Wow! Not quite sure where to start. Granted, our expectations weren't super high because we had just had an amazing stay in Santa Fe and this really was just a one night stay to break up our drive back to LA. I booked on Orbitz and basically, La Quinta seemed the better alternative to some other motels on the list. When we arrived, we were pretty exhausted from all the driving. Check in process was very smooth and the guy at the front desk was lovely. No problems there. However, there was absolutely NO parking. The front desk attendant didn't seem to realize this issue as he sent us to a couple different spots to check there, but to no avail. He then said to park on the culdesac which was clearly marked with no parking signs. We tried calling him since we had already been into the lobby and lined up a couple times, but he didn't answer and later seemed overwhelmed. It appeared that quite a few people were having this same issue and were complaining as well. We ended up going to the hotel across the street and talking to their front desk attendant who kindly said we could park there. Though they seemed very nice, it did cross our minds during the course of the night, that our car may not be safe there. Anyways, not the most relaxing feeling. The lobby was very nice - the room and hallway areas not so nice. The hotel in general felt old and used and definitely in need of a facelift. I was disheartened to enter our room, especially after being so exhausted. The carpet on the floor was badly stained, the bed sheets were shredded along the top and the room was just old and tired. The walls were paper thin and we could hear the family next door and their going to bed routine. It took a while to feel relaxed enough to go to bed and I did sleep fully clothed as I was concerned about the cleanliness of the linen. Wifi also very slow - though free. Not quite sure what the alternative is - but if this hotel is ranked #6 in Flagstaff, then perhaps best to drive to Sedona or stay at the Embassy Suites for an extra bit of money. The hotel was nice and close to the highway so that's a plus, but really the negatives far outweigh the positives. The room turned out to cost $165 with tax and definitely felt like a massive rip off. In the morning, we checked out the free breakfast - your standard continental fair - no better or worse than your usual motel spread. Definitely didn't make up for the bad night's sleep. We were happy to leave. I should note that again, the morning front desk attendant was very courteous and nice when we checked out. So, personnel seems to be good it's just the facilities are shabby. Also, none of the vending machines worked and after the long drive, we just needed a bottle of water. The option was to go to the gas station at the corner, but that seemed too much as it was snowing and we were cold/tired.
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