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Howard Johnson Flagstaff I-40 Exit 198 E. Lucky Lane: Traveler Reviews

2.0 of 5
2520 East Lucky Lane, Flagstaff, AZ 86004
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Howard Johnson Flagstaff I-40 Exit 198 E. Lucky Lane
Ranked #20 of 64 hotels in Flagstaff
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249 reviews from our community

Traveler rating
    40
    96
    74
    21
    18
See reviews for
Families
79
 
Couples
83
 
Solo
24
 
Business
15
 
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Date Rating
Bangor
1 review
“Ok Stay”
3 of 5 stars Reviewed March 19, 2013

Accommodations were a good value for the money. The room smelled as if it had been a smoking room in the past, otherwise ok.

  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Review collected in partnership with Howard Johnson

Ask Thomas F about Howard Johnson Flagstaff I-40 Exit 198 E. Lucky Lane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tucson
1 review
3 of 5 stars Reviewed March 19, 2013

  • Stayed March 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Review collected in partnership with Howard Johnson

Ask Mary J about Howard Johnson Flagstaff I-40 Exit 198 E. Lucky Lane
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Wichita, Kansas
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
Reviews in 11 cities Reviews in 11 cities
7 helpful votes 7 helpful votes
“Unimpressed, consider alternatives”
2 of 5 stars Reviewed March 17, 2013

I have never been a big Howard Johnson patron, and this most recent visit hasn't helped with my view.

Just outside of Flagstaff off the interstate, so location is good for overnight stop. Rooms as fairly basic, but was clean and the bed was decent (score of 5/10 when compared to more upscale hotels) - the view of the mountains out our door was breathtaking, so that was a plus -- rest goes downhill from there...

Front desk staff was rude and non-accomodating in anyway.. We were stuck in Albuquerque in a storm and called about canceling due to weather and staying in Gallup instead. Instead of being remotely reasonable, the front-desk response was -- your check-out is at 11:00am tomorrow, be here by then or we charge you for the night anyways. Add to that, the rude tone and it just didn't start the idea of staying here off well...

We pushed through the storm and arrived at 2:00am in the morning -- got checked in, after having to provide nearly every identifying piece of information short of a blood type, we finally got room keys.

Rooms were basic, but nothing wrong with them, decent beds and bathroom...

Breakfast might of well of been non-existent -- only hot food was make-your-own waffles which the machine was pretty sub-par for that task... Eating area is very small, can only handle 8-10 people at a time, cramped, dirty and lacking any real oversight by staff - beverages were constantly empty... We decided to go down the road and have Denny's instead...

Checkout was simple... Overall, will likely pass on this location in the future -- other nicer establishments in the immediate area (next door even)

  • Stayed March 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask TravelingFootballDad about Howard Johnson Flagstaff I-40 Exit 198 E. Lucky Lane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Howard johnson ... l, Front Office Manager at Howard Johnson Flagstaff I-40 Exit 198 E. Lucky Lane, responded to this review
March 19, 2013
Dear Guest

Sorry for your experience with a front desk,management will talk to person who check you inn,and we appologies for that,cancellation policy is strict for all most all hotels in this days,reson we notice many time people taking advantage,if you came for breakfast arround 9 or all most by 9 am,because of breakfast time is all most done some times they do not fill up more. management have inform all employees in that sechutation any one even come little after 9 they have to take it out for the guests,we serve all our breakfast according to frenchise recomendation,because of we are not a 5 star hotel we do not serve here hot breakfast like eggs or beacon,when guest comparing breakfast with other hotels they should compare rate also.
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“Real comfortable.”
5 of 5 stars Reviewed March 12, 2013

Got into Flagstaff around 10pm.Check in with no hassle.Rooms are spacious and bed are comfortable.Rooms had iron , blow drier, fridge , microwave and a Coffee pot:) Staff were real nice. I would stay here next time when I bring my kids to visit the Grand Canyon. Restaurant are walking distance from Hotel.

  • Stayed March 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Sonothipp about Howard Johnson Flagstaff I-40 Exit 198 E. Lucky Lane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Howard johnson ... l, Front Office Manager at Howard Johnson Flagstaff I-40 Exit 198 E. Lucky Lane, responded to this review
March 19, 2013
Thank you for staying with Howard Johnson Inn,we appreaciate your review and happy to here that you enjoye your stay.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Colorado
Top Contributor
51 reviews 51 reviews
51 hotel reviews
Reviews in 49 cities Reviews in 49 cities
42 helpful votes 42 helpful votes
“Room was fine, breakfast was not”
3 of 5 stars Reviewed March 10, 2013

I stayed here in October as a base for Northern Arizona/ Grand Canyon, etc. Northern Arizona is quite beautiful and so much to see. This motel was fine for our stay: the room was clean, quiet, and the wifi worked well. The breakfast the next morning was non-edible though. There is a very tiny area and the breakfast was not worth eating. The good news is that you are just a couple of minutes away from downtown Flagstaff, where there are some truly good places to eat. This motel is also fairly close to the train tracks, but we didnt hear anything. On the morning of checkout, a homeless person approached us and asked for money for a bus ride.

  • Stayed October 2012, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask tallcodude about Howard Johnson Flagstaff I-40 Exit 198 E. Lucky Lane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Howard Johnson Flagstaff I-40 Exit 198 E. Lucky Lane

Also Known As:
Howard Johnson Flagstaff i-40 Exit 198 e. Lucky Lane Hotel
Howard Johnson Flagstaff i-40 Exit 198 e. Lucky Lane Hotel Flagstaff
Howard Johnson Flagstaff
Flagstaff Howard Johnson
Address: 2520 East Lucky Lane, Flagstaff, AZ 86004
Phone Number:
Region: United States > Arizona > Flagstaff
Amenities:
Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Swimming Pool Wheelchair access
Hotel Style:
#6 Best Value Hotels in Flagstaff
Price Range: $
Hotel Class:2 star (2*)
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Howard Johnson Flagstaff I-40 Exit 198 E. Lucky Lane
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