.
Refrigerator/freezer in room worked very well, but the freezer could use a defrosting (room 204).
The internet connection in the room was very slow, which was a minor inconvenience.
There was LOTS of hot water in the shower and the hot breakfast was very good !!
Would definitely stay here if we are ever in Flagstaff again.

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
flaggm, General Manager at Days Inn and Suites Flagstaff East, responded to this review, January 28, 2013
CH..

Thank you for all your kind words and we are so glad you had a great stay. Hope to see you on a future trip.

Cindy Iniguez, GM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bloomington, Illinois
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed December 1, 2012

The pillows are VERY stiff and THICK. They don't give at all. Both my wife and I said it was the worst nights sleep in a hotel. Since the pillows don't give and they are Thick and high, your neck does not lay right and will end up with a stiff and sore neck and keep waking up since you are uncomfortable. The train noise is noticeable and we had to turn on the fan as white noise. If you want a good nights sleep, don't stop here. I told the person at the desk they should burn all the pillows and explained how uncomfortable they were. All she said was she was sorry. Others have complained about their pillows in other comments here. The management has not done anything about it. At least have one softer pillow in the room to give people a choice. I told here she should have the manager/owner sleep in that room to feel the experience. Heed the warnings from other comments here on tripadvisor unless you like hard and stiff pillows and don't mind train whistles.

  • Stayed December 2012, traveled with friends
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
flaggm, General Manager at Days Inn and Suites Flagstaff East, responded to this review, January 28, 2013
Hi Dave,

Wanted to let you know we are doing everything we can about changing the standards of our pillows. It may take some time, but rest assured, we always have alternate sizes and firmness available at the desk.

As for our train, you are in a Historic Railroad town and BNSF railway uses Flagstaff as their main line from one side if the US to the other. What you are hearing is a Wayside Horn in which the city has installed to help prevent accidents as well as alert people to the tracks. We do have double pained windows here and will look into some other options for noise control. The Wayside Horns have helped tremendously over the years to help eliminate the loud common horn from the actual train.

We do hope you will give us another shot next time you are in the area. We would love to show you that our hotel takes a lot of pride in our customer service and cleanliness. Please call me if you book in the future and we will give you a special discount for your return visit.

Cindy Iniguez, GM
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MAPLE GROVE
1 review
5 of 5 stars Reviewed November 17, 2012

we found the Inn and our room to be very nice. The location was Great, it was close to the highway and we visited several sites with out and trouble.

  • Stayed February 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Days Inn

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
flaggm, General Manager at Days Inn and Suites Flagstaff East, responded to this review, January 28, 2013
Sounds like you had a great stay and we are thankful that you chose us! Hope to see you on another venture out west!

Cindy Iniguez, GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Days Inn and Suites Flagstaff East

Address: 3601 E. Lockett Rd., Flagstaff, AZ 86004
Location: United States > Arizona > Flagstaff
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#13 Family Hotel in Flagstaff
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Days Inn and Suites Flagstaff East 2.5*
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Also Known As:
Days Inn And Suites Flagstaff East Hotel Flagstaff
Days Inn Flagstaff
Flagstaff Days Inn

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